http://www.phoenixaustralia.org/

Phoenix Australia, 161 Barry Street, Carlton (2026)

03/06/2026

When disasters occur, people need support that is calm, practical and compassionate.

Phoenix Australia’s new Psychological First Aid for Disasters eLearning course has been developed to help people provide safe, appropriate support to those affected by disaster.

The course focuses on practical skills that can be used by people working in a wide range of roles, including community, health, emergency, council, and other recovery contexts.

Learners will explore:

• how disasters can affect individuals and communities
• the key principles of Psychological First Aid
• how to use Prepare, Look, Listen, Link in disaster response and recovery
• how Psychological First Aid principles can also support self-care

The course uses real-world scenarios to help learners think through what good support can look like in difficult situations.

We’re currently offering 25% off online courses for a limited time as part of our EOFY sale.

Learn more, contact us for a quote or enrol: https://phx.org.au/pfad

01/06/2026

Psychological First Aid offers a practical framework for supporting people in the immediate aftermath of a potentially traumatic event, or during periods of ongoing distress. Grounded in five core principles - safety, calm, efficacy, connectedness, and hope - Phoenix Australia’s Psychological First Aid course helps learners build the knowledge and skills needed to respond with confidence, care, and practical support.

From 1 June, Phoenix Australia will launch Psychological First Aid for Disasters, a newly developed course tailored for disaster contexts. Alongside this, we will continue to offer our Psychological First Aid course for a broad range of roles and settings.

This practical 3-hour self-paced online course helps learners to:
• recognise common reactions to potentially traumatic events
• identify the five core principles of Psychological First Aid
• use the Prepare, Look, Listen, Link framework
• provide practical, compassionate support
• consider how Psychological First Aid can support their own wellbeing

Relevant across healthcare, emergency services, education, community services, disaster response, and other roles in which people may need support after traumatic events or during ongoing distress.
Available as self-paced eLearning or facilitated workshops for teams, with options to customise the training for your organisation.

EOFY offer: 25% discount on all Phoenix Australia online courses until 30 June
If you’re in HR, learning and development, or a senior leadership role, now is a good time to invest in training that helps staff respond with confidence, care, and practical support when it matters most.

Learn about the Psychological First Aid course: https://bit.ly/4cWCj6k

Learn about Psychological First Aid for Disasters: https://bit.ly/48vQXQv

27/05/2026

After a critical incident, people don’t always need formal intervention straight away. However, they do need the right kind of support and the right time. If you’re in a peer support or wellbeing role, knowing what to say (and what to avoid) can make a real difference in those early moments.

Responder Assist’s next Community of Practice session, Moments of Impact: Supporting After Critical Events, is designed to help you respond confidently and safely.

Led by Dr Ros Lethbridge and Tim Peck, this session will cover:

- What people typically experience after a critical incident
- What immediate peer support looks like in practice
- Simple ways to apply Psychological First Aid
- When to step back and when to escalate
- Common pitfalls to avoid

Session details:

Title: Moments of Impact: Supporting After Critical Events

Date: 18 June 2026

Time: 10.00 am–11.00 am

Location: Online

Register here: https://phx.org.au/tix-june2026

If you’re based in Victoria and working in peer support or wellbeing across emergency services or know someone who is, feel free to share.

26/05/2026

This National Reconciliation Week (27 May – 3 June), the national theme is a powerful call to action: All In.

At Phoenix Australia, being 'all in' means recognising that true reconciliation is not a passive exercise, nor is it a responsibility that should rest solely on the shoulders of First Nations peoples. It requires wholehearted, everyday action from every single one of us.

Being 'all in' means embedding reconciliation into our everyday professional practice, and we are committed to continuing our learning journey.

Learn more about getting involved: www.reconciliation.org.au

26/05/2026

National Sorry Day is a day to acknowledge the immense strength of Stolen Generations Survivors and reflect on how we can all play a part in the healing process for our people and nation. While this date carries great significance for Aboriginal and Torres Strait Islander peoples, it is commemorated by Australians right across the country.

We recognise that the impact of trauma goes beyond individual experiences, to encompass intergenerational trauma, which continues to impact Aboriginal and Torres Strait Islander families, communities, and people today.

On this National Sorry Day, Phoenix Australia stands alongside the Aboriginal and Torres Strait Islander community. True healing requires us all to listen, learn, and acknowledge the past.

Learn more about the significance of National Sorry Day here: https://phx.org.au/sorry-day

25/05/2026

Vicarious trauma can develop over time through cumulative exposure to the trauma of others, including through the stories people hear, the material they review, or the distress they witness. This makes it an important issue for both staff wellbeing and workplace safety.

Phoenix Australia’s newly revised Vicarious Trauma course has been updated with current Work Health and Safety legislation in mind, including the increased focus on psychosocial hazards associated with exposure to trauma and traumatic content at work.

This practical 2-hour self-paced, online course helps learners to:
• recognise how vicarious trauma can develop over time
• identify signs of vicarious trauma in themselves and others
• recognise Work Health and Safety obligations relating to exposure to trauma and traumatic content at work
• strengthen practical organisational and individual approaches to the reducing risk of developing vicarious trauma

Relevant across healthcare, emergency services, legal and justice, social and community services, education, media, government, and other trauma-exposed settings.

Available as self-paced eLearning or facilitated workshops for teams, with options to customise the training for your organisation.

EOFY offer:
25% discount on all Phoenix Australia online courses until 30 June

If you’re in HR, learning and development, or a senior leadership role, now is a good time to invest in training that supports staff wellbeing and safer work practices.

Learn about the Vicarious Trauma course: https://bit.ly/4t38yXs

20/05/2026

The Phoenix Australia Executive Group slept out for youth homelessness - and you can still show your support! 🌙

Last Thursday, 14 May, members of our Executive Group represented Phoenix Australia at the Melbourne City Mission (MCM) Sleep at the ’G. Alongside more than 860 passionate participants, they braved the night at the MCG to raise vital funds and awareness for youth homelessness services across Victoria.

This is a cause close to our hearts, not only because of the known links between trauma exposure and homelessness but our Board Chair, Paul Wappett, is also the CEO at Melbourne City Mission. Paul has been a dedicated supporter of Phoenix Australia for many years, and we are incredibly proud to return that support by getting behind him and the MCM team for their major fundraising event.

The reality for many in our community remains stark: over 7,600 young people in Victoria face homelessness every single night.

While the sleepout itself is over, the impact doesn't stop here. The fight to end youth homelessness continues, and donations are still open. If you are in a position to contribute, your donation will go directly toward providing essential services and a safer future for vulnerable young people.

A massive thank you to everyone who has already supported the cause. Let’s keep the momentum going!

Support the Phoenix Australia team and donate here: https://phx.org.au/sleepattheg

Pictured at the MCG: Kamalini Kandasamy, Andrea Phelps, Nicole Sadler and Meaghan O'Donnell.

17/05/2026

Trauma-informed care offers a practical framework for shaping environments, policies, and everyday practices to create safer, more supportive services for both service users and staff. Phoenix Australia’s Trauma-Informed Care course helps learners build the knowledge and skills needed to apply this framework across roles, teams, and organisations.

This practical 3-hour self-paced, online course helps learners to:

• recognise what trauma is and how it can affect mental health
• identify the key principles of trauma-informed care
• implement key trauma-informed practices
• apply these principles and practices in their own work setting
• apply trauma-informed principles to worker wellbeing

Relevant across healthcare, mental health services, social services, community organisations, and other settings where supporting trauma recovery is central to care.

Available as self-paced eLearning or facilitated workshops for teams, with options to customise the training for your organisation.

For mental health services, Phoenix Australia has also co-designed and developed Trauma-Informed Leadership in Mental Health Services, a specialised eLearning course for leaders and managers.

EOFY offer:
25% discount on all Phoenix Australia online courses until 30 June

If you’re in HR, learning and development, or a senior leadership role, now is a good time to invest in training that helps build safer, more responsive, and more trauma-informed services.

Learn about the Trauma-Informed Care course:
https://bit.ly/48Xmmvm

Learn about the Trauma-Informed Leadership in Mental Health Services course:
https://bit.ly/3OWDxX0

12/05/2026

If you missed our recent webinar introducing the Veteran and Family – Learning and Innovation Network of Knowledge webinar, you can access the full recording here: https://phx.org.au/3xeSoy3. We also encourage you to share this with others in your networks who might find this beneficial.

To stay up to date with upcoming webinars and events, opportunities to get involved in VF-LINK, and the latest research, you can join our mailing list here: https://phx.org.au/vf-link-mailing-list. We’ll also be adding new resources to the website over the coming months.

11/05/2026

Psychological First Aid offers a practical framework for supporting people in the immediate aftermath of a potentially traumatic event, or during periods of ongoing distress. Grounded in five core principles - safety, calm, efficacy, connectedness, and hope - Phoenix Australia’s Psychological First Aid course helps learners build the knowledge and skills needed to support people immediately after a traumatic event or during ongoing distress.

This practical 3-hour self-paced, online course helps learners to:

• recognise common reactions to potentially traumatic events
• identify the five core principles of Psychological First Aid
• use the Prepare, Look, Listen, Link framework
• provide practical, compassionate support
• consider how Psychological First Aid can support their own wellbeing

Relevant across healthcare, emergency services, education, community services, disaster response, and other roles in which people may need support after traumatic events or during ongoing distress.

Available as self-paced eLearning or facilitated workshops for teams, with options to customise the training for your organisation.

From 1 June, Phoenix Australia will also launch Psychological First Aid for Disasters, a newly developed course tailored specifically for people working in disaster contexts.

EOFY offer:
25% discount on all Phoenix Australia online courses until 30 June

If you’re in HR, learning and development, or a senior leadership role, now is a good time to invest in training that helps staff respond with confidence, care, and practical support when it matters most.

Learn about the Psychological First Aid course: https://bit.ly/4mZOkMQ

Learn about Psychological First Aid for Disasters: https://bit.ly/48vQXQv

Phoenix Australia

03/06/2026

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27/05/2026

26/05/2026

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11/05/2026

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