04/06/2026
๐๐๐๐ฃ๐ผ๐๐ ๐๐ผ ๐ถ๐บ๐ฝ๐น๐ฒ๐บ๐ฒ๐ป๐ ๐๐๐
๐๐ผ๐ป ๐ช๐ถ๐ฑ๐ฒ ๐๐ฒ๐น๐ถ๐๐ฒ๐ฟ๐
Following various attempts to clarify with Australia Post where postal delivery to a property is available in and around Buxton, Australia Post have advised that "๐๐๐๐๐๐ค๐๐๐ ๐๐ ๐๐๐ก๐๐๐๐๐ ๐๐ ๐ ๐๐ ๐ ๐๐๐๐ก, ๐ด๐ข๐ ๐ก๐๐๐๐๐ ๐๐๐ ๐ก ๐ค๐๐๐ ๐๐๐ก๐๐๐๐ข๐๐ ๐ ๐๐๐๐ ๐๐๐๐๐ฃ๐๐๐ฆ ๐ ๐๐๐ฃ๐๐๐ ๐๐๐ ๐๐๐ ๐๐๐๐๐ก๐ ๐๐ ๐ต๐ข๐ฅ๐ก๐๐, ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐ฆ, 20 ๐ฝ๐ข๐๐ฆ 202 ". This advice was received through the office of Member for Indi, Dr Helen Haines MP, following a request from the BPA for help with clarifying where delivery to the property was possible in Buxton. We are grateful to her staff who have been very helpful.
Initially we simply requested that the relevant Delivery Manager make contact to discuss the current delivery area in an attempt to answer questions from BPA members based around historical myths that, to be frank, simply didn't make sense. Those attempts to deal direct with Australia Post and simply obtain a map of the delivery area became frustrated so we sought help from our Federal Member of Parliament
In response to their initial requests to Australia Post on our behalf, Helen's office responded to say "[we] have been informed by our Australia Post liaison that due to legal reasons (privacy namely) they are unable to release specific information on the areas in Buxton where street delivery is available. They have however, agreed to a delivery classification and review of services in Buxton, on behalf of the Progress Association. That seems to be the best way to get the information you are seeking.
[We] have been advised that the Delivery Change Request team has received the review application. They will provide a further update directly to you within the next eight weeks".
In response we then asked Helen's office to address two further issues to Australia Post: ๐ฐ๐ก๐๐ญ ๐ข๐ฆ๐ฉ๐๐๐ญ ๐ฐ๐จ๐ฎ๐ฅ๐ ๐ญ๐ก๐ ๐ฌ๐๐ฅ๐ ๐จ๐ ๐ญ๐ก๐ ๐๐๐ซ๐ฒ๐ฌ๐ฏ๐ข๐ฅ๐ฅ๐ ๐๐๐ ๐ก๐๐ฏ๐ ๐จ๐ง ๐ฉ๐๐ซ๐๐๐ฅ ๐๐๐ฅ๐ข๐ฏ๐๐ซ๐ฒ ๐ข๐ง ๐๐ง๐ ๐๐ซ๐จ๐ฎ๐ง๐ ๐๐ฎ๐ฑ๐ญ๐จ๐ง, and ๐ฐ๐ก๐๐ญ ๐ฐ๐๐ฌ ๐ญ๐ก๐ ๐ฌ๐ญ๐๐ญ๐ฎ๐ฌ ๐จ๐ ๐ซ๐-๐๐ฌ๐ญ๐๐๐ฅ๐ข๐ฌ๐ก๐ข๐ง๐ ๐ ๐๐๐ ๐ข๐ง ๐๐ฎ๐ฑ๐ญ๐จ๐ง. In response, Helen's office advised that "Further to your queries regarding the broader postal services in Buxton and Marysville, Australia Post advises that ๐๐ก ๐๐ ๐๐๐ก๐๐ฃ๐๐๐ฆ ๐๐๐๐๐๐๐ ๐ ๐๐๐ ๐๐๐ ๐๐ข๐ ๐ ๐๐๐๐ ๐ค๐๐กโ ๐๐๐ก๐๐๐๐ ๐ก๐๐ ๐๐๐๐ก๐๐๐ ๐๐๐ ๐๐๐๐๐๐ ๐๐๐๐๐๐ก๐ก๐๐ ๐ก๐ ๐๐๐ ๐ก๐๐๐๐๐ ๐ ๐๐๐ก๐๐๐ ๐๐๐ ๐ก๐๐ ๐๐๐๐ ๐๐๐๐ ๐๐ ๐ต๐ข๐ฅ๐ก๐๐ and ๐๐๐๐๐๐๐ก๐๐๐ฆ, ๐กโ๐ ๐๐๐๐ฆ๐ ๐ฃ๐๐๐๐ ๐ฟ๐๐๐๐๐ ๐๐ ๐๐๐ ๐ก ๐๐๐๐๐๐ โ๐๐ ๐๐๐๐๐๐ก๐๐ฆ ๐โ๐๐๐๐๐ ๐๐ค๐๐๐๐ โ๐๐. ๐โ๐ ๐๐๐๐๐๐ ๐๐๐๐๐๐ ๐๐ ๐๐ ๐ ๐ข๐๐๐๐๐ก๐๐๐ ๐กโ๐ ๐๐๐ค ๐๐๐๐๐๐ก๐๐ ๐กโ๐๐๐ข๐โ ๐กโ๐ ๐ก๐๐๐๐ ๐๐ก๐๐๐ ๐๐๐๐๐๐, ๐๐๐ ๐ผ ๐๐๐ ๐๐๐๐๐๐๐ ๐กโ๐๐๐ ๐ค๐๐๐ ๐๐ ๐๐ ๐๐๐ ๐๐ข๐๐ก๐๐๐ ๐๐ ๐โ๐๐๐๐ ๐ก๐ ๐ ๐๐๐ฃ๐๐๐๐ ๐๐ ๐ ๐๐๐ ๐ข๐๐ก".
In their advice, Helen's office stressed that "it is also important to note that all residents will be notified in the coming weeks and provided with guidance on letterbox installation to support the rollout of this service".
We are yet to hear directly from the relevant Delivery Manager or the Delivery Change Request team but welcome this news that improved postal delivery services are heading our way from mid July. Unfortunately, we are unclear as to the extent of the area involved - it might be just the township but hopefully further afield. Thanks also to those community members who submitted requests to AusPost seeking confirmation as to the delivery status at their properties.
In the meantime, we have been promised that the Post Box will be relocated and reactivated ahead of the actual post-office opening.