09/18/2026
Member Spotlight: Jamie Gong
Meet Jamie Gong, Founder & CEO of Care Hero, one of the women who makes up the IDEAL community.
Jamie didn't start in tech. She went through nursing coursework, got CNA trained, and ran a home care agency herself, managing more than 2,000 caregivers across three states. That's where she saw good caregivers walking away simply because nobody called them back fast enough. She closed the business and rebuilt it around a 24/7 AI interviewer that reaches candidates the moment they apply, including nights and weekends.
"IDEAL is where I find operators and leaders who are honest about what's actually broken in care delivery, not just optimistic about it," Jamie says. "I joined for the peer perspective, and I've stayed for the people."
That's what this community is. Leaders who've done the work, telling each other the truth about it.
Want to learn more about IDEAL and the leaders shaping this community? Visit www.ideal4healthcare.com