Kindergarten I.T. Program Victoria

Kindergarten I.T. Program Victoria The Victorian Government funds the State Library of Victoria to provide IT support to kindergarten cluster managers and community based kindergartens.

About the Kindergarten IT Program

The Victorian Government funds the State Library of Victoria to provide IT support to kindergarten cluster managers and community based kindergarten services that operate funded kindergarten programs. Through the Kindergarten IT Program, the State Library of Victoria provides the following services to eligible organisations:

ADSL Internet connectivity (or al

ternative where ADSL is not available)
Six email addresses per kindergarten
User support for general computer and Microsoft software enquiries
Repair of computer hardware that was provided by the Department through the Kindergarten IT Project roll-out
Community web hosting options
Coordinated IT Training for eligible services. Phone: 03 8664 7001
Toll Free: 1800 629 835
Email: [email protected]

13/01/2025

Australia Day Closure

Please note that the Kindergarten IT Program helpdesk will be closed on Monday 27th January 2025. IT Support services will resume on Tuesday 28th January 2025 from 9AM.

11/11/2024

Planned Phone Outage – Tuesday November 12th 9am - 11am

Our technicians are performing a changeover of our Kindergarten IT Program phone system between 9am - 11am on Tuesday November 12th.

During this period access to the helpdesk staff via phone using the 8664 7001 / 1800 629 835 numbers may be unavailable.
Call backs will also be available by contacting helpdesk via email at [email protected] or via live chat on the www.kindergarten.vic.gov.au website.

We apologize for any inconvenience this may cause. Thank you for your understanding.

01/11/2024

Melbourne Cup Day closure

Please note that the IT support will be closed on Tuesday 5th November 2024. IT Support service will resume on Wednesday 6th November 2024 from 9AM.

28/10/2024

Planned Outage Notification – Monday October 28th 2024 5pm-6pm

Our technicians are performing scheduled network maintenance on Monday October 28th between 5pm and 6pm. (Up to 1 hour)

During this period access to email and website services maybe unavailable while maintenance is undertaken.
Internet access will still be available during this period.
If you have further questions, please contact the Kindergarten IT Program help desk on 03 8664 7001 or 1800 629 835 or via email at [email protected]

We apologize for any inconvenience this may cause. Thank you for your understanding.

Address

328 Swanston Street
Melbourne, VIC
3000

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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