Mobile Phone Users Association of Zimbabwe(MPUAZ)

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23/02/2026

If they are truly not benefiting from the Off-Peak practice, why can’t they simply remove it… or make it a separate, optional purchase?

NetOne didn’t remove it.
They didn’t make it optional.
They adjusted the time.
That alone tells a story.

See,
Every time you buy 100GB, they hand you 80GB… and divert 20GB into Off-Peak.
When your 80GB runs out or expires, unenge une at least 15GB still sitting in Off-Peak ... untouched, unusable, and as good as gone.
That’s US$15 that you paid… but never consumed.

Meaning: on every 100GB purchase, a user loses US$15 in value.

Now multiply that by just 1,000 users.
That’s US$15,000 evaporating into thin air ... not by accident, but through a structured practice we never signed up for.

Why should the data I bought with my money be regulated, restricted, or reclassified into time zones?

This Off-Peak model is more questionable than justifiable.
More extractive than supportive.
And more strategic than transparent.

Hon Tatenda Mavetera, this cannot remain unchecked.
This practice needs to be revisited, reviewed, and audited with urgency.

Because right now…
too many things simply don’t add up.

If you truly want the Digital Economy and Digitalization vision to materialize, start by fixing the funny practices in the telecoms industry.
Fix connectivity.
Fix reliability.
Fix affordability.
Right now, none of the three is on the table.

A perfect, strategic shot is to bring in a third heavyweight player .... and the most effective, proven option is MTN.

Competition solves what regulations fail to correct.

You need to deal away with this nonsense.

Because at this moment, this entire setup in the telecoms industry is the biggest enemy of the digital economy vision.

A vision can't stand when the foundation itself is compromised.

©The Marketing Maven

30/01/2026

Econet is clearly being the stubborn man in the ring. Very reluctant service provider in a disappointing way.

You receive a letter from the Consumer Council.
You acknowledge it a week later.
Since then .... You go silent.

And coincidentally, your network has become even more terrible and disappointing.

That sequence alone says everything about customer priority.
It speaks volumes about how much you value us as customers.
Or rather .... how little you care.

You’ve been rolling out promotion after promotion, especially in the last quarter of 2025. Flashy bundles and all those funny stuff.
Yet the core product keeps deteriorating.

People don’t want promotions on top of a broken network.
They want a reliable, affordable service .... and they’ll gladly ignore promotions if the basics work.

Infrastructure before incentives.
Performance before posters.

Hon Tatenda Mavetera, through the Ministry of ICT, and Potraz as the regulatory authorities:
this market needs a third serious player.
We need real competition.

Bring in players like MTN.

Econet is exploiting the vacuum .... NetOne is playing catch-up .... Telecel is barely onboard, and monopoly comfort breeds weak service. History proves this every time.

Data is already expensive.
Consumers are already stretched.
And the country is still waiting for decisive regulatory action.

A digital economy cannot be built on apologies, excuses, and endless promotions masking structural failure.

We cannot live a life of complaining for a decade just to get one thing fixed.

Pull up your socks up there. We expect you to have a sense of urgency in doing your work.

Why tichifanha kubatana ma collar kuti muite basa renyu🤷.

©The Marketing Maven

24/04/2025

Samsung has solidified its position as the dominant player in Zimbabwe’s smartphone market, capturing an impressive 40% of the market share. This figure is more than double that of its closest competitor, Huawei, which holds 17%.

The data, analyzed by Techmag and sourced from Statcounter, highlights Samsung’s remarkable lead in the region. The brand’s popularity can be attributed to its diverse range of devices catering to various price points, from the affordable Galaxy A series to the premium S and Z Fold series.

Other notable players in the market include Itel and Apple, each holding 10% of the share, followed by Tecno at 7%. Xiaomi and unknown brands account for 4% each, while Nokia, Infinix, and Oppo trail with smaller shares.

This analysis underscores Samsung’s strong presence and consumer preference in Zimbabwe, offering valuable insights into the competitive landscape of the country’s smartphone market.

Credit source: Techmag

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Harare

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+263773651427

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