Tenants Queensland

03/06/2026

Last week, we had the privilege of visiting QPASST https://qpastt.org.au to deliver an information session on renting rights and responsibilities in Queensland to members of their Third Q***r Culture program.

Third Q***r Culture creates a welcoming, peer-led space for LGBTIQ+ people from diverse backgrounds who have sought safety in Australia, and it was an honour to contribute to such an important initiative.

During the session we explored key aspects of renting in Queensland, including tenant rights and responsibilities, common renting myths, helpful tips and tricks when renting, and where to go for support. It was great to connect, share knowledge, and have open conversations about housing experiences.

A huge thank you to the QPASST team and participants for your engagement, insights, and warm welcome. We’re proud to support communities to feel more confident and informed when it comes to renting in Queensland!

More information:
Tenants Queensland (TQ) manages the QSTARS (Queensland Statewide Tenant Advice and Referral Service) program which is a free statewide advice and referral service for Queensland tenants.

TQ has nine offices in Queensland and operates regional QSTARS offices in collaboration with partner organisations; Community Plus, HBNC (Hervey Bay Neighbourhood Centre), Mackay Regional Community Legal Centre Inc., Tasc Community Legal Centre, Enhance Care and Irasi.

QPASTT (Queensland Program of Assistance to Survivors of Torture and Trauma) is a non-government, not-for-profit organisation with no political or religious affiliations providing culturally responsive services to promote the health and wellbeing of people in Australia who have sought safety from pe...

02/06/2026

Last month the Community Education team headed to a number of different community events across the State.

These events are important to connect with renters and service providers across Queensland informing them of our services and how we help renters.

This Thursday 4th June, we head to Gympie for a free community event with 30+ other services in Fern Park, Gympie, behind the Senior Citizens Hall.
There will be free food, entertainment, free legal support, free flu vaccinations, free health checks and more.

Come by and find out about your rights as a renter.

Last month, in Central Queensland we were at the annual ‘Hands of Support’ event where we engaged with many attendees and other service providers. There are many services in the CQ region who work hard to ensure anyone facing or at risk of homelessness is not left without support. Thank you to Q Shelter and Rockhampon Regional Council for your support and hosting such an important event.

Photo description: photo of TQ QSTARS stand with pull up banner behind. Fruit, magnets and tote bags on the table in the foreground.

More information:
Tenants Queensland (TQ) manages the QSTARS (Queensland Statewide Tenant Advice and Referral Service) program which is a free statewide advice and referral service for Queensland tenants.

TQ has nine offices in Queensland and operates regional QSTARS offices in collaboration with partner organisations; Community Plus+ West End Community House, Community Plus, Community Plus+ Yeronga Community Centre, Community Plus+ Annerley Community Hub, HBNC (Hervey Bay Neighbourhood Centre), Mackay Regional Community Legal Centre Inc., Tasc Community Legal Centre, Enhance Care and Irasi.

01/06/2026

If you're doing it Tough, you are not alone.
This Thursday June 4th come and see us at a free community event with 30+ other services in Fern Park, Gympie, behind the Senior Citizens Hall.

There will be free food, entertainment, free legal support, free flu vaccinations, free health checks and more.

There will be:
-breakfast and early lunch
-entertainment, petting zoo, face painting
-basic speech assessments for children, free health checks, free flu vaccinations
-free haircuts
-free legal support
8am and finishes at 1pm

There will also be support services for men, veterans, pregnancy, housing, health and wellbeing
Dry goods (food hampers) and information for families and individuals and bags of dog biscuits, donated by Bunnings will also be available.

The event is sponsored by Q-Shelter, IFYS, Bendigo Bank, Kyabra and Act for Kids, along with grant funding from the Gympie Regional Council, donation toward the food from Councillor Shane Warnes, along with support for the BBQ from the Freemasons.

Image description: Social tile for event in Gympie called 'Doing it Tough? You're not alone' with address, date and hours listed and sponsor logos in the footer.

29/05/2026

Last Friday, 22nd May, Tenants Queensland was invited for a morning breakfast in recognition of Domestic and Family Violence Prevention Month.

We appreciated the opportunity to be able to part of the conversation and listen to the Panel and the Premier discussing Domestic and Family Violence and preventative measures.

We know that by working together, across different sectors and government departments will help drive change across all sectors of the Queensland community.

More information:
Tenants Queensland provides domestic and family service providers and workers supporting women with DFV related tenancy issues in Queensland with advice.

Tenants Queensland acknowledges the funding received from the Department of Justice and Attorney General and the Department of Social Services – ‘Keeping Women Safe in their Homes Initiative’.

Photo descriptions:
Photo 1 - Two TQ staff standing in the gardens at Parliament House smiling at the camera next to the stage
Photo 2 - Four people on the panel sitting discussing on stage at Parliament House in the gardens
Photo 3 - Premier David Crisafulli addressing the audience on stage in the gardens of Parliament House

28/05/2026

If you feel unsafe in your home, you have options.
You may be able to:
• Leave without paying break lease fees
• Stay and become the sole tenant
• Apply to be removed from a tenancy database listing
• Improve your safety with changes like locks or security fixtures

Call QSTARS on 1300 744 263 to talk through your options and get support.

Image description: Text on screen in the header with 3 different vector images below each in a different column with wording under each one. Tenant advice line with number. In footer is the TQ logo and the DFV Sector Capacity Building Project vector images.

27/05/2026

National Reconciliation Week (NRW) runs from today Wednesday, 27 May to Wednesday 3 June after National Sorry Day.

National Sorry Day is a significant day as it remembers and acknowledges the mistreatment of Aboriginal and Torres Strait Islander people who were forcibly removed from their families and communities, the Stolen Generations. This year's theme is All In which invites everyone to be part of this ongoing journey. Everyone has a key role in building respectful relationships and understanding.

This week is a time for all Australians to learn about our shared histories, cultures, and achievements as well as explore how each of us can contribute to achieving reconciliation in Australia.

At Tenants Queensland we are committed to contributing to achieving reconciliation through the work we do helping renters in Queensland.

Image description: Social media tile with words 'I'm in' in the border and text in the centre.

25/05/2026

Today is National Sorry Day and recognises and acknowledges the mistreatment of Aboriginal and Torres Strait Islander people who were forcibly removed from their families and communities, the Stolen Generations.
At Tenants Queensland we are committed to respecting culture in the work we do helping renters in Queensland.

Click below for to read more.

Reconciliation Australia stands with The Healing Foundation in amplifying this year’s clear call: From Sorry to Action.

20/05/2026

At the beginning of May, our Central Queensland Community Education Worker was on the road and headed to the South Burnett region.

We visited the Cherbourg Aboriginal Shire Council office and caught up with the Ergon Energy Team, who were providing information to residents about their electricity bills.

We also visited the Cherbourg Hospital, meeting with their in-house social work team and discussing the value of referring to the QSTARS program.

We also caught up with the staff at Graham House Community Centre in both Cherbourg and Murgon.

These services are in invaluable, particularly in rural areas as their services include access to Services Australia (Centrelink), acting as acting as a Services Australia agent. They also provide supports for accessing NILS Loans, crisis support and community transport.

For the rest of the visit, we caught up with other services, including South Burnett CTC Inc in Kingaroy and the Nanango Neighbourhood Centre.

It is great being able to catch up with these services face-to-face, ensuring that rural communities and services remain connected and up to date with the QSTARS program (Queensland Statewide Tenant Advice and Referral Service) managed by Tenants Queensland.

Photo description: QSTARS flyer held up in front of Cherbourg sign in May 2026.

More information:
Tenants Queensland (TQ) manages the QSTARS (Queensland Statewide Tenant Advice and Referral Service) program which is a free statewide advice and referral service for Queensland tenants.

TQ has nine offices in Queensland and operates regional QSTARS offices in collaboration with partner organisations; Community Plus+ Yeronga Community Centre, Community Plus+ Annerley Community Hub, Community Plus+ West End Community House, Community Plus, HBNC (Hervey Bay Neighbourhood Centre), Mackay Regional Community Legal Centre Inc., Tasc Community Legal Centre, Enhance Care and Irasi

18/05/2026

Safety doesn’t have to mean leaving your home.
Under tenancy law, you may be able to stay and become the sole tenant.
There are options to help you remain safely housed.
Call QSTARS for advice and support on 1300 744 263.

Image description: Vector image with text on screen in the centre and left with four different vector images of houses, apartment block and caravan on the right.

15/05/2026

CEO Penny Carr and Board Director Seleneah More had the opportunity to meet Sam O'Connor MP (Minister for Housing and Public Works and Minister for Youth) last month.

They discussed how the QSTARS program continues to help thousands of renters in Queensland especially during the current housing and cost-of-living crisis. They also mentioned the positive impact our other services have on the wider community and their families.

We appreciate the time with the Minister and the continuous funding of the QSTARS program by the Queensland Government since 2015.

More information:
Tenants Queensland (TQ) manages the QSTARS (Queensland Statewide Tenant Advice and Referral Service) program which is a free statewide advice and referral service for Queensland tenants.

TQ has nine offices in Queensland and operates regional QSTARS offices in collaboration with partner organisations; Community Plus+ West End Community House Community Plus+ Annerley Community HubCommunity Plus+ Yeronga Community Centre, Community Plus, HBNC (Hervey Bay Neighbourhood Centre), Mackay Regional Community Legal Centre Inc., Tasc Community Legal Centre, Enhance Care and Irasi.

Photo description: Hon Sam O'Connor, Minister for Housing and Public Works and Minister for Youth addressing the TQ AGM in December 2025.