What are the opening hours?

Monday 9am - 4:30pm Tuesday 9am - 4:30pm Wednesday 9am - 4:30pm Thursday 9am - 4:30pm Friday 9am - 4:30pm

Health Consumers' Council WA

Home
Australia
Perth, WA
Health Consumers' Council WA

An independent, not for profit organisation helping you navigate the WA health system.

We are a positive partner in healthcare reform, ensuring the consumer voice is heard. We can help you navigate the WA health system and help you to understand and support your healthcare rights. HCC can support you to be a positive partner in healthcare reform, working with health services to improve patient experiences in Western Australia. We believe in empowering health consumers to become effe

ctive self-advocates. We have complied key resources and important information that can help you navigate the health system and provide feedback on health services. It is important to be well informed so that you can make the best health care choices. You can find these resources at https://www.hconc.org.au/consumer/being-involved-in-your-own-health/self-advocacy-resources/

17/06/2026

We're hiring two Healthcare Advocates 📢 Every day, people across WA face challenges navigating the health system. Some struggle to access care, others feel unheard, overwhelmed, or unsure of their rights. That's where our healthcare advocates come in.

We're looking for two passionate people to join our Individual Advocacy Team. You'll work alongside consumers to help them understand their rights, navigate complex healthcare issues, and ensure their voices are heard.

If you have experience in advocacy, social work, community services, case management, mental health, disability, or supporting people through complex systems, we'd love to hear from you.

⏰ Applications close 8am AWST, 22 June 2026

Know someone who'd be a great fit? Please share this opportunity with your networks.

Let's make healthcare fair for all.

16/06/2026

📢 Join the team helping make healthcare fair for all. It's an exciting time to join Health Consumers' Council WA.

We're growing our team and creating new opportunities to strengthen the voice of health consumers and improve health outcomes across Western Australia.

We're currently recruiting for:

🔸 2 x Full-time Advocates
🔸 Operations and Impact Manager
🔸 Systemic Advocacy Lead
🔸 Engagement Lead - Multicultural Focus
🔸 Engagement Lead - Consumers and Stakeholders

These opportunities reflect an exciting new chapter for HCCWA, following internal growth and the availability of additional WA Government funding to support our work.

If you're passionate about health equity, consumer rights, community engagement, advocacy, or systems change, we'd love to hear from you.

View current opportunities and apply via our website 👉 https://f.mtr.cool/ozqtueenkw

Please share with your networks and help us find the right people to join the team.

Let's make healthcare fair for all.

10/06/2026

EMPLOYMENT OPPORTUNITY 📢 ADVOCATES

Do you believe everyone deserves to be heard in healthcare?

Every year, thousands of Western Australians need support to navigate complex healthcare systems, understand their rights, and have their voices heard.

We're looking for TWO passionate Advocates to join our Individual Advocacy Team and help consumers work towards outcomes that reflect their needs, rights and goals.

This is an opportunity to make a real difference in people's lives while helping create a fairer, more equitable health system for all.

We welcome applications from people with diverse backgrounds, lived experience, and a commitment to health equity and social justice.

If you're looking for meaningful work where every day matters, we'd love to hear from you.

Apply now 👉 https://f.mtr.cool/rwicliqjhf

Please share this opportunity with someone who would make a great advocate.

09/06/2026

Have you even felt that something wasn't quite right with your healthcare, but unsure about what to do about it? 📢 Your voice matters in healthcare.

Self-advocacy starts with understanding your rights, asking questions and communicating clearly with healthcare providers.

Our latest resource outlines practical steps consumers can take when they have concerns about their care, as well as where to go if additional support is needed.

Visit our website to read the guide and access FREE self-advocacy resources, fact sheets and templates 👉 https://f.mtr.cool/ncyobltnug

08/06/2026

Body worn cameras are being introduced in WA health facilities 📢 What the WA policy says

Many people support measures that improve safety for staff and patients. At the same time, the use of cameras in healthcare raises important questions about privacy, dignity, consent, trust and accountability.

So, what should consumers know if a body worn camera is activated during their care? What safeguards should be in place?

We've prepared an overview for patients, care-givers, healthcare consumers and consumer representatives, including key questions about how the cameras will be used in healthcare settings.

Read the article here 👉 https://f.mtr.cool/zjobxudqre

What information would you want before a camera was activated during your healthcare experience?

07/06/2026

Recently, HCCWA Executive Director, Clare Mullen joined Mental Health Commission WA Deputy Commissioner Monica Taylor and a panel of health leaders to discuss person-centred, integrated care and the importance of working with health consumers to drive system reform at the Australasian College of Health Service Management (ACHSM) WA Leadership Conference.

We know that consumer voices bring expertise which cannot be found in reports, data, or policy documents alone. The lived experience of patients, carers, consumers of healthcare can help health services understand what is working, where people face barriers, and where to address change.

Integrated care includes ensuring people feel heard, respected, and supported across every part of their healthcare journey.

We welcome the continued focus on consumer partnership, collaborative approaches, and healthcare reform that places the people who use our healthcare system at the centre of decision making.

When consumers have a voice at the table, healthcare becomes safer, fairer, and more responsive for everyone.

📸 Western Australian Mental Health Commission

04/06/2026

NEW OPTION FOR WA FAMILIES 📢 For many children, fear of needles can be a barrier to getting vaccinated.

A needle-free flu vaccine is now available in WA for eligible children aged 5 to 17 years. Instead of an injection, the vaccine is given as a simple nasal spray.

As flu season continues, this new option may help more families protect their children against influenza.

Our article explains:
🔸 who is eligible
🔸 how the nasal spray vaccine works
🔸 where families may be able to access it
🔸 what parents and carers should know

Read more 👉 https://f.mtr.cool/ggbioaanpf

Have needle concerns ever affected healthcare decisions in your family?

Have you taken your kiddos to have the nasal spray? How'd it go?

We'd love to hear your thoughts below.

03/06/2026

FREE EVENT TOMORROW 🎟️ THURSDAY 4 JUNE 📢 ONLINE OR IN-PERSON

How do we make healthcare more accessible for older migrants and refugees in WA?

Many older people from migrant and refugee backgrounds face additional barriers when accessing healthcare, including language challenges, unfamiliar systems, and difficulty finding culturally responsive support.

Join HCCWA's Diversity Dialogues to be part of an important conversation with consumers, carers, community members, healthcare workers, and organisations working to improve access to care.

Hurry! Last chance to register 👉 https://f.mtr.cool/fhzewrxaed

29/05/2026

This EOFY, help make healthcare fairer for people across WA. Your tax-deductible donation helps patients, carers, families, healthcare consumers:
🔸 understand their healthcare rights
🔸 navigate complex healthcare systems
🔸 ask questions and make informed decisions
🔸 feel heard, respected, and supported
🔸 have their voices represented in healthcare reform

Every donation helps strengthen fairer, safer, and more patient-centred healthcare in Western Australia.

Donate today 👉 https://f.mtr.cool/dhbuzoobxh

28/05/2026

FREE RESOURCE 📢 Have you ever had to repeat your health story again and again? Your medications. Your appointments. Your support needs. Your medical history.

For many people, keeping track of important health information across different healthcare services can feel exhausting, especially when you are already managing illness, disability, stress, caring responsibilities, ageing, or language barriers.

That is why Health Consumers’ Council WA has developed a new Health Passport.

The Health Passport is a simple, practical tool that helps consumers and carers:
🔸 keep important health information together
🔸 communicate more easily with healthcare providers
🔸 feel more prepared for appointments and hospital visits
🔸 support better continuity of care

Sometimes small tools can make a real difference in helping people feel heard, respected, and understood in healthcare.

Download the FREE Health Passport here 👉 https://f.mtr.cool/fgalzueajo

This work also connects closely with HCCWA’s Diversity Dialogues initiative, which brings together consumers, carers, communities, and healthcare organisations to discuss how we can improve healthcare access and experiences for everyone in WA.

Our next Diversity Dialogues session will focus on improving access to care for older people from migrant and refugee backgrounds.

Learn more and register here 👉 https://f.mtr.cool/erfamqncaa

What is one thing that helps you feel more prepared or supported during healthcare appointments?

Address

434 Lord Street
Perth, WA
6050

Opening Hours

Monday	9am - 4:30pm
Tuesday	9am - 4:30pm
Wednesday	9am - 4:30pm
Thursday	9am - 4:30pm
Friday	9am - 4:30pm

Website

http://www.hconc.org.au/

Alerts

Be the first to know and let us send you an email when Health Consumers' Council WA posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Want your organization to be the top-listed Non Profit Organization in Perth?