Nambour Now

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Welcome to the official launch of Nambour Now 💚
A community led, action and advocacy group built by locals, for locals 🌱

Join our private fb community ➡️ https://www.facebook.com/groups/nambournow

29/05/2026

Meeting today with Marty Hunt and Nambour Now advocate Helen Tagg in Nambour to discuss issues around Quota Park.

We agreed to keep the channels of communication open.

Today’s meeting is a positive step for the community as we commit to continue to work together.

Stay tuned.




Nambour Now

10 Months Into Homelessness Advocacy & 10 Uncomfortable Truths We Need to Face 🤔1️⃣ The Unsustainable Current ApproachTh...
26/05/2026

10 Months Into Homelessness Advocacy & 10 Uncomfortable Truths We Need to Face 🤔

1️⃣ The Unsustainable Current Approach

The more time I spend observing and engaging with this space, the more convinced I am that the current approach is unsustainable. Most people involved genuinely want to help, especially frontline workers operating under enormous pressure. But good intentions alone are not enough for problems of this scale and complexity.

2️⃣ Different People, Different Needs

One of the biggest issues is that we keep collapsing very different groups into one category and pretending a single solution fits everyone. There is a clear distinction between people facing temporary hardship, such as low income workers or single parents with children, and the smaller but highly visible group experiencing chronic homelessness. This group often deals with severe addiction, untreated psychosis, chronic behavioural issues, and long term street encampment living.
Most people are not debating whether vulnerable people deserve help. The real debate is about what happens when severe addiction, mental illness, and public disorder become normalised in shared public spaces, and whether the current model is genuinely helping those in chronic homelessness recover long term.

3️⃣ The Limits of Harm Minimisation

Harm minimisation has value in reducing overdoses and disease in certain situations. However, there is a valid concern that too much emphasis has shifted toward managing addiction rather than treating it. Supplying bins, paraphernalia, and temporary infrastructure without sufficient investment in detox, psychiatric care, rehabilitation, recovery pathways, and long term treatment feels shortsighted. These steps may reduce immediate harm, but they do not resolve the underlying crisis.

4️⃣ Housing First Needs Real Coordination

Housing First is absolutely part of the solution, but it needs a well coordinated planning strategy to work effectively. So far I am yet to see that level of coordination from Australian governments.
At the same time, we need far more urgency and realism about housing supply. Waiting years for ideal outcomes while people remain on the streets is not viable. Rapid, practical shelter solutions must form part of the response.
Smaller temporary dwellings, cabin style accommodation, converted facilities, or basic managed setups may not be perfect. But providing a roof, hygiene, safety, and structure quickly is far better than normalising long term unmanaged encampments. Many people would accept simpler accommodation if it was clean, safe, properly managed, and connected to support services.

5️⃣ Proven Ways Forward

Importantly, there are proven ways to improve outcomes for people experiencing chronic homelessness. Integrated treatment for addiction and mental illness, sustained recovery support, and properly resourced housing with wraparound services can make a difference. These approaches require serious, targeted investment, not just in housing, but in the full spectrum of care, staffing, and ongoing follow up. Something I don’t see significantly in the current pipeline.

6️⃣ Management and Enforcement Matter

Management and enforcement must also be part of any successful model, not as cruelty or humiliation, but as clear behavioural expectations, safety standards, and consequences where necessary to protect both vulnerable people and the wider community.
Defending encampments at all costs, rather than focusing on solving the underlying problems, creates its own serious issues. It is a fast pathway to descending into Skid Row style situations and ultimately exploits or abandons the very people we are trying to help. Intervention is absolutely necessary.
I absolutely reject the idea that homeless single parents, children, and vulnerable people should be left sharing public spaces and encampments with severe addicts, violent offenders, or predatory behaviour simply because other systems are failing. That is neither compassionate nor safe.

7️⃣ What Public Spaces Are For

Protecting children and maintaining safe shared public spaces should be a baseline expectation of a functioning society, not a controversial position. This does not mean abandoning vulnerable people or criminalising hardship. It means recognising that compassion without structure, treatment, accountability, behavioural expectations, and enforcement where needed eventually stops functioning as compassion at all.
We also need an honest conversation about what public spaces are for. Parks, playgrounds, footpaths, and community areas exist for public use, safety, and wellbeing. If we decide they will function as long term unmanaged sites for severe addiction and complex behavioural issues, we should openly acknowledge that we are redefining their purpose.
If that is not the direction we want, then we need a serious alternative plan, not endless ideological arguments and reactive crisis management.

8️⃣ The Real Barrier: Ideology Over Solutions

What’s urgently needed is shared responsibility instead of constant blame shifting between governments, agencies, activists, councils, police, health systems, and communities. My biggest gripe is that people on opposing sides hold keys to the solutions yet they don’t engage due to preconceived ideologies of moral superiority that help no one. A unified approach by people who are holding insight into their specific area of expertise would achieve far more than the current siloed and tribal thinking. Too much energy currently goes into ideology, defensiveness, and perception management rather than coordinated problem solving.

9️⃣ Respect for Frontline Workers

I have enormous respect for frontline workers in outreach, crisis support, harm minimisation, and emergency care. They handle impossible workloads with real humanity and love and their work truly matters. However, even with the best intentions, immediate band-aid approaches cannot become the entire strategy. Governments should not become dependent on these under-resourced services and volunteers to fill systemic gaps that they are left trying to patch.

🔟 The Exhausting Reality

Without effective planning, realistic goals, treatment pathways, infrastructure, behavioural standards, and long term recovery systems, we risk building a model focused on managing crisis rather than reducing it. A system that stabilises without improving, and avoids necessary enforcement for safety and order, will eventually exhaust both the workers and the communities asked to sustain it indefinitely.
Engaging deeply in this space is exhausting. The competing interests, political pressures, ideology, bureaucracy, legal constraints, funding limits, and human suffering create an incredibly difficult environment. Raising practical questions or proposing different approaches often leads to defensive reactions and circular debates that wear people down rather than drive progress.
It can feel like more effort goes into managing liability and ideological positioning than into honestly assessing what works. Meanwhile, frontline staff burn out, communities grow frustrated, and vulnerable people remain trapped in cycles.

⁉️What We Actually Need

Solving homelessness, addiction, severe mental illness, and public safety requires high levels of strategic thinking, coordination, emotional resilience, and long term planning. It cannot be reduced to slogans, moral grandstanding, or simplistic binaries. It demands the ability to hold compassion, accountability, public safety, behavioural reality, and human dignity together without collapsing into extremes.
Many who engage seriously eventually confront a confronting truth: the systems involved are often far less coherent, prepared, and capable than one could ever imagine. This is deeply disillusioning for those trying to contribute in good faith.
People are desperate for honest, brave, pragmatic leadership and planning that moves beyond slogans. Not cruelty, not denial, not ideological purity. Just serious, competent planning grounded in reality, accountability, shared responsibility, and the courage to admit when current approaches are failing.

— Helen Tagg

Hi everyoneI’m so happy to share that we’ve officially reached our fundraising goal! We couldn’t have done it without th...
24/05/2026

Hi everyone

I’m so happy to share that we’ve officially reached our fundraising goal! We couldn’t have done it without the generosity, kindness, and amazing community spirit of the people of Nambour 💚

The funds raised will help support the essentials needed to continue building and growing Nambour Now, helping us to keep our community informed and connected 🫶🏼

Mum duties have taken priority over the last few days while I’ve been looking after sick kids at home and being a bit under the weather myself. I’ll be catching everyone up soon and sharing more about what’s been happening behind the scenes.

Thank you again for believing in this and for being part of the journey. We’re only just getting started.

Helen

05/05/2026

Advocate encourages Council to meet its own transparency commitments

Nambour Now chair Helen Tagg is calling on Sunshine Coast Council to meet the transparency and accountability standards it has already set for itself, saying the issue is about how those commitments are reflected in real-world decision-making.

Mrs Tagg said Council’s corporate plan outlines a clear pathway to building community trust, including commitments to open access to information, clear accountability and transparent decision-making.

“The expectation is already there in their own plan,” she said. “What we are asking is for those commitments to be applied in practice.”

This advocacy work began because the community was not satisfied with the current approach. Mrs Tagg said her advocacy has focused on understanding, in clear and practical terms, how decisions are made and applied so they can be shared with the community.

The group’s position follows months of correspondence with Council seeking clarity on how decisions are interpreted and applied, particularly in relation to community safety and homelessness. While responses have been provided, Mrs Tagg said key questions about how decisions are applied in practice remain unresolved. “There is a difference between receiving a response and getting a clear answer,” she said.

Mrs Tagg said her intention from the outset was to work collaboratively with Council to ensure community concerns were properly understood and addressed.

However, she said there has not been meaningful direct consultation with the Nambour community, despite a community petition and a subsequent homelessness forum.

In her view, earlier consultation would likely have led to clearer understanding, stronger outcomes and reduced the need for ongoing correspondence.

As outlined in her correspondence to the CEO, Mrs Tagg said she submitted formal requests not to burden staff, but as a last-resort attempt to obtain clarity after multiple interactions where her questions were not directly addressed or were answered only in general terms. “This has been my experience from the outset of the petition process,” she said.

“My concern, based on my dealings with Sunshine Coast Council to date, is that a risk-averse approach and institutional caution may at times have outweighed timely, community-focused responses.”

Nambour Now says it is seeking constructive engagement and views the situation as an opportunity for Council to strengthen community trust. “We are not trying to create conflict,” Mrs Tagg said. “We are trying to achieve outcomes that benefit the community. That starts with open communication and genuine consultation.”

The group is calling on Council to engage directly with residents, provide clear explanations of how its decisions are applied in practice, and work collaboratively on solutions.

The call follows a formal letter from Council dated April 30 stating it considered the matters raised to be adequately addressed, and advising that further repeated correspondence may be managed under its Unreasonable Conduct policy.

Mrs Tagg said her review of correspondence was prepared to explain why the issue remains unresolved. “I was asking Council to explain the rules, thresholds and criteria they say guide their decisions,” she said.

“If clear rules or criteria guide those decisions, the community should be able to understand how they are applied in practice. If not, Council should explain how consistency and accountability are being maintained.”

Mrs Tagg said that, to better understand the responses received, she undertook a detailed review of one representative correspondence chain with Council, comparing the questions asked with the responses provided.

She said the assessment was intended to provide a clear, factual overview of that exchange and demonstrate why key questions about how decisions are applied in practice remain unresolved.

Helen Tagg’s Assessment of Council Response to Community Questions
Reference: Correspondence to CEO (12 February), Integrity acknowledgement (16 February), and response (27 March)

This review compares the questions and requests for clarification raised in correspondence dated 12 February with the acknowledgement and response subsequently provided.

This example is presented to illustrate the nature and quality of responses received.

Summary of Outcomes
The correspondence raised a number of distinct issues relating to decision-making, risk, and community safety, supported by multiple questions and requests for clarification.

The review found that:
• A small number of issues were directly answered
• Some were addressed in general terms
• A significant proportion were not directly answered

Overall, approximately 40% of the matters raised were addressed in some form, while the majority of substantive issues remain unresolved.

Mrs Tagg said complaint handling was acknowledged separately on 16 February but remained unresolved. She said detailed and specific questions were raised about how public spaces were being managed in practice.

The response primarily outlined Council’s legislative framework and general approach.

Where questions sought clear positions, operational detail or defined actions, responses were either general in nature or not provided.

Pictured: Helen Tagg: “The expectation is already there in their own plan,” she said. “What we are asking is for those commitments to be applied in practice.”

04/05/2026

Nambour Now committee supports leader in push for clear answers on safety
Nambour Now has publicly backed its chair Helen Tagg after Sunshine Coast Council warned that further repeated correspondence from her could be managed under its Unreasonable Conduct policy.

The committee says Mrs Tagg has spent months asking clear questions about how Council applies its policies on public safety, homelessness and the use of parks and public spaces — and that seeking those answers on behalf of the community should not be treated as unreasonable.

Nambour Now says the issue is not about targeting vulnerable people, but about finding a balanced approach that supports people experiencing homelessness while ensuring parks, playgrounds, businesses and shared public spaces remain safe and accessible for everyone.

The committee says “a response is not necessarily the same as an answer” and has called on Council to engage directly with the Nambour community, explain its decision-making clearly, and work constructively with residents.

Read the full statement below.
- From the Nambour Now Committee

We want to express our strong support for our chair and advocate, Helen Tagg.

For the past 10 months, Helen has worked tirelessly to support the Nambour community and push for practical improvements in our town.

She has helped rally residents, business owners and community members around important issues affecting Nambour, including homelessness, public safety, business confidence and the use of public spaces.

These issues affect people from all walks of life, including business owners, vulnerable people, women, children, older residents and people experiencing homelessness.

That is why community advocacy matters. It gives residents a voice, encourages accountability and helps ensure local people are heard when decisions are being made about their town.

Nambour Now continues to seek constructive engagement with all levels of government. Helen’s advocacy has focused on strengthening relationships, improving resources and building better connections across Nambour.

Put simply, Helen has given countless hours of her own time, while also caring for her young children, to advocate for a safer, stronger and more compassionate Nambour.

Her work has been aimed at addressing growing community concern around safety, security, and the future of our town, while also recognising the need for compassion and support for vulnerable people.

Nambour Now is a community group with a strong belief in Nambour’s future. We want to see our town succeed, with a balanced approach that supports people experiencing homelessness and other vulnerable members of our community, strengthens local businesses, and ensures our public spaces are safe, respected and accessible for everyone.

We admire Helen’s leadership, passion and commitment to the issues that matter to the Nambour community. We also believe her advocacy has consistently been guided by honesty, transparency, fairness and respect.

For the past seven months, Helen has submitted questions to Sunshine Coast Council seeking clarity on its policies, legal reasoning and decision-making processes, and has also sought opportunities for genuine community consultation on these matters. While Council has provided responses, key questions about how decisions are applied in practice remain unanswered.

During this time, Council has also declined opportunities for direct facing community consultation and collaboration on how its approach to public safety and homelessness could be improved or refined, despite ongoing feedback from residents and a community petition expressing dissatisfaction with the current approach.

As community advocates, we find this concerning and inconsistent with Sunshine Coast Council’s stated commitment in its Corporate Plan (2025–2030) to build community trust through clear accountability, open access to relevant information and transparent decision-making.

We believe this situation presents a clear opportunity to put those commitments into practice.

Nambour Now believes the community is entitled to clear communication. A response is not necessarily the same as an answer.

Asking clear and pertinent questions about public policy, public safety, homelessness, parks and community wellbeing on behalf of the community should not be treated as unreasonable.

Helen has worked hard to turn community concern into organised, constructive advocacy. It should go without saying that she has our full support.

We call upon Sunshine Coast Council to engage directly with the Nambour community, provide clear accessible explanations of how its policies are applied in practice, and work collaboratively with residents to strengthen both community safety and support for vulnerable people.

This is a clear opportunity for Council to demonstrate its stated commitment to transparency, accountability and genuine community engagement.

As Helen Keller said: “Alone we can do so little. Together we can do so much.”

Pictured: Nambour Now chair Helen Tagg, front, with her committee at Sunday’s meeting.

02/05/2026
16/04/2026
This is exactly why I created Nambour Now…Not to build a platform for myself, but one the community can stand on.There’s...
16/04/2026

This is exactly why I created Nambour Now…
Not to build a platform for myself, but one the community can stand on.

There’s a big difference between having a voice and helping others find theirs. Real community isn’t control, it’s people stepping up, speaking out and leading ⬆️

What we’ve seen with the Howard Street car park shows what’s possible when people come together with purpose. Respectful, united and firm 🤝

This was never about opposing housing. It was about getting the balance right, the right decisions, in the right places, for the future of our town.

I’m incredibly proud of how Nambour showed up 💚
Now we keep that momentum going and work together on better solutions.

That’s what Nambour Now is all about. Not just being heard, but making it count.

Helen Tagg
Chair, Nambour Now

‘Incredibly proud of our town”: Nambour Now chair

Nambour Now chair Helen Tagg has welcomed news the proposed sale of the Howard Street car park is off the table, describing it as a strong result for community advocacy. “I’m stoked,” Mrs Tagg said. “The purpose of Nambour Now is to champion community causes, and we are so proud to see the community step up in the way it has on this issue.”

Mrs Tagg said the response from residents, business owners and community groups had been clear, united and constructive from the outset. “This wasn’t about opposing housing. We’ve always said housing is important,” she said. “This was about making sure the right decisions are made in the right locations and that the long-term viability of our CBD is protected.”

She said the outcome showed the strength of a community willing to engage respectfully but firmly when it mattered. “We’ve seen people from all walks of life come together: business owners, seniors, patients, families, volunteers. All speaking with one voice,” she said. “I’m incredibly proud of our town.”

Mrs Tagg said the focus now should be on working collaboratively to finding an alternative and more suitable location for social and affordable housing. “Nambour is growing and we want to see that continue,” she said. “But we need to get the balance right. That means protecting essential infrastructure like parking while planning for the future.”

She said Nambour Now would continue to advocate for outcomes that reflected the needs of the community. “This shows what can happen when a community is heard,” she said. “Now it’s about building on that and working together to get the best for Nambour.”

Pictured: Helen Tagg ... "This was about making sure the right decisions are made in the right locations and that the long-term viability of our CBD is protected.”

15/04/2026

Petitions helped turn tide on Howard Street car park sale

Nambour Now member Sarah Vortman has emerged as a key figure in the community campaign that helped halt the proposed sale of the Howard Street car park, with two petitions attracting more than 2000 signatures in a matter of weeks.

Ms Vortman formally submitted her petitions to Sunshine Coast Council on April 14 – just one day before councillors moved to shelve plans to sell the site following widespread community opposition.

Her first petition, launched about three weeks earlier, called for proper consultation and a detailed assessment of the impacts of losing the centrally located car park. Within days, it had drawn close to 1000 signatures and contributed to council deferring its decision for eight weeks.

A second petition followed, this time calling on council to retain the car park as vital public infrastructure. That petition built further momentum, reinforcing the community’s position ahead of council’s decision to abandon the proposed sale.

Ms Vortman said the outcome reflected the strength of community action. “I’m really pleased to see this outcome. The level of community response was phenomenal and made it clear that the Howard Street car park is not just infrastructure, but an important part of how people access services, support local businesses, and stay connected in Nambour,” she said.

Her initial petition raised concerns about accessibility, business impacts and environmental considerations, noting the site’s role in enabling access for people with disability and supporting nearby traders.

The second petition, backed by the Nambour Now advocacy group, went further, urging council to rule the site out for development altogether and protect central parking in the CBD.

“This outcome reflects a huge amount of work behind the scenes, with community members, local groups and businesses coming together to share their perspectives and support one another,” Ms Vortman said. “It’s encouraging to see that when communities come together and advocate for what matters to them, it can lead to real change.”

Pictured: The Howard Street car park.

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Nambour
Sunshine Coast, QLD
4560

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