09/08/2026
A restaurant near a developing demonstration may have several reasonable options.
Stay open.
Lock one entrance.
Pause dine-in service.
Shift to drive-thru or takeout only.
Send employees home.
Close temporarily.
The difficult part is not identifying the options. It is deciding who has authority to choose one, and what information should trigger that decision.
Those questions should not be answered for the first time during an active event.
In Managing Civil Unrest: Keeping Calm When the Street Gets Loud, RLPSA and TPOP will examine how restaurant organizations can establish decision rights and escalation criteria before conditions begin moving quickly.
We’ll look at the coordination required across Security, LP, Operations, HR, Legal, Communications, and senior leadership, while keeping the needs of the individual restaurant manager in view.
Because when a location calls asking, “What do you want us to do?”, the answer cannot be a conference call that starts 30 minutes later.
October 20, 2026 | 2 PM ET
Register: https://www.rlpsa.com/event-list/ #!event/2026/10/20/rlpsa-tpop-october-webinar