27/06/2026
There are interesting discussions on a few dog groups about the article Carolyn Webb wrote as an opinion piece in the Age on the difficulty of getting a dog from a shelter. We commend shelters taking more care rehoming their dogs rather than the way they used to just hand on to the first person or kill them. But just the structure they work within and their role as paid employees in kill shelters who no doubt have signed NDAs makes it harder to do this properly.
Who works in the rescue sector? Generally they are compassionate individuals who have decided this will be their cause. Generally they learn as they go or have the sense to begin in another rescue group before they start their own. Most groups will accept other groups' application forms, even if they ask a few further questions. Initally, the rescue individual begins, perhaps, with a belief in the integrity and honesty of those they deal with. They expect people to be understanding, to know they are volunteers. They expect that the staff in pounds, shelters and those surrendering their dogs also want the best for pets. Then they listen to the stories of cruelty, the abuse, the memories they can't shake of obscene cruelty, that other dog or cat they couldn't help, or the one they killed because he was just too far gone to save.
Then they change, they put up barriers and have less direct interactions as more and more emails come, more and more rude emails, more harrassing telephone calls. They ask more questions that may be seen as invasive. Goodness, most want to check out your home to make sure it is safe for that pet. How cheeky! And they wouldn't let you have that dog just because you laughed at the meet and greet when your three year old tugged the dog's ears. So bizarre! The rescue sector see and hear the worst of it. They do what they can as a bandaid around the edges of a problem that the government will not fix.
In the beginning the sector fought to get dogs and cats. Now the problem is they are having just so many offered to them every week. Do any of those rude adopters think what it has taken the rescue group even to get the dog or cat in their care, transported, vetworked, groomed and taught to feel safe? No? They complain about the cost of adoption, not realising that few pets are adopted out at less than the adoption fee, often thousands more already spent. Sadly too many look at a photo and think it is their right to have that pet. How dare they be rejected for a second-class animal and not patted on the back and told how great they are to 'save' a rescue.
Good rescues and their foster carers have an emotional investment in the dog in their care. They will not pass on unless it is the right home. And they learn to ignore the ego-driven complaints and get on with the job.
Will this get any better? No. Only worse. Till the government, as was posted in an article today about charities and their volunteers, stops treating them like sub-contractors, and fixes the animal welfare problems that 175 rescue groups in Victoria alone are working on every day.
When the rescue sector gets funding, when the breeding is controlled, when you need a licence to get a dog or cat and must show what happened to your last pet, when the Act that will declare dogs and cats sentient beings is finally passed, then maybe we will start smiling more. That is, those that have not left or closed down just by total compassion fatigue, and the inability to keep going in a never improving scenario.
Will we trust you more? Probably not when so many individuals lie to us, particularly the ones that disappear when they hear there is actually a property check. But perhaps you will grow up and accept that we are not rejecting you, we are doing the best we can for a pet in our care.