National Retail Association

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National Retail Association The modern voice of Australian retail. We are a not-for-profit organisation built on strong relations

The National Retail Association (NRA) exists to support, inform, protect and represent the interests of Australian retailers and fast food businesses. NRA Members can expect to receive the latest industry information, the fastest news updates and the best range of industry insights to help their business grow and succeed. The retail industry plays a huge role in Australia’s economy, employment and greater livelihood and we are dedicated to helping unite retailers and stakeholders for the success of the industry now, and for the future.

Last week our Industry Workforce Advisor, Victoria Hansen, attended Disability Friendly Business Basics Workshop in Too...
26/08/2025

Last week our Industry Workforce Advisor, Victoria Hansen, attended Disability Friendly Business Basics Workshop in Toowoomba alongside M&H Ward Group - McDonald’s Toowoomba Region.

We’re proud to support the important work happening in this space and to explore how inclusive workplace practices can benefit both people and business – helping to strengthen teams and drive growth.

Thanks to Debbie, CheckUP’s Disability Friendly Business Basics Project Manager and Health Industry Skills & Jobs Advisor, for including Victoria on the day.

Our Memberships & Partnerships Manager, Andrew Taylor, joined NRA members and industry partner in Sydney this morning a...
06/06/2025

Our Memberships & Partnerships Manager, Andrew Taylor, joined NRA members and industry partner in Sydney this morning at Samsung’s Business Beyond Boundaries Breakfast. Valuable conversations on where retail media is heading and how innovation is shaping the sector.
 
Keep your eyes peeled as PwC will soon release a white paper based on insights from our recent retail media survey.
 
Head to our website and make sure you’re subscribed to our mailing list to be first in the know!

Happy Pride Month from the National Retail Association.The month of June offers an opportunity to celebrate the strength...
31/05/2025

Happy Pride Month from the National Retail Association.

The month of June offers an opportunity to celebrate the strength, diversity and contributions of LGBTQIA+ communities, across society and within our own retail industry.

Retail plays a unique role in fostering visibility and inclusion. It’s one of the most public-facing sectors in the country, with many young people, women and LGBTQIA+ Australians starting their working lives in our stores. Creating safe, supportive workplaces isn’t just the right thing to do, it’s essential to the fabric of our industry.

In the Australian Workplace Equality Index, one in four retail respondents identified as LGBTQIA+ — the highest of any sector. It shows just how many LGBTQIA+ Australians are part of the retail community, and why visibility, respect and inclusion matter on every team.

This Pride Month, we also acknowledge the growing number of active allies helping to shape more inclusive workplaces, from the shop floor to head office. When leaders, peers and teams actively show up for one another, the impact is felt across the entire workplace.

To everyone working to make retail safer, fairer and more inclusive, thank you.

Happy Mother’s Day from the National Retail Association.Today, we celebrate the love, strength, and care of mothers and ...
10/05/2025

Happy Mother’s Day from the National Retail Association.

Today, we celebrate the love, strength, and care of mothers and mother figures everywhere. Your impact reaches far beyond family and community. You truly make the world a better place.

We also acknowledge those who may find today challenging, and we hold space for the diverse ways motherhood is experienced.

Retailers around the country are seeing a welcome boost as Australians embrace the tradition of gifting and gathering. Despite tighter budgets, Mother’s Day continues to be a special moment for connection and celebration. It brings both warmth to families and vitality to the retail sector.

To all the retail teams working today, thank you for helping make it memorable.

Lest we forget.Today we honour the bravery, sacrifice and service of those who’ve served Australia and New Zealand, and ...
24/04/2025

Lest we forget.

Today we honour the bravery, sacrifice and service of those who’ve served Australia and New Zealand, and reflect on the meaning of ANZAC Day across both nations.

For the retail community, it is also a uniquely complex day of trade, particularly in NSW, where recent changes to trading laws have shifted how many businesses operate.

Whether your doors open later today or remain closed in observance, we acknowledge the care and consideration retailers show in navigating this day with respect.

ANZAC Day reminds us of the strength found in unity, resilience and service. These are values that continue to shape both our national story and our retail community.

Wishing you a happy Easter long weekend from the National Retail Association.Whether you’re trading, travelling, or taki...
17/04/2025

Wishing you a happy Easter long weekend from the National Retail Association.

Whether you’re trading, travelling, or taking a well-earned break, we hope the weekend brings some rest (and maybe a chocolate egg or two).

With school holidays underway and shoppers ready to hop into the season, retailers across the country are seeing a welcome lift in foot traffic. From Easter treats to everyday essentials, it’s shaping up to be a cracking weekend for retail.

To the retail teams working through — thank you. You’re the reason the long weekend feels a little more festive for everyone.

Brisbane retailers showed up and got talking. Conversations sparked, ideas took shape, and new connections were made. A ...
27/03/2025

Brisbane retailers showed up and got talking. Conversations sparked, ideas took shape, and new connections were made. A big thank you to PwC, our venue host, for making this event possible. A great way to wrap up the National Retail Roadshow. Until next time!

Data alone doesn’t build loyalty. Human connection does. Yas Grigaliunas (Videopro), Alice Barbery (Universal Store), an...
27/03/2025

Data alone doesn’t build loyalty. Human connection does. Yas Grigaliunas (Videopro), Alice Barbery (Universal Store), and Gaurav Sharma (Baskin-Robbins Australia) dug into what it takes to innovate without losing the human touch. The verdict? People-powered performance is the real game-changer.

Retailers are navigating complex challenges on multiple fronts. Benjamine Duncan (Universal Store), Barbara Kerlen (The ...
27/03/2025

Retailers are navigating complex challenges on multiple fronts. Benjamine Duncan (Universal Store), Barbara Kerlen (The Reject Shop), Dr Geoffrey Annison (National Retail Association), and Professor Michael Townsley (Griffith University) explored the real-life challenges of juggling ESG goals, compliance, and the bottom line.

The heartbeat of retail? People. Nick Shelton (Amart Furniture) and Kye Rutter (Pillow Talk) unpacked what makes a retai...
27/03/2025

The heartbeat of retail? People. Nick Shelton (Amart Furniture) and Kye Rutter (Pillow Talk) unpacked what makes a retail team not just function but thrive. From navigating workplace laws to building a culture that actually works, they laid out what retailers need to know to keep their teams engaged and their businesses strong.

Address

3/67 Street Pauls Terrace
Spring Hill, QLD
4000

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+611800738245

Website

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