NDIS Professionals Union - Professionals Australia

18/06/2026

At the final hearing of the Senate inquiry into the NDIS Bill, NDIS Quality and Safeguards Commission Assistant Commissioner Alisa Chambers noted that providers had reported participants being affected by service changes and provider viability issues, but that this had not been reflected in the Commission's complaints data.

That is not particularly surprising.

When a trusted provider closes, withdraws services, reduces supports or decides they can no longer operate because NDIS pricing does not cover the cost of delivering services, participants often do not blame the provider.

They blame the policy settings that made the service unsustainable.

Why would a participant lodge a complaint against a provider for something outside that provider's control?

Many want to report the impact of NDIA pricing decisions, market settings, funding changes and policy decisions.

But where is that information recorded?

The Commission's complaints system is designed to receive complaints about providers.

It is not designed to systematically capture participant reports about harms arising from Agency decisions, pricing settings, market failure, service withdrawal or the cumulative impacts of reform.

So when we are told that provider viability concerns are not showing up in complaints data, we should ask a second question:

Is the system collecting the information that would allow those impacts to be seen?

Because data can only tell us about the things we have chosen to measure.

If participants are angry at the Agency rather than the provider, and there is no mechanism to systematically record those reports, then the absence of complaints does not demonstrate the absence of harm.

It may simply demonstrate the absence of a dataset.

That is one reason the Nobody Worse Off Coalition created the Harm Tracker.

Professionals Australia is a proud member of NWO, supporting the critical work done to protect the NDIS for Disabled people now and into the future. We work alongside Disabled People's Orgs, Disabled individuals, families of Disabled people and all NDIS focused workers who believe that Disabled people have the right to equality in this country.

If participants are losing supports, trusted providers are disappearing, families are entering crisis, and nobody is systematically recording those impacts, then somebody needs to.

If the system cannot see the harm, we will document it ourselves.

17/06/2026

New to Professionals Australia?

Join us at our next new member meeting
Thursday 18th June 4:30pm EST

Come to our New Member Introduction + Campaign Briefing and hear how NDIS professionals are coming together to push for change.
We’ll cover:
• who we are and how we support members
• the key issues facing NDIS professionals right now- share your story
• learn about or our campaign tool to contact decision-makers and take action
• our national campaign for better outcomes
• how you can take action and have your say

It’s also a great chance to meet other NDIS providers, ask questions, and get involved.

Whether you’re new to the sector or a long-time professional — your voice matters.

See you there!

17/06/2026

Let's do it!

Here's where you can find your state's representatives.
https://www.aph.gov.au/Senators_and_Members/Senators

We suggest focusing on the Liberals, Nationals and Independents, as we know the Greens are not going to pass the bill, and Labor senators will stick to the party line.

If you are new to this (I know there are still some people who are starting out):
Keep it brief and to the point
Include a story - something about how the NDIS bill would affect you or people you are working for, or about how cuts have already affected people.
Sum up what you'd like the Senator to do - in this case - we want them to not support the bill.

If you are feeling spicey - you may also want to let the Labor senators know why you'd like them to reconsider the bill. And why it could cost them votes.

And if you are feeling sweet - a thank you to the Greens senators who have been supportive and to others you have seen speak out against the NDIS cuts would probably not go astray.

I wrote a few personal emails to my Qld Senators this morning - and have already received a response from one who has added my concerns on to those of others who have contacted her. They are there, and they are listening.

This might be the last chance to get our voices heard about this. Let's use it.

Community Affairs Legislation Committee Inquiry into Securing the NDIS for Future Generations Bill 2026 will now deliver its final report on Friday 19th June 2026.

This is an extended opportunity to write to senators re the Bill.

15/06/2026

Who is feeling like this skeleton today????? ☠️

NDIS providers have been waiting patiently for the release of the 2026–27 NDIS PAPL so they can prepare for changes due to begin on 1 July.

But with the deadline almost here, we are still waiting.☠☠☠☠

What’s the holdup? Australian Labor Party

☠ Is the government too busy trying to force through an NDIS Bill that thousands of people with disability and providers have already warned will cause harm?

☠ Too busy reading nearly 5,000 submissions calling out the damage these changes could do?

Last year, providers were given just two weeks’ notice to absorb devastating pricing changes — slashed travel rates, reduced hourly rates for allied health services including physiotherapy, music therapy, dietetics and art therapy, and the impossible task of reworking service agreements for every NDIS participant overnight.

☠ How are providers supposed to plan?
☠ How are participants supposed to feel secure?
☠ How is this acceptable?

The disability community deserves transparency, certainty and respect — not last-minute chaos and decisions made without regard for the real-world consequences.

Whatever happens next, the NDIS Providers Union will keep fighting — for providers, for participants, and for a system that is fair, sustainable and accountable.

Visual description: A person wearing a skeleton costume and mask is sitting on a couch looking at their watch, reading a book, playing chess, slumped over dying slowly. With the caption NDIS providers waiting for the price guide to drop.

10/06/2026

Reshare: Our colleagues at OTSi presenting today at the Bill Inquiry.
Day two of this incredibly important Inquiry.
Details to watch below.

OTSi is witness
Wednesday 10th June
10 - 10.30 am

at the Community Affairs Legislation Committee Inquiry into Securing the NDIS for Future Generations Bill 2026

Available on youtube
Link in comments

09/06/2026

Today is day one of the Senate Community Affairs Legislation Committee hearings.

We are proud of some of our members and leaders who are testifying in their capacities as advocates and other groups.

Arrangements for accessibility have been appalling, with no video or captions for people appearing remotely. Specific disability access requests for made for these important accessibility accommodations, but attendees discovered at short notice they had not been provided. This will create significant barriers for some people who are testifying.

Despite this our Disabled community are persevering to testify.

We wish all those testifying on behalf of the Disabled community and in opposition of this rushed and unsafe bill the best.

Solidarity today and always.

Committee Reference: National Disability Insurance Scheme Amendment...

07/06/2026

We agree with our DPAC colleagues and members. No-one should be treated this way.

05/06/2026

Submission to the National Disability Insurance Scheme (NDIS) Amendment (Securing the NDIS for Future Generations) Bill 2026
If you haven't seen it: There were over 4500 submissions! Amazing work for a community that was given 2 weeks.
NDIS Professional Australia leaders made sure we listened carefully, and spoke up for our members, and for the people we work for.
We called for the Bill to not proceed in its current form:
"Professionals Australia therefore urges the Committee to adopt a staged, evidence-informed, and human rights-based approach to reform implementation that prioritises both fiscal sustainability and the long-term wellbeing, safety, and inclusion of people with disability."
Want to see more?
You can check out the full submission on our website (link in comments).
We also provided further feedback this week to the Joint Committee of Public Accounts and Audit (JCPAA)/Senate Inquiry into the Administration of the NDIS via Questions on Notice.
The feedback was around:
-impact of pricing on our services and market sustainability
-transparency and compliance requirements and how they impact on us
-the proposed assessment process for participants and what we'd suggest instead
-review mechanisms - what we see and what we'd suggest
Check it out on our website.
We have more Questions on Notice due mid-June.
If you'd love to have a say - PM us - we are looking for more contributors.
Being part of the union is a way to genuinely be heard.

04/06/2026

We share the concerns raised by Australian Music Therapy Association about the price advice for music therapy and other allied health by IHACPA. When allied health services are underpriced, it harms the people we work, as well as our professions.

This needs to be fixed. Urgently.