Service and Creative Skills Australia

13/10/2026

SaCSA is inviting industry stakeholders working across aged care, healthcare, disability services and specialised commercial kitchens to take part in an online industry information session this October.

As part of the Cooking with Care: Designing Learning Resources for Culinary Skills in Aged Care Food Service project, SaCSA is developing learning and assessment resources to support new units of competency for chefs and cooks working in specialised settings.

The resources will support registered training organisations (RTOs) to prepare for delivery of the new units following endorsement.

Upcoming online information session:

Cooking with Care – Industry Focus
Tuesday, 27 October | 2:00pm – 3:00pm AEDT

This information session is an opportunity for industry stakeholders to share their knowledge, experience and feedback to help ensure the resources reflect current industry needs, practices and expectations.

Your insights will help shape practical, industry-informed learning resources that support chefs and cooks working in specialised food service environments.

Register for the information session: https://sacsa.org.au/projects/cooking-with-care-designing-learning-resources-for-culinary-skills-in-aged-care-food-service

26/08/2026

There’s still time to have your say.

Consultation workshops for the Update of Travel and Tourism Qualifications start next week, bringing together industry and training providers to help shape qualifications that reflect current practices and evolving workforce needs.

Workshops start Tuesday 1 September.

For more details and to register: https://collections.humanitix.com/review-of-travel-and-tourism-qualifications?utm_source=facebook&utm_medium=social&utm_campaign=t005_workshops_final+reminder&utm_id=t005_workshops_final+reminder&utm_content=workshop_link

Register now for SaCSA's upcoming Travel, Tourism and Guiding qualification consultation workshops and help shape proposed updates to:

• SIT30125 Certificate III in Tourism
• SIT30222 Certificate III in Travel
• SIT30322 Certificate III in Guiding

Whether you're an industry professional or a training provider, your feedback will help ensure these qualifications remain current, practical and responsive to the needs of industry and learners.

Industry Consultation Workshops

Certificate III in Tourism | Tuesday 1 September, 12:30 to 2:00 pm AEST
Certificate III in Travel | Wednesday 2 September, 1:00 to 2:30 pm AEST
Certificate III in Guiding | Thursday 3 September, 1:00 to 2:30 pm AEST

Training Provider Consultation Workshop

This single workshop will cover proposed updates to all three Travel, Tourism and Guiding qualifications

Travel, Tourism and Guiding Qualification Update | Tuesday 1 September, 10:00 to 11:30 am AEST

Join the conversation and help shape the future of these nationally recognised qualifications.

Register today: https://bit.ly/4c8sq5H

17/08/2026

On Saturday, beauty industry leaders came together with SaCSA and the Aesthetic Beauty Industry Council (ABIC) to help shape the future of nationally recognised beauty qualifications.

The Industry Breakfast and consultation event at the International Convention Centre in Sydney brought together employers, practitioners and industry representatives to discuss the skills, knowledge and capabilities the next generation of beauty professionals will need.

ABIC CEO Stefanie Milla joined SaCSA CEO Natalie Turmine for a fireside chat exploring the opportunities and challenges shaping the sector.

The conversation continued through collaborative workshops focused on what job-ready graduates need to succeed, where nationally recognised beauty qualifications can be strengthened, and how training can keep pace with changing industry needs, services and technologies.

Thank you to everyone who shared their experience, ideas and insights. When industry comes together like this, we can shape training that is relevant, practical and fit for purpose.

Learn more about the project: https://bit.ly/3UhHjfZ

06/08/2026

We're mapping career journeys across the Personal Services sector to build a stronger understanding of workforce pathways.

If you have current or previous experience in Hairdressing, Barbering, Beauty, Funeral Services or Floristry, we'd like to hear from you.

As part of SaCSA's Scoping Service Sector Futures: Career Journey Mapping project, we're exploring how people enter, develop and progress throughout their careers. Your insights will contribute to a stronger evidence base to inform future workforce planning, career pathway development and qualifications.

Participation is voluntary and may include an online interview or workshop at a time that suits you.

Register your interest: https://bit.ly/4xktXOh

29/07/2026

Register now for SaCSA's upcoming Travel, Tourism and Guiding qualification consultation workshops and help shape proposed updates to:

• SIT30125 Certificate III in Tourism
• SIT30222 Certificate III in Travel
• SIT30322 Certificate III in Guiding

Whether you're an industry professional or a training provider, your feedback will help ensure these qualifications remain current, practical and responsive to the needs of industry and learners.

Industry Consultation Workshops

Certificate III in Tourism | Tuesday 1 September, 12:30 to 2:00 pm AEST
Certificate III in Travel | Wednesday 2 September, 1:00 to 2:30 pm AEST
Certificate III in Guiding | Thursday 3 September, 1:00 to 2:30 pm AEST

Training Provider Consultation Workshop

This single workshop will cover proposed updates to all three Travel, Tourism and Guiding qualifications

Travel, Tourism and Guiding Qualification Update | Tuesday 1 September, 10:00 to 11:30 am AEST

Join the conversation and help shape the future of these nationally recognised qualifications.

Register today: https://bit.ly/4c8sq5H

22/07/2026

Have your say on the future workforce and training needs of Australia’s funeral services, cemetery and crematorium sectors.

SaCSA is seeking insights from people working across these sectors to better understand current and emerging workforce challenges, skill needs and training priorities.

Your feedback will help inform future workforce planning and development initiatives to support the sectors and their workforces.

The survey takes approximately 12–15 minutes to complete and closes at 5.00 pm AEST on Friday, 21 August 2026.

We encourage you to complete the survey and share your feedback while consultation is open.

Complete the survey: https://bit.ly/4fjB5mA

21/07/2026

Your career journey could help shape the future of Australia's service industries.

Have you worked in Hairdressing, Barbering, Beauty, Floristry, Funeral Services, Retail, or Hospitality or Tourism?

Whether you're an apprentice, employee, manager, business owner or industry leader, your experience can help shape the future of Australia's service industries.

SaCSA is inviting people with current or previous experience across these industries to take part in our Scoping Service Sector Futures: Career Journey Mapping project.

By understanding how people enter, progress and build careers across these industries, we can develop a stronger evidence base to inform future workforce planning, career pathways and qualification development.

Participation is voluntary and may include an online interview or workshop, scheduled at a time that suits you.

If you'd like to help shape the future of Australia's service industries, register your interest today: https://sacsa.org.au/get-involved/service-sectors-career-journey-mapping-expressions-of-interest?utm_source=facebook&utm_medium=social+&utm_campaign=scoping_service_sector_futures_career_journey_mapping_eoi&utm_id=scoping_service_sector_futures_career_journey_mapping_eoi&utm_content=eoi_page

09/07/2026

What happens when industry comes together to tackle a shared challenge?

Ideas are exchanged, new connections are made, and practical solutions begin to take shape.

Here's a look back at our Hairdressing Futures: Addressing Workforce Challenges Industry Leaders Breakfast in Sydney, where leaders from across the hairdressing sector came together to explore the findings of SaCSA's Drivers of Hairdressing Workforce Shortages report and discuss the actions needed to strengthen the future workforce.

Together, we are shaping a more sustainable and stronger workforce of tomorrow.

Access the full report or summary: https://sacsa.org.au/projects/exploring-the-drivers-of-hairdressing-workforce-shortages?utm_source=facebook&utm_medium=social+&utm_campaign=hairdressing_workforce_shortages_sizzle&utm_id=hairdressing_workforce_shortages_sizzle&utm_content=project_page -report%3A%7E%3Atext=Manager+%E2%80%93+Personal+Services-%2CDownload%2C-Report

08/07/2026

SaCSA recently submitted its response to the Australian Government's consultation on a new National Cultural Policy, calling for workforce development and skills to be recognised as essential foundations of a thriving creative sector.

Drawing on extensive industry consultation and findings from the Creative Workforce Scoping Study, our submission calls for stronger arts education pathways, expanded traineeships, more flexible skills development, greater investment in regional creative opportunities, improved workforce data and planning, First Nations-led workforce development initiatives, and a Creative Industries Tax Offset Scheme to drive investment, jobs and skills growth.

A strong cultural sector depends on a strong workforce. By investing in the people behind Australia's creative industries, the next National Cultural Policy can help build a more sustainable, inclusive and future-ready sector.

Read SaCSA's full submission here:https://cms.sacsa.org.au/wp-content/uploads/2026/06/SaCSA-New-National-Cultural-Policy-Submission.pdf

29/06/2026

On Saturday, SaCSA brought together industry leaders in Sydney for the Launch of the Drivers of Hairdressing Workforce Shortages Report.

The Industry Leaders Breakfast brought industry leaders together for a panel discussion exploring the five root causes driving workforce shortages, and focused on workshopping solutions to strengthen workforce attraction, training and retention.

Facilitated by SaCSA CEO Natalie Turmine, the Hairdressing Futures panel featured Kristian Tognini (Togninis and Hey Hair), Helen Cooney (Shop, Distributive and Allied Employees' Association), Fallan Pickering (Circles of Hair) and Kerrie Dimattia (DIMATTIA & CO), who shared their insights on the workforce challenges impacting salons across Australia and the opportunities to build a stronger, more sustainable industry.

Natalie also sat down with 2025 Graduate Apprentice Louise Harkins for a fireside chat, exploring her career journey, the value of apprenticeships and the future of the profession.

The report provides a foundation for the next phase of work, highlighting opportunities to better align training with industry needs, improve access to regional training, support salons to train and mentor apprentices, and strengthen recognition of hairdressing as a skilled profession.

Thank you to our panellists and industry leaders who contributed their expertise. Addressing workforce shortages requires a coordinated, industry-led approach, and these conversations are an important step towards shaping the future of Australia's hairdressing industry.

Read the report: https://sacsa.org.au/projects/exploring-the-drivers-of-hairdressing-workforce-shortages?utm_source=facebook&utm_medium=social+&utm_campaign=ps004_follow_up&utm_id=ps004_follow_up&utm_content=download_report -report