Hope Street Youth and Family Services

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Hope Street Youth and Family Services Hope Street supports young people and young families who are experiencing homelessness.

Based in the northern and western growth corridors of Melbourne, we are one of the longest established specialist youth homelessness services in Victoria.

The Federal Government has announced its intention to withdraw funding for Ask Izzy, a free, online directory connecting...
16/10/2026

The Federal Government has announced its intention to withdraw funding for Ask Izzy, a free, online directory connecting people to local services when they need them most, including housing, food, family violence support, mental health services, and legal support.

The platform currently lists over 500,000 services across Australia, including Hope Street Youth and Family Services.

If you use or value Ask Izzy, go to www.helpaskizzy.org.au to add your individual or organisation’s voice to the petition to restore funding.

Hope Street sincerely thank members of the Country Women’s Association, Melton Owls for their recent donation of $500 s...
27/09/2026

Hope Street sincerely thank members of the Country Women’s Association, Melton Owls for their recent donation of $500 supporting vulnerable young people and young families experiencing homelessness in the Melton area.

Hope Street has supported young people in the local area of Melton since 2009, and appreciates the local community support.

This kind contribution will go towards expanding our offerings for young people in Melton, providing additional material support to respond to their immediate needs, emergency accommodation, and training to support employment pathways.

Hope Street Youth and Family Services are excited to relaunch the Hope Street website with a refreshed brand identity, a...
24/09/2026

Hope Street Youth and Family Services are excited to relaunch the Hope Street website with a refreshed brand identity, and improved user experience!

For the first time we have embedded enhanced digital accessibility, enabling more people to access the site in ways that suits their audio, visual and other preferences.

Check out the website, and drop us some feedback through the new short survey feedback button! This feedback will help us to continue to improve the website, strengthening how we connect with young people and our community.

Homepage - Hope Street Youth and Family Services

Be a part of the solution to end youth homelessness. Donate or consider how you can partner with us!

https://hopest.org/get-involved/donations/
https://hopest.org/get-involved/partnerships/

Hope Street sincerely thank the 𝗣𝗿𝗼𝗽𝗲𝗿𝘁𝘆 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻 (𝗣𝗜𝗙), hosted by Pitcher Partners and all organisations tha...
03/09/2026

Hope Street sincerely thank the 𝗣𝗿𝗼𝗽𝗲𝗿𝘁𝘆 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻 (𝗣𝗜𝗙), hosted by Pitcher Partners and all organisations that supported the 𝗧𝗼𝗶𝗹𝗲𝘁𝗿𝗶𝗲𝘀 𝗪𝗿𝗮𝗽 𝗗𝗮𝘆 Wednesday 26 August.

It was inspirational to see 85 commitment volunteers packaging essential self-care donations for vulnerable young people. The 600 toiletry packages will go a long way in demonstrating the goodwill of the wider community in supporting young people and young families on arrival to Hope Street.

“𝘗𝘐𝘍 𝘢𝘯𝘥 𝘰𝘶𝘳 𝘤𝘰𝘳𝘱𝘰𝘳𝘢𝘵𝘦 𝘥𝘰𝘯𝘰𝘳𝘴 𝘳𝘦𝘤𝘰𝘨𝘯𝘪𝘴𝘦 𝘵𝘩𝘦 𝘪𝘮𝘱𝘰𝘳𝘵𝘢𝘯𝘤𝘦 𝘰𝘧 𝘏𝘰𝘱𝘦 𝘚𝘵𝘳𝘦𝘦𝘵 𝘢𝘯𝘥 𝘪𝘵𝘴 𝘤𝘳𝘪𝘴𝘪𝘴 𝘢𝘤𝘤𝘰𝘮𝘮𝘰𝘥𝘢𝘵𝘪𝘰𝘯 𝘴𝘦𝘳𝘷𝘪𝘤𝘦𝘴, 𝘢𝘯𝘥 𝘢𝘳𝘦 𝘤𝘰𝘮𝘮𝘪𝘵𝘵𝘦𝘥 𝘵𝘰 𝘴𝘶𝘱𝘱𝘰𝘳𝘵𝘪𝘯𝘨 𝘱𝘳𝘰𝘨𝘳𝘢𝘮𝘴 𝘵𝘩𝘢𝘵 𝘱𝘰𝘴𝘪𝘵𝘪𝘷𝘦𝘭𝘺 𝘪𝘮𝘱𝘢𝘤𝘵 𝘷𝘶𝘭𝘯𝘦𝘳𝘢𝘣𝘭𝘦 𝘺𝘰𝘶𝘯𝘨 𝘱𝘦𝘰𝘱𝘭𝘦.” Wendy Brakey, Property Industry Foundation

"𝘪𝘵'𝘴 𝘴𝘰 𝘨𝘰𝘰𝘥 𝘵𝘰 𝘥𝘰 𝘴𝘰𝘮𝘦𝘵𝘩𝘪𝘯𝘨 𝘵𝘢𝘯𝘨𝘪𝘣𝘭𝘦, 𝘱𝘶𝘵𝘵𝘪𝘯𝘨 𝘰𝘶𝘳 𝘸𝘰𝘳𝘥𝘴 𝘪𝘯𝘵𝘰 𝘢𝘤𝘵𝘪𝘰𝘯" Nathan McKenzie, Property Council and Wrap Day volunteer

Together we can be part of the solution to youth homelessness!

For Homelessness Week 2026 (3-9 August), Hope Street is amplifying the voices of young people who have lived through hou...
31/07/2026

For Homelessness Week 2026 (3-9 August), Hope Street is amplifying the voices of young people who have lived through housing instability and homelessness.

We recently surveyed our young people aged 16–25 across our programs and their experiences paint a confronting picture of what youth homelessness looks like today.

Here’s what they told us:

* 94% had already experienced homelessness before accessing Hope Street Youth and Family Services

* 81% said housing instability is their biggest concern

* 75% are struggling with cost‑of‑living pressures

* Housing instability impacts education, employment, mental health, and safety

This Homelessness Week, we’re calling attention to the dire reality young people face and the urgent need for affordable housing, early intervention, and community support.

Follow Hope Street to learn more about youth homelessness, and consider what you can do to support young people at risk.

Fostering Community Collaborations at Hope Street! Hope Street’s First Response Youth Refuge and Mobile Outreach Team w...
27/07/2026

Fostering Community Collaborations at Hope Street!

Hope Street’s First Response Youth Refuge and Mobile Outreach Team were pleased to host a recent BBQ in Melton with several of our valued service partners.

Staff from Headspace Melton, Djerriwarrah, Kirrup House, and the Melton City Council Young Communities Team joined us to share program information, exchange resources and strengthen service access for the young people we support.

We are grateful for the ongoing collaboration and commitment of these organisations. Together, we continue building a strong, connected network for young people in Melton!

Hope Street Youth and Family Services was thrilled to share in the celebration of 50 Years of Deadly culture, resilience...
10/07/2026

Hope Street Youth and Family Services was thrilled to share in the celebration of 50 Years of Deadly culture, resilience, and leadership.

Thank you, Margaret Tucker Hostel, for the wonderful NAIDOC Week Breakfast.

It was a warm, meaningful morning honouring 50 Years of Deadly and celebrating First Nations culture, strength and connection. 🖤❤️💛

We’re grateful to the young women, families, community members and supporters who came together to make the day special.

A big thank you also to the allies who knitted scarves, beanies and gloves bringing warmth in First Nations colours for community Elders, mob, young women and guests.

For the third year, Hope Street Youth & Family Services is honored to partner with the Margaret Tucker Hostel with their...
08/07/2026

For the third year, Hope Street Youth & Family Services is honored to partner with the Margaret Tucker Hostel with their signature NAIDOC Week Breakfast. This year is significant as it marks 50 years of Deadly 🖤❤️💛

NAIDOC is a time for First Peoples to celebrate culture, resilience and connection, and Hope Street is grateful for the partnership with the Margaret Tucker Hostel enabling us to support them with this deadly gathering.

Inspired by NAIDOC Breakfasts held in the winter, Hope Street CEO, Donna Bennett initiated a project to engage allies to provide warm, handmade winter items for the young women and their children staying at the Margaret Tucker Hostel, their community and for First Peoples guests attending their NAIDOC celebration.

With support from Reconciliation Victoria, a callout went out to allies who knit, and 17 women stepped forward. Together, they have created 30 hand-knitted 🧵🧶🧤🧣

Hope Street gives thanks to the amazing allies who volunteered their time and skills: Margaret, Kimbra, Georgia, Kate, Anne, Suganthi, Tina, Ellen, Mandy, Mary, Carmel, Erminia, Nola, Mary, Elise, Marisca and Donna.

This project reflects the spirit of NAIDOC Week, celebrating culture, strengthening community, and demonstrating meaningful allyship towards a more Reconciled nation.

Hope Street is proud to walk alongside Margaret Tucker Hostel and their community in honouring First Nations resilience, leadership and connection.

Jenny* was 19 when she came to Hope Street’s First Response Youth Service Refuge in South Morang in September 2025, arri...
15/06/2026

Jenny* was 19 when she came to Hope Street’s First Response Youth Service Refuge in South Morang in September 2025, arriving with a newborn baby. A First Nations young woman, she had spent much of her life in Child Protection and residential care.

Intergenerational trauma had shaped her journey, and pregnancy had brought further instability, yet Jenny was determined to create something different for her child.

Hope Street’s refuge includes an Aboriginal and Torres Strait Islander dedicated family unit, and it was here that Jenny and her baby spent several weeks. Surrounded by community, she began taking the lead in rebuilding her stability, supported by people who recognised both the weight she carried and the strength she held.

Staff observed that while Jenny was deeply committed to her baby, she needed support to build her parenting confidence. Hope Street coordinated a care team who met regularly to ensure Jenny and her baby received holistic, culturally grounded support. The focus was on making Jenny feel safe and comfortable on country and on site, so she could step forward with confidence.

Jenny chose to move into a mother–baby program, where she could strengthen her parenting skills with specialised support and early intervention. From there, long‑term housing was secured through Aboriginal Housing, a foundation she could continue building on for herself and her child.

Jenny arrived during one of the hardest periods of her life. She left with stable housing, stronger parenting support, and a culturally connected network, and most importantly, she left steering her own path forward.

Follow and share to help more young people access this vital support.

To donate to Hope Street, click on the link in the bio

Hope Street welcomes the Victorian Government’s $860 million investment to deliver 7,000 new social housing properties t...
12/06/2026

Hope Street welcomes the Victorian Government’s $860 million investment to deliver 7,000 new social housing properties through the Social Housing Growth Fund. We celebrate Treasurer Jaclyn Symes’ commitment to increasing supply and the crucial 10% allocation locked in for Aboriginal housing providers.

However, we must look at the harsh reality of the 10-year timeline for young people in immediate crisis.

Building 7,000 homes over a decade means on average 700 new homes per year across Victoria. With over 65,000 families and individuals currently on the social housing waitlist, this pace falls drastically short. If a 17-year-old is couch-surfing or sleeping in a car today, a house built in 2031 or 2035 does absolutely nothing to solve their emergency.

When supply is this restricted, the system enters survival triage, prioritizing chronically homeless adults and domestic violence victim-survivors. Because unaccompanied young people (aged 16–24) are often couch-surfing or trapped in hidden, unsafe situations, their homelessness remains invisible. On paper, they look less critical, meaning youth are constantly pushed to the bottom of the list.

To ensure young Victorians aren’t left behind in an endless queue, we are calling on the Government to make two urgent changes before the November election.

First, introduce a Dedicated Youth Quota to lock in a protected percentage of these 7,000 homes purely for unaccompanied young people.

Second, invest in youth‑specific crisis and supported housing so young people have a safe place to sleep tonight while long‑term housing is built over the next decade. This includes expanding youth refuges, youth foyers, and targeted early‑intervention programs that are proven to keep young people safe and connected to education, employment, and community.

👉 Like and share to make youth homelessness visible.

Address

233 Sydney Road
Melbourne, VIC
3056

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+61383119610

Website

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