UNHCR Zambia - ZAMCO

UNHCR Zambia - ZAMCO This is the official account of Multi-Country Office Zambia. We are UNHCR, the Refugee Agency. The current Representative is Ms. Preeta Law.

We assist and support persons forced to flee and their local communities in Zambia, Malawi and Zimbabwe. We save lives and protect the rights of refugees, asylum-seekers, stateless people and all who are forced to flee. In Zambia, we have offices in Lusaka, Solwezi and Kawambwa. We support the Government to administer three refugee settlements of Meheba, Mayukwayukwa and Mantapala.

05/06/2026
Finding Hope in a New Land: The Journey of Justine SikituIn the quiet corners of Mantapala Refugee Settlement in Zambia,...
05/06/2026

Finding Hope in a New Land: The Journey of Justine Sikitu

In the quiet corners of Mantapala Refugee Settlement in Zambia, stories of resilience emerge, weaving a tapestry of hope and survival. Justine Sikitu's story stands out vividly among them. A mother of three, she fled the Democratic Republic of the Congo, seeking refuge from violence and conflict that turned her life upside down.

The night of April 4, 2024, serves as a haunting memory for Justine. As gunfire echoed through her village of Kasambula in Uvira, chaos descended upon her family. "We thought it was just another evening, but suddenly, it felt like the world was ending," Justine recalls, her voice trembling at the thought of that night when her husband lost his life, caught in the crossfire of a bitter clash between the M23 rebel group and the National Forces of Liberation militia from Burundi.

Despite the incomprehensible tragedy, Justine emerged as a beacon of strength. "I had to protect my children," she asserts, often reflecting on that painful journey to safety. Fleeing her home, the family navigated a dangerous path by boat and motorbike, driven by the hope of finding peace. They reached Zambia through Lambwe Chomba, where every kilometer traveled symbolized a step away from violence.

Upon arriving at Mantapala Refugee Settlement, the family faced yet another challenge: health. The toll of their harrowing journey manifested in sickness when two of her children, Rebecca and Selemani, were diagnosed with malaria, and Justine herself suffered from high blood pressure. Fortunately, the settlement's medical services provided immediate assistance.

Support from donors contributing to the Democratic Republic of the Congo refugee response, including flexible core funding from partners such as the UK Foreign, Commonwealth & Development Office (FCDO), helped enable access to emergency health services and psychosocial first aid for newly arrived refugees like Justine and her children. The support provided families with immediate care, emotional support, and a sense of safety after fleeing violence and loss.

"Arriving in Zambia was such a huge relief," Justine says, tears glistening in her eyes. "I am grateful for the help we received that saved our lives. Even though I lost my husband, I am happy that we are safe here."

Stabilized by the Office of the Commissioner for Refugees, district authorities, UNHCR and humanitarian response partners, along with the community's support, Justine and her children began to rebuild their lives. They were registered as asylum-seekers, later being granted refugee status by the Government of the Republic of Zambia. This status allowed them to integrate into the vibrant, yet challenging, community at Mantapala and access social services. Through the Cash-Based Transfer program by the World Food Program, Justine was able to set aside some funds to start a small fritter-making business. "It's my way of contributing to our household," she explains proudly. "I want my children to see that even in hardship, we can create something from nothing."

Despite her health challenges, which limit her capacity for labour-intensive work like farming, Justine remains unwavering in her determination. She collaborates with her children and neighbours, engaged in small piecework activities to generate income. Her grit and resilience have become a source of inspiration for those around her.

However, amid the newfound peace and stability, shadows loom over Justine's aspirations. like the sudden cuts made to cash-based assistance for refugees. "My only request is that more livelihood support be given to refugees who are trying to make ends meet," she pleads earnestly. "We are working hard as a family and supporting one another."

Justine’s worries reflect a broader concern shared by many in the refugee community. As the world grapples with crises that displace countless individuals, the question of sustaining livelihoods becomes ever more pressing. Justine's desire to ensure a stable future for her children is palpable. It serves as a reminder that while they have escaped physical danger, the road to self-reliance remains fraught with challenges.

In the face of adversity, Justine Sikitu embodies hope. Her story emphasizes the remarkable strength that resides within individuals who endure unimaginable hardship yet continue to dream of a better tomorrow. As she navigates the delicate balance of healing from loss while striving for a brighter future, Justine stands firm in her belief: "Despite the challenges, we continue working hard as a family. We are happy that we now live in peace."

Her journey from conflict to safety is not just a tale of survival; it is a testament to the indomitable spirit of a mother determined to make a life for her children; one fritter at a time.

2026World Refugee Day - 20th JuneWRD Global Theme:  UNTIL EVERYONE IS SAFE. anchored in the core message: "The right to ...
04/06/2026

2026
World Refugee Day - 20th June

WRD Global Theme: UNTIL EVERYONE IS SAFE. anchored in the core message: "The right to seek safety was made for times like these. It is a lifeline and a basic human right that protects all of us.”

Local Theme: Honouring refugees as a symbol of Zambia’s commitment to inclusive development.

Main event venue: Cosmas Michelo Hall, Show Grounds, Lusaka.
Other venues: Meheba Refugee Settlement, Kalumbila, North Western Province, Mayukwayukwa Refugee Settlement, Kaoma, Western Province and Mantapala Settlement in Nchelenge, Luapula Province.

Other commemorative events will be in Malawi and Zimbabwe.

Programme starts from 9 AM.

For more information, and in case you want to participate, call:
+2601138780 or +260979585832

All are welcome!

04/06/2026
🏥🤝 Free Health Outreach Brings Essential Healthcare to Refugees and Host Communities in LusakaToday, the Government of t...
02/06/2026

🏥🤝 Free Health Outreach Brings Essential Healthcare to Refugees and Host Communities in Lusaka

Today, the Government of the Republic of Zambia, UNHCR, the UN Refugee Agency, and the China Medical Team joined forces to provide free health services to refugees, asylum-seekers, and members of the host community at Makeni Transit Centre in Lusaka. 🇿🇲🌍🇨🇳

The outreach, which is a community support activity leading up to the commemoration of World Refugee Day (20 June), offered specialized medical consultations and treatment to more than people who rely on Makeni Health Post for essential healthcare services. Makeni Transit Centre currently hosts approximately 150 refugees and asylum-seekers, while the health post serves more than 30,000 people from the surrounding community and acts as a referral hub for Meheba, Mayukwayukwa, and Mantapala refugee settlements.

💬 “For the refugees and hosting communities here today, access to healthcare is more than a service—it is an affirmation of dignity, rights, and hope. I want to thank you for your resilience and your trust,” said Helen Mebrathu, UNHCR Representative a.i.

👨‍⚕️👩‍⚕️ Led by Dr. Zhang, the China Medical Team deployed a multidisciplinary team of specialists who provided free consultations and treatment, 🩺 helping to ease pressure on an already overstretched health facility.

🎁 The Government of the People’s Republic of China, through its Embassy in Zambia and the China Medical Team, also donated medical supplies and equipment to support continued healthcare delivery at Makeni Transit Centre.

This initiative highlights the power of partnership and international solidarity in ensuring that refugees and host communities alike can access quality healthcare and live healthy, dignified lives.
🌍 🤝 🇨🇳

🌍🚜 On 26 May, Bogdan Stefanescu, Head of Governance Sector, and Njira Mtonga, Programme Manager from the European Union ...
29/05/2026

🌍🚜 On 26 May, Bogdan Stefanescu, Head of Governance Sector, and Njira Mtonga, Programme Manager from the European Union Delegation, visited Meheba Settlement to learn more about the lives and work of refugee farmers in the community. 🤝🌱

During the visit, they engaged with farmers and gained insights into ongoing agricultural activities and efforts to increase food production to meet growing demand along the Lobito Corridor and beyond. 🌾🚛
The visit highlighted the resilience, innovation, and dedication of refugee and host communities in contributing to food security and sustainable development. ✨

🏅🤝 Jeroen Carrin, Head of the Olympic Refuge Foundation, met with Helen Mebrahtu, UNHCR Representative for the Multi-Cou...
26/05/2026

🏅🤝 Jeroen Carrin, Head of the Olympic Refuge Foundation, met with Helen Mebrahtu, UNHCR Representative for the Multi-Country Office covering Malawi, Zambia, and Zimbabwe, to discuss how sport is increasingly being used as a powerful tool for protection and inclusion in forcibly displaced and host communities around the world. 🌍⚽

Their discussion highlighted the growing importance of sport in strengthening protection outcomes, fostering social cohesion, promoting well-being, and creating safe spaces for young people and vulnerable communities. 🧩✨

Sport continues to play a vital role in protection toolkits by empowering individuals, building resilience, and bringing communities together beyond borders and circumstances. 💪🏽🏃🏽‍♀️🏀

Zambia and UNHCR commence Voluntary Repatriation of Congolese Refugees for 2026The Government of Zambia, in collaboratio...
22/05/2026

Zambia and UNHCR commence Voluntary Repatriation of Congolese Refugees for 2026

The Government of Zambia, in collaboration with UNHCR, other United Nations agencies, and partner non-governmental organizations (NGOs), has officially commenced the 2026 voluntary repatriation programme for refugees returning to the Democratic Republic of the Congo.
The programme was launched on 20 May 2026 at Mantapala Settlement, with an initial convoy of 191 individuals from 62 households. The group successfully crossed the border and was received in the DRC’s town of Pweto on 21 May 2026.
An additional three convoys are expected to depart in the coming weeks, each carrying an estimated 190 individuals, as part of the ongoing effort to support safe and dignified returns.
This initiative is implemented under the framework of the tripartite agreement signed in 2006 between UNHCR, the Government of Zambia, and the Government of the DRC. The agreement continues to guide coordinated efforts to provide durable solutions for refugees.
Voluntary repatriation remains a key pathway toward long-term solutions for displaced populations. Since 2021, more than 12,000 Congolese refugees have returned to their country of origin through this programme.

21 May 2026Speech by the UNHCR Representative a.i., Ms. Helen Mebrahtu, at the Missionary Ambassadors for Global Evangel...
21/05/2026

21 May 2026
Speech by the UNHCR Representative a.i., Ms. Helen Mebrahtu, at the Missionary Ambassadors for Global Evangelism Global Summit
Theme: The Role of Faith and Government in Peacebuilding of Nations, Bridging the Gap, and Effective Leadership for Community Transformation
Ladies and gentlemen, esteemed colleagues, and honoured guests,
Thank you for the opportunity to address this important summit. It is both an honour and a privilege to join you in reflecting on the pressing issues surrounding refugees and forced displacement, and particularly the collective role of faith and government in peacebuilding, bridging divides, and fostering community transformation.
Before I begin, allow me to share a moment from my recent visit to Mayukwayukwa Refugee Settlement in Western Province that still stayed with me.
During the visit, one woman was proudly showing us her small vegetable garden—carefully tended, a quiet sign of resilience and hope. As she spoke, my attention was drawn to another woman sitting just outside her modest shelter, gently feeding her baby.
At one point, the baby laughed—a soft, joyful sound that felt almost out of place given everything they had endured. Both of them caught my attention.
I walked over and sat beside her. We spoke briefly, and she shared that she had arrived to Zambia not long ago, having fled conflict in her home country. When I asked her how she was coping, she paused for a moment, then said quietly:
“Here, I can sleep at night without running. For now, that is enough.”
That simple statement has stayed with me. It was not just about relief—it was about the profound human need for safety, for peace, for dignity.
Those simple, but powerful words are a reminder that beyond policies and programmes, beyond statistics and systems, forced displacement is about something profoundly human—and our continuous search/need for safety, dignity, and peace.
Ladies and Gentlemen
Today, we face a sobering global reality. Over 117 million people worldwide have been forcibly displaced by conflict, persecution, and violence. Here in Zambia, more than 115,000 people have sought refuge.
Behind these figures are human lives—families separated, communities disrupted, and futures uncertain. This is not only a humanitarian challenge; it is a shared moral responsibility—to save lives, restore dignity, and support pathways toward peace and lasting solutions.
Responding to displacement requires partnership.
Governments have the primary responsibility to uphold the rights and dignity of displaced people—through policies, protection systems, and access to essential services and livelihoods.
At the same time, faith-based organisations, play a vital role. Rooted in compassion and solidarity, they provide support, advocate for inclusion, and help foster acceptance within hosting/reciving communities.
Together, these complementary roles create a stronger, more effective response.
The experience of displacement is deeply human and reflected across faith traditions.
The story of Jesus and His family fleeing danger, and the journey of the Exodus, remind us that seeking safety is part of the human story. These narratives call us to respond with compassion, dignity, and solidarity.
Ladies and gentlemen
This year marks important milestones—the 75th anniversary of the 1951 Refugee Convention and the 65th anniversary of the 1961 Convention on the Reduction of Statelessness.
These instruments reflect a global commitment to protect those forced to flee. It is essential that governments continue to: Provide access to asylum and legal protection; And support refugees to rebuild their lives with dignity.
Faith leaders have a unique influence in shaping perspectives and promoting social cohesion.
By fostering messages of empathy and shared humanity, they can counter prejudice and build bridges between refugees and host communities. Through practical support—faith institutions help refugees move toward self-reliance while strengthening community bonds.
As churches often serve as first points of support, it is equally important to guide displaced individuals toward formal protection systems.
Encouraging registration with government authorities ensures access to legal status. because Without these legal and formal processes, individuals may face risks such as detention or exclusion from the protection they need.
Faith-based organisations therefore play a dual role—offering immediate compassion while supporting safe and sustainable pathways to protection.
In closing, the responsibility to protect displaced people is shared—and urgent.
The challenges of forced displacement are complex, but they are not insurmountable—particularly when we draw on the strength of partnership and the values that unite us: dignity, humanity, and justice.
Here in Zambia, we have witnessed how solidarity between government, communities of faith, and partners can create space for protection, inclusion, and hope. Zambia’s longstanding tradition of hospitality towards those seeking refuge stands as a powerful example of what compassionate and principled leadership can achieve.
So, let us strengthen collaboration between governments and faith communities. Let us move beyond words to action to uphold the dignity of those forced to flee, to build societies where inclusion, not exclusion, defines us.
let us be guided by the understanding that our actions today will shape not only the lives of those displaced, but the kind of societies we build together.
And let us work together for a future where peace prevails, and displacement is no longer a necessity.
“We cannot help everyone, but everyone can help someone.” — Ronald Reagan
And let us act with that conviction—each in our own sphere of influence—knowing that even the smallest act of compassion can restore hope and transform lives.
Let us choose compassion. Let us choose solidarity. Let us choose peace.
The true measure of our leadership will not be in what we say, but in what we do—together—to ensure that no one is left behind.
Let us rise to that responsibility with resolve, with solidarity, and with purpose. Thank you.

UNHCR Zambia Multi-Country Office joins the Agric Roadmap Consultative Meeting in LusakaThe UNHCR Zambia MCO delivered t...
21/05/2026

UNHCR Zambia Multi-Country Office joins the Agric Roadmap Consultative Meeting in Lusaka
The UNHCR Zambia MCO delivered the opening statement at the Agricultural Roadmap Consultative Stakeholders’ Meeting, convened in partnership with the Zambia Institute for Policy Analysis and Research (ZIPAR). In its remarks, UNHCR welcomed participants and underscored the importance of the Agricultural Roadmap as a strategic framework to advance self-reliance and inclusion of forcibly displaced persons and host communities within national systems in Zambia. The statement highlighted Zambia’s longstanding commitment to hosting refugees and emphasized the potential of refugee-hosting areas as dynamic hubs for economic activity and social cohesion.

UNHCR further noted that, despite this potential, communities continue to face challenges including limited access to agricultural inputs, market linkages, and the impacts of climate change. The organization called for strengthened collaboration among stakeholders to validate the roadmap’s findings, identify priority value chains, and refine an actionable implementation framework. Emphasizing that agriculture can serve as a pathway to resilience, food security, and economic growth, UNHCR urged participants to contribute practical solutions that will enhance livelihoods and create sustainable opportunities for both refugees and host communities.

Address

Plot 5/C, Kabulonga Road, Kabulonga
Lusaka

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 13:30

Telephone

+260979585832

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