Auscontact Association

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Auscontact Association Dedication to build, evolve and promote the customer contact community.

Auscontact Association supports Members to improve their customer outcomes and creating opportunities for meaningful employment and personal growth.

Melbourne CX friends, who’s joining us? 🥂We’re getting everyone together for one last Auscontact VIC event before we wra...
05/11/2026

Melbourne CX friends, who’s joining us? 🥂

We’re getting everyone together for one last Auscontact VIC event before we wrap up 2026!

A chance to catch up with familiar faces, meet some new ones, enjoy a few drinks and celebrate the year.

If you’ve been to one of our events before, you know they’re always a good time! And if you haven’t, we’d love to see you there.

Big thanks to our sponsors Great Outcomes, CSBA and Chamberlain Advisory Studio for making it happen!

Come along and bring a colleague or two. The more the merrier!

Register here 👇
https://www.auscontact.com.au/Web/Web/Activities/Event_Display.aspx?EventKey=VIC261126

Join us at the 2026 Auscontact National Excellence Awards as we celebrate the outstanding people, teams and organisation...
26/10/2026

Join us at the 2026 Auscontact National Excellence Awards as we celebrate the outstanding people, teams and organisations shaping our industry.

Bring your team, invite your customers and get ready for a memorable night of recognition, connection and celebration! 🥂🏆

đź“… Friday, 13 November 2026
đź“Ť Rydges World Square, Sydney
✨ Dress code: Black Tie Optional

Time is ticking — secure your seats before registrations close!

👉 https://www.auscontact.com.au/Web/Web/Activities/Event_Display.aspx?EventKey=NAT261113



✨ A night to celebrate our industry’s best!Join us for the 2026 Auscontact National Excellence Awards Celebration on Fri...
13/10/2026

✨ A night to celebrate our industry’s best!

Join us for the 2026 Auscontact National Excellence Awards Celebration on Friday 13 November at Rydges World Square, Sydney.

We’ll celebrate our National Finalists and announce this year’s National winners — recognising the incredible people and organisations making a difference across our industry. 🏆

Bring your team, invite your customers and enjoy a memorable evening connecting with industry peers. Everyone in our industry community is welcome!

đź‘Ź A special thank you to our award sponsors for helping us recognise and celebrate excellence.

Cresta, Verint, Zoom, CloudWave, NiCE, Genesys, eMatrix, Dialpad, BeyondErgo, Tacticall Recruitment

đź“… Friday 13 November 2026
đź“Ť Rydges World Square, 389 Pitt Street, Sydney
🥂 Dress code: Black Tie Optional

Secure your seats and join the celebration!
👉 https://www.auscontact.com.au/Web/Web/Activities/Event_Display.aspx?EventKey=NAT261113



The Auscontact NSW Committee is heading behind the scenes at Teachers Mutual Bank Limited for a morning of learning, sha...
01/10/2026

The Auscontact NSW Committee is heading behind the scenes at Teachers Mutual Bank Limited for a morning of learning, sharing ideas, asking the questions we actually want answers to, and connecting with others across our industry.

✨ Real conversations
đź’ˇ Practical ideas
🤝 New connections
đź‘€ And a proper behind-the-scenes look at another contact centre operation

đź“… Thursday 22 October
đź“Ť Barangaroo
⏰ 9am–12pm AEDT

If you’re in the NSW contact centre / CX community, come along! 💚

Connect. Share. Learn. Apply.

Go behind the scenes at Probe CX!! Ever wondered what really happens behind the scenes at one of Australia’s leading cus...
01/10/2026

Go behind the scenes at Probe CX!!

Ever wondered what really happens behind the scenes at one of Australia’s leading customer experience operations? Join the Auscontact VIC Committee for an exclusive site visit to Probe CX and experience the operation up close.

Walk the operational floor, meet the people leading the work, and see how Probe CX brings digital transformation, client partnerships and complex campaign delivery to life.

Explore how the team navigates critical surge support and long-term client relationships, delivers complex accounts, and works across its onshore and offshore centres.

Come ready to ask questions, connect with industry peers and take away practical ideas for your own operation!

Looking for your Auscontact Awards pics? 📸🏆We’ve seen a few people asking where to find all the professional photos from...
19/09/2026

Looking for your Auscontact Awards pics? 📸🏆

We’ve seen a few people asking where to find all the professional photos from our State Awards events — they’re all on our page! 💚

Head over, add/follow AusContact, find your state’s album and relive all the fun from the night. ✨🥂

And if you share your favourites, don’t forget to tag us — we’d LOVE to see them! ❤️

Next stop… Nationals! 👀🏆

17/09/2026

Address

PO BOX 129
St Leonards, NSW
1590

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+611800025727

Website

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