09/04/2024
DID YOU KNOW? (Safety and Security Reporting Edition)
Did you know that TWU Local 556 and Southwest Airlines have partnered to provide several different methods to report concerns to leadership WITHOUT writing up an Irregularity Report?
When presented with an issue that is safety of flight related, you have the option to file an ASAP (Aviation Safety Action Program) Report, SRS (Safety/Security Reporting System), LINK (Listening, Insight, News and Knowledge) and if the issue involves a crew conflict between Inflight and Flight Operations, you can use Professional Standards in cooperation with the ASAP or SRS.
When you file an Irregularity Report, this report goes to leadership for all those involved and is commonly called "a write up". After speaking with leadership in Safety at SWA, both TWU and SWA encourage members to utilize the ASAP or SRS Reporting Systems to make issues known without "writing a crew member up".
When you file an IR, the ability to use Professional Standards evaporates, however filing an ASAP or SRS allows you to resolve crew issues without the write up. Since COVID, relations between the flight deck/cabin and cabin/cabin had become strained. After meeting with Southwest this week, there is a desire to see people move issues of Safety and Security to the Reporting Systems other than an IR.
When you use an ASAP, you will get a response, the information will be de-identified and your report could help direct change in policy and procedure. When you file an SRS report, the directors and report reviewers will send your questions and concerns to any department needed for their feedback. Both SRS and ASAP will give you a feedback and response. While an IR may not.
Safety and both SWA and TWU encourage members to use the IR system to report irregularities, alcohol related incidents, use of emergency equipment, non safety/security related issues. However, if the incident can lead or cause a reduction in Safety or Security, then please utilize the SRS, ASAP or LINK Reporting options on your IEFB or SWALife.
Any questions, concerns or feedback on this, please email [email protected]
In Unity,
-TWU Local 556 Safety Committee