05/19/2026
1,000,000 𝐦𝐞𝐬𝐬𝐚𝐠𝐞𝐬. 100,000 𝐫𝐞𝐚𝐥 𝐌𝐄𝐀𝐍𝐈𝐍𝐆𝐅𝐔𝐋 𝐜𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐬. 𝐎𝐧𝐞 𝐛𝐢𝐠 𝐦𝐢𝐥𝐞𝐬𝐭𝐨𝐧𝐞.
Two years ago, we asked a simple question: could a conversational AI earn the trust of people navigating some of their most personal health decisions?
The answer is yes. And today, we have 1 million messages to prove it.
Across our AI companions Self-Cav, Coach Mpilo, and VimbAI, people are not just showing up. They are staying, returning, and going deeper:
👉🏽 100,000 meaningful conversations (defined as 2+ messages from the user, not just a single response)
👉🏽 58% of users meaningfully engaged with their AI companion
👉🏽 Nearly 30% came back for a second conversation or more, returning for follow-up advice, new questions, and ongoing support
👉🏽 Nearly 10% showed interest in PreP, including LEN - connecting to clinicians to discuss and link to services
👉🏽 Nearly 32,000 users engaging in Zulu, their own language, with slang support built in
This is not accidental. Trust like this is designed. It is built through community-led development, rigorous validation, and an uncompromising focus on safety, privacy, and cultural relevance.
These AI companions are creating safe, private entry points into healthcare across Southern Africa. People are making more informed decisions earlier. They are asking about prevention, testing, and treatment in spaces where they feel no judgement. And the word is spreading: nurses and community health workers across districts are requesting access because they are seeing the difference it makes.
1 million messages is a milestone. What it represents is something bigger: a health system beginning to lean in and meet people where they are 🫶🏽
To our partners, funders, and the extraordinary teams on the ground, including the National Department of Health South Africa, Zimbabwe Ministry of Health and Child Care, Shout-It-Now, Population Services International, Wits Health Consortium, Higher Health SA, CHAPS - Centre for HIV/AIDS Prevention Studies, and The Centre for S*xual Health and HIV/AIDS Research Zimbabwe (CeSHHAR Zimbabwe): thank you for trusting us to reimagine how people access care. This does not happen without your commitment to putting people first 🙏🏽
We are just getting started 🙌🏽