15/07/2025
As Combined Gokwe Residents and Rate Payers Association we have petitioned Zimbabwe Electricity Distribution Company’s (ZETDC) over the recent change of payment procedures for purchasing electricity from ZETDC.Under the new provisions, residents must bank cash USD payments then get tokens the following day. As residents, below are our concerns over the new payment provisions;
1. Inconvenience: The procedure is time-consuming and inconvenient, requiring residents to make an additional trip to the bank.
2. Promoting change money vendors: This system inadvertently promotes the activities of change money vendors, which is not in the best interest of our community.
3. Lack of bank accounts: Many residents do not have bank accounts, making it difficult for them to comply with this new procedure.
4. Lack of communication: Residents were not informed of this change in procedure, and it is only being communicated at the counter.
Chitungwiza Residents Trust - Chitrest