08/17/2026
Client Story: As the hospital doors shut behind her, the anxiety still echoed in her chest. Walking away from the facility, her mind raced through the details of the domestic altercation that had upended her life, leaving her terrified and desperate for a safe place to start over. Looking at the clock, she realized the Emilie Center was about to lock its doors for the day. She made a frantic phone call, her voice trembling as she asked if they could possibly wait for her. "Come on," the voice on the other end assured her. "We'll be here." She arrived just five minutes before closing, breathless and trembling. Two volunteers were waiting; their expressions filled with gentle understanding rather than irritation at the late hour. They didn't rush her. Instead, they walked quietly through the aisles by her side, helping her carefully select essential clothing and fold each item into a rolling suitcase. As they neared the exit, she paused, scanning the room. "Do you happen to have any sunglasses?" she asked softly, hoping to shield her face and find a tiny bit of normalcy. They checked the racks, but unfortunately, none were in stock. Seeing her disappointment, one of the volunteers immediately said, "I think I have a pair in my purse," she said with a warm smile. She went to her purse and handing them over said "You can have these." At the checkout counter, her eyes caught sight of a small display of religious items. She looked up, her voice fragile. "Do you happen to have a rosary?" The volunteers searched the shelves, but there were none left that day. Seeing the quiet longing on the woman's face, the same volunteer didn't hesitate. Reaching up to her own neck, she unclasped the cross she was wearing, stepped forward, and gently placed it around the client's neck. As the suitcase was loaded for walking to a relative’s home, the woman looked down at the cross resting against her shirt and back up at the two people who had given her far more than just clothing. In the darkest moment of her life, kindness had met her right at the door.