Dynamic, high energy professional with outstanding leadership, communication and people skills
• Ability to initiate and lead strategic processes, identify opportunities and empower people to achieve optimum outcomes in a results-orientated environment
• Demonstrated record of leadership and management of project teams, ensuring individual initiative and harmonious teamwork to achieve corporate ob
jectives
• Financial expertise and acumen, facilitating the attainment and expansion of ongoing organisational profitability
OBJECTIVE
Now investigating new and challenging opportunities after 17 years as a managing director of a licenced premises, where broad industry and leadership skills can be utilised in the continued development of a dynamic management career path. Able to contribute by leading a team, guiding individuals to reach their full potential while delivering solid business results in accordance with the company’s vision. PROFESSIONAL PROFILE
• Focus on organisational excellence with results and outcomes driven vision and methodologies, complemented by a commitment to people development with an inclusive leadership and management style.
• Extensive experience leading and managing professional organisations and projects, with a proven ability to facilitate and implement operational and organisational change.
• Demonstrated ability to liaise and negotiate with individuals, groups and professionals from highly divergent languages, cultures, backgrounds and circumstances in order to attain the best possible outcomes for all concerned.
• Capacity to provide visionary and transformative leadership – managing supplier relationships and and leading multidisciplinary teams to strategically develop and deliver innovative, targeted responses, ideas and operational plans.
• Exceptional organisational and time management skills complementing the ability to work under pressure, prioritise competing responsibilities and to deliver within demanding deadlines while maintaining a strong customer focus.
• Proactive with demonstrated initiative, a sharp analytical mind and determination, persistence and ambition, complemented by a level of tenacity that is results and service driven.
• Adherence to all workplace health and safety standards with the development and implementation of regulatory compliance and easy-to-follow operational procedures. KEY COMPETENCIES
Experience with managing supplier relationships
Demonstrates a strong passion to create a regime of excellence in customer service
Strong business acumen
Venue construction, fit-out management, negotiation and design
Strong relationship-building and influencing skills
Sound business planning and implementation skills
Experience in a multi-store network
Proven track record in driving sales and profitability
Financial management skills including the ability to read and analyse key reports and data
PROFESSIONAL ASSETS
• Leadership and team motivation and development • Extensive network of business contacts
• Branding and marketing – strategy development and implementation • Strategic relationship building skills across cultural boundaries
• Exceptional influencing, negotiating and diplomacy skills • Innovative problem solving in dynamic and rapidly evolving environments
• High levels of motivation, focus and determination to achieve goals • Vision, creativity, change management and financial management skills
• Knowledge of and commitment to excellence in corporate governance • Strong commercial aptitude complemented by excellent resources and risk management skills
CAREER ACHIEVEMENTS AND HIGHLIGHTS SUMMARY
• Established ‘Highland Park Tavern’ and ‘Mermaid Beach Tavern’ from the ground up; combined the venues achieve over a 20 million dollars yearly turnover. Involved at every stage, from selection of location, construction project management, coordination of subcontractors, design and fit out implementation, negotiating with council and licencing bodies; through to the management of all operational functions, including:
Strategic Leadership: Created a shared vision for the organisation strengthening the financial status of the business; increasing profitability, growing clientele, substantially increasing the business’s assets, to create a sustainable business model for the future. Financial Management: Led and managed the organisation’s financial systems with monthly collaboration with accountants to set goals and recognise achievements. Project Management / Capital Projects: Planned and managed capital projects to enhance services and attract new business by incorporating 7 bottle shops into the business’s portfolio. Promotion and marketing: Managed and coordinated all marketing, advertising and promotional activities including special events and entertainment promotion and coordination. Staff Management / Development: Communicated a vision and value image for the organisation, as one focused on customer service in both venues and bottle shops. Food and Beverage: Recognising that a successful establishment is measured by the quality of its food and beverage operations, set out to implement high standards for the establishments. Non-core Property and Investments: Responsible for 7 leases on bottle shops. Managed and negotiated lease terms and conditions. Corporate Governance / Compliance: Ensured all statutory and legislative requirements and guidelines were adhered to at all levels of the club operations. Community and Charities: Developed long standing relationships with community leaders and organisations to benefit those in need while enhancing the Taverns’ images and standing in the local community.
• Managed over 80 staff, generating continual year-on-year business growth over the past 15 years, even during the economic downturn, and with fierce competitors establishing themselves in the very competitive liquor industry.
• Improved and maintained high gross profit margins with increasing market competition: a direct result of having a hands-on management approach, meaning any required changes could be identified and implemented very quickly.
• Organisational awards:
Highland Tavern: ‘Best Pub on the Gold Coast’ 2003 and 2010, and runner-up twice, Gold FM Radio Awards
Mermaid Beach Tavern: ‘Best Pub on the Gold Coast’, 2009 and three time runner-up, ‘Best TAB’ in 2003 and ‘Best Entertainment Venue’ in 2004
• Established and maintained outstanding relationships and reputation with suppliers; recognised as one of # # ’s top 3 customers state wide.
• Currently a member of a national board for the Cellarbrations Group, proactively developing and strengthening the Cellarbrations Group brand. ADDITIONAL INFORMATION
Status:
Australian citizen
Computer Skills:
Microsoft Office suite, email, internet and various database systems
Interests:
A semi-professional ski racing boat owner / driver, motor racing and rugby league / team manager
Referees: Available on request
