Consumer Protection Division

06/01/2026

Join the Consumer Protection Division (CPD) program through the Greater Fayetteville Chamber and show your customers that your business is committed to trust, transparency, and ethical practices.

Participation signals that you value doing business the right way and provides added confidence to the clients you serve. Be recognized as a safe and approved business in our community.

Learn how to join the CPD program today and strengthen your reputation with the consumers who matter most.

https://faycpd.com/

05/25/2026

🇺🇸 This Memorial Day, the Consumer Protection Division honors and remembers the brave men and women who made the ultimate sacrifice while serving our country.

Their courage, selflessness, and dedication to protecting our freedoms will never be forgotten. Today, we pause to reflect, remember, and express our deepest gratitude to those who gave everything for our nation. ❤️🤍💙

As we spend time with family and friends this weekend, let us also take a moment to honor the true meaning of Memorial Day.

From all of us at the Consumer Protection Division, thank you to our fallen heroes and the families who continue to carry their legacy. 🇺🇸✨

05/02/2026

🚨SCAM ALERT🚨

05/02/2026

Today is the day! Best of Fayetteville voting has started. Find a printed ballot in the current issue of Up & Coming Weekly or scan the QR code to vote online. This is your chance to tell us who your favorite venues, people, and places are!

04/24/2026

🚨 SCAM WARNING: Jury Duty Phone Scam Circulating in NC 🚨

🚓 We’re seeing an increase in reports of scammers posing as local law enforcement, claiming you missed jury duty and must act immediately.

📞 These calls can sound VERY real — they may use your name, address, legal language, and even background noise to seem legitimate.

⚠️ Some callers will try to pressure you by saying there’s a “gag order” and instruct you not to contact anyone while they walk you through what to do next.

💳 In many cases, the situation escalates to payment demands — including requests to send money, scan barcodes, or go to stores like Walmart to complete a transaction.

🚫 Know this: Law enforcement will NEVER call you demanding payment, placing you under a gag order, or requiring immediate action over the phone.

⚠️ We’ve also received reports of a separate scam where someone pretends to be a parent accusing you of inappropriate online contact and demanding money to avoid charges.

📱 If you receive a suspicious call, hang up immediately and contact your local sheriff’s office directly:
• Cumberland County: 910-323-1500
• Hoke County: 910-875-5111
• Harnett County: 910-893-9111

🚨 Protect yourself: Never send money or share personal information with unknown callers — no matter how urgent it sounds.

04/21/2026

🚨 Consumer Protection Alert: Active Scams in Fayetteville & Cumberland County (April 2026) 🚨

The Greater Fayetteville Chamber Consumer Protection Division is warning residents and businesses about several scams currently circulating in our area:

• Fake NC DMV Texts – Messages claiming you owe traffic tickets, tolls, or “final notice” fees. These often include harmful links or QR codes. The N.C. DMV will not request payment this way.
• Fake County “Notice of Default” Texts – Similar messages claiming unpaid fines or legal action. These are not legitimate.
• Imposter Event Vendor Scams – Scammers are targeting vendors for local events (including Hoke Fest 2026) using fake emails to collect payments.
• Fake Invoice Scam – Fraudulent invoices are being sent using official-looking Cumberland County letterheads, including a fake “Department of Planning and Inspections.”
• Impersonation Calls – Scammers are spoofing phone numbers to appear as local law enforcement or utility companies.

✅ Protect Yourself:

Always verify before you pay or respond. The Consumer Protection Division urges residents and businesses to ONLY work with VERIFIED contacts and vendors.

When in doubt, contact the organization directly using official, trusted information.

If you believe you’ve been targeted, report it to local authorities.
Stay alert and share this information to help protect our community.

04/16/2026

🚨 Don’t Take the Bait, Fayetteville 🚨

Phishing emails are getting smarter, but so can you.

Red flags to watch for:
❗ Urgent or threatening language
❗ Suspicious links or attachments
❗ Misspelled email addresses
❗ Requests for personal or financial info

If it feels off, it probably is. Don’t click, verify first.

Stay alert. Stay protected.

04/14/2026

⚠️ Utility Shut-Off Scam Alert — Fayetteville, NC ⚠️

Residents and businesses across Fayetteville are being targeted by scammers posing as utility companies, demanding immediate payment to avoid shut-off.

Don’t let urgency fool you.

🚩 Red Flags to Watch For:
• Threats of immediate disconnection
• Requests for payment via gift cards, wire transfers, or payment apps
• Caller ID that looks like a local utility provider
• High-pressure tactics to act fast

✅ How to Protect Yourself:
• Hang up and call your utility provider directly using the number on your bill
• Never give out personal or financial information
• Take a moment, legitimate companies won’t rush you

If you receive a suspicious call in our area, report it and help protect the Fayetteville community.

The Consumer Protection Division of the Greater Fayetteville Chamber is committed to keeping our local businesses and residents informed, aware, and safe.

04/06/2026

Protect Your Accounts with Two-Factor Authentication! 🔐

Passwords alone aren’t enough to keep your accounts safe. Two-factor authentication (2FA) adds an extra layer of security by requiring a second verification step, like a text message code or authentication app, in addition to your password.

Using 2FA helps prevent hackers from accessing your:

Bank and credit accounts 💳
Email 📧
Social media profiles 📱
Business accounts 🏢

It’s quick to set up, easy to use, and makes a huge difference in protecting your personal and professional information.

Stay secure. Turn on 2FA today!

04/06/2026

SCAM ALERT 🚩

FOR IMMEDIATE RELEASE
Cumberland County Sheriff’s Office

SCAM ALERT: Fraudulent Court Enforcement Notices Circulating

The Cumberland County Sheriff’s Office is warning residents of a scam involving fraudulent “Final Notice – Court Enforcement Action” letters being distributed to citizens.

These notices are designed to appear as official court documents and may reference the State of Tennessee and courts in Davidson County, Tennessee. The documents often claim the recipient owes money for traffic violations, tolls, or fines and threaten enforcement action if payment is not made immediately.

The scam instructs recipients to scan a QR code or follow payment instructions to resolve the alleged violation.

These notices are NOT legitimate.

The Cumberland County Sheriff’s Office emphasizes:
• Courts do not demand payment via QR codes
• Official court actions are not initiated through unsolicited notices of this nature
• Law enforcement agencies do not threaten immediate penalties without proper legal process

Citizens are advised to:
• Not scan any QR codes included in suspicious mailings
• Not provide personal or financial information
• Verify any legal claims directly with the appropriate court using official contact information
• Report the incident to local law enforcement

This scam is designed to create urgency and fear in order to obtain money or personal information from victims.