25/03/2026
🚨 Urgent Appeal – Stranded Passengers at Madinah Airport 🚨
Some of my acquaintances are currently stranded at Madinah Airport after a connected flight to Karachi was suddenly canceled by Etihad Airways.
Among them are families, elderly passengers, and some of them are Hujjaj (pilgrims) who are now stuck at the airport with their luggage, facing serious difficulty and uncertainty.
What’s even more concerning is that there is no proper Etihad Airways office or support desk available in Madinah, leaving passengers completely helpless. Emails are being sent repeatedly, but no response is being given.
Despite multiple attempts: ❗ No clear explanation from the airline
❗ No proper response from customer support
❗ No alternative flights arranged
This situation is extremely concerning and unacceptable.
We strongly urge Etihad Airways to: ✔ Arrange immediate rebooking to Karachi
✔ Provide a clear and immediate response to all affected passengers
We also request Pakistan Embassy Saudi Arabia to take urgent notice and assist.
📢 Raising this publicly in hope of immediate action.
