AGPAL

AGPAL AGPAL is a not-for-profit organisation committed to delivering dedicated accreditation and educational support services to general practices.

Welcome to the official page for Australian General Practice Accreditation Limited (AGPAL), a not-for-profit organisation committed to improving the quality of general practices to the Australian Community through the provision of general practice accreditation. AGPAL’s page allows general practices to connect with one another while providing a forum for promoting positive storie

s and achievements relating to improvements within the Australian health care environment. AGPAL’s page also acts as a communications platform for members of the Australian community to interact and ask questions regarding accreditation or other health care related news. AGPAL will review all content and remove anything that is inappropriate or offensive, including but not limited to the following:

• Swearing, defamatory, offensive or violent language
• Deliberately disruptive statements meant to hijack comment threads or throw discussions off-track
• Trolling, spamming, and deliberately misleading posting
• Attacks on specific groups or any comments meant to harass, threaten or abuse an individual
• Hateful or discriminatory comments regarding race, ethnicity, religion, gender, disability, sexual orientation or political beliefs
• Links or comments containing sexually explicit content material
• Discussion of illegal activity
• Link baiting or files containing viruses that could damage the operation of other people's computers or mobile devices
• Acknowledgement of intent to stalk an individual or collect private information without disclosure
• Commercial solicitations or promotion of a competitor
• Violations of copyright or intellectual property rights
• Content that relates to confidential or proprietary business information
• Content determined to be inappropriate, in poor taste, or otherwise contrary to the purposes of AGPAL's page. All content on AGPAL’s page is subject to Facebook Terms of Use: https://www.facebook.com/policies/

Good evidence reflects everyday practice.Supporting evidence doesn't need to be complicated. It's about demonstrating th...
24/08/2026

Good evidence reflects everyday practice.

Supporting evidence doesn't need to be complicated. It's about demonstrating the quality systems your practice already uses to support safe, high-quality care.

Policies, team discussions, staff education and quality improvement activities can all help show how your systems are embedded in everyday practice.

Accreditation provides an opportunity to demonstrate the work your team is already doing to support quality improvement and patient care.

Find out more about accreditation
👉 https://bit.ly/4tMUjHO

Training is about confidence, not just certificates.The evidence your practice keeps to demonstrate equipment competency...
20/08/2026

Training is about confidence, not just certificates.

The evidence your practice keeps to demonstrate equipment competency should reflect the complexity and risk associated with the equipment being used.

Depending on the equipment, evidence could include:
📋Competency checklists
📋Training records
📋Demonstrated knowledge and understanding

Taking a proportionate approach helps demonstrate your team's capability and supports the safe use of equipment in everyday practice.

Find more practical accreditation guidance at https://bit.ly/4sq97KV

We’re proud to share that AGPAL’s Surveyor Training Program has achieved ISQua EEA accreditation for 2026–2030.Accredite...
18/08/2026

We’re proud to share that AGPAL’s Surveyor Training Program has achieved ISQua EEA accreditation for 2026–2030.

Accredited by the International Society for Quality in Health Care External Evaluation Association ( ISQua EEA ), the program equips AGPAL Surveyors with the knowledge and practical skills required to conduct accreditation assessments against the requirements of the National General Practice Accreditation Scheme.

For general practices, this provides confidence that your accreditation assessment is conducted by surveyors who understand both accreditation requirements and how they apply within Australian general practice.

This international recognition reinforces our ongoing commitment to maintaining a skilled, knowledgeable and consistent surveyor workforce.

Learn more about AGPAL Surveyor Training: https://bit.ly/4qb3Jvi

Everyone should know who's responsible for vaccine storage.Effective cold chain management relies on clear responsibilit...
18/08/2026

Everyone should know who's responsible for vaccine storage.

Effective cold chain management relies on clear responsibilities and consistent processes.
This includes monitoring refrigerator temperatures daily, assigning a back-up team member, and recording and responding to any temperature excursions.

Keeping roles, procedures and records current helps protect vaccine quality, support patient safety and demonstrate that cold chain management is part of everyday practice.

Learn more about preparing for accreditation: https://bit.ly/4sq97KV

Risk management isn't a document you file away.Your risk register should evolve as your practice evolves. Changes to you...
13/08/2026

Risk management isn't a document you file away.

Your risk register should evolve as your practice evolves. Changes to your team, services or operating environment can introduce new risks or change the way existing risks need to be managed.

Regularly reviewing and updating your risk register helps keep it relevant and supports your practice to identify, review and manage risk as part of everyday operations. Consider reviewing it when staff change, services change or new risks emerge.

Learn more about preparing for accreditation 👉 https://bit.ly/4sq97KV

Patients appreciate knowing their feedback made a difference.Collecting patient feedback is only part of the process. Sh...
11/08/2026

Patients appreciate knowing their feedback made a difference.

Collecting patient feedback is only part of the process. Sharing the improvements you've made helps patients see how their feedback contributes to your practice's ongoing quality improvement.

You might share these changes through waiting room notices, website updates, newsletters or patient information screens.

Keeping a record of these communications can also help demonstrate how your practice listens, learns and acts on patient feedback throughout the accreditation cycle.

When patients can see that their feedback is heard and acted upon, it reinforces the value of having their say.

Patient feedback should lead to action. Collecting feedback helps your practice understand patient experiences and ident...
10/08/2026

Patient feedback should lead to action. Collecting feedback helps your practice understand patient experiences and identify opportunities to improve.

Just as importantly, consider what happens next. Reviewing and discussing the findings, identifying opportunities and documenting the actions your practice takes can demonstrate how patient feedback contributes to continuous quality improvement. Meeting minutes, action plans, reports and examples of changes made can all help tell the story from feedback to action.

Keeping this evidence throughout your accreditation cycle also makes it easier to demonstrate how quality improvement is embedded in everyday practice.

Find more practical accreditation guidance at ➡️ https://bit.ly/4sq97KV

A health summary should tell the patient's story.Every consultation relies on accurate, up-to-date clinical information....
06/08/2026

A health summary should tell the patient's story.

Every consultation relies on accurate, up-to-date clinical information.

Regularly reviewing health summaries helps ensure they reflect each patient's current care, including current medicines, allergies and adverse reactions, and relevant health conditions.

Routine clinical audits and manual review help strengthen the quality of your clinical records, supporting informed clinical decision-making, continuity of care and safer outcomes for patients.

When health summaries accurately reflect the care you provide every day, they also demonstrate the strong clinical governance and quality improvement systems that underpin accreditation.

Current CPR training matters 📄✅Keeping CPR training current helps ensure your team is prepared to respond in an emergenc...
05/08/2026

Current CPR training matters 📄✅

Keeping CPR training current helps ensure your team is prepared to respond in an emergency.
A simple register that tracks completion dates, expiry dates and upcoming refresher training makes it easier to stay ahead of renewals and keep certificates organised and accessible.

These everyday systems support workforce preparedness, strengthen clinical governance and demonstrate your practice's commitment to safe, high-quality patient care.

Why GPs are central to accreditation outcomes.Accreditation is a team effort, and GPs play an important role in demonstr...
04/08/2026

Why GPs are central to accreditation outcomes.

Accreditation is a team effort, and GPs play an important role in demonstrating how clinical governance and quality systems operate in everyday practice.

During an on-site accreditation assessment, Surveyors gain valuable insight into how GPs support clinical decision-making, quality improvement and the systems that underpin safe, high-quality care.

Together with the wider practice team, GPs help demonstrate how quality improvement is embedded into everyday practice.

Address

56 Edmondstone Road
Brisbane, QLD
4006

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+611300362111

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