211info

09/01/2026

Our partners at CSN are hosting three Nonprofit Connect events this autumn. These gatherings are a practical way to learn about local resources firsthand and build direct referral connections with other organizations. Plus, good people. 🩵

09/01/2026

Do you qualify for Employment Related Day Care (ERDC), but are having trouble finding available providers? Call 211!

211info has dedicated child care specialists who can help you find quality care options, and offer guidance on Employment Related Day Care (ERDC).

Contact the 211info child care team for help (Mon-Fri, 7am-11pm, Sat-Sun, 8am-8pm)! Call 211, text the keyword “children” or “niños” to 898211, or email [email protected]. You can also search at findchildcareoregon.org.

Learn more about how to find child care through 211 at 211info.org/2024/12/help-finding-child-care.

08/28/2026

UPDATE: 211info hours returning to normal.

As urgent wildfire-related needs slow down, 211info will return to its regular hours of 8 a.m. to 6 p.m. Pacific Time, Monday through Friday. ODHS and 211info will continue to monitor wildfire needs and extend hours again if needed.

The statewide wildfire assistance hotline (1-833-669-0554) will remain open 24/7. You can use this hotline for help with ongoing and long-term needs caused by wildfires and smoke.

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The Oregon Department of Human Services and 211info continue to work together to support people affected by wildfires.

Starting on August 15, 2026, 211info will be available every day, including weekends, from 8 a.m. to 6 p.m. Pacific Time to help with wildfire and clean-air related information and support. We will update this post when these hours change.

The statewide wildfire assistance hotline (1-833-669-0554) will remain open 24/7. You can use this hotline for help with ongoing and long-term needs caused by wildfires and smoke.

Remember: Call 911 only if you have an emergency. For example - if:
- You are in immediate danger;
- You have a medical emergency;
- You need urgent help evacuating.

08/24/2026

Join us in Roseburg on Saturday, Sept 19 for a Disaster Preparedness Fair at the Douglas County Fairgrounds. Hear from emergency planners and disaster preparedness experts, test out the earthquake simulator, and connect with others in your community.

Colin from 211info is attending, so be sure to stop by and learn how to use 211 services to find help before, during, and after disasters and public-wide emergencies.

Thanks to our friends at Douglas County Government Emergency Management and Greater Douglas United Way for coordinating such an important event.

08/24/2026

Behind the scenes, emergency managers work year-round to help communities prepare for, respond to and recover from wildfires, extreme weather like floods, heat waves and ice storms, disease outbreaks, industrial contamination, and water and air quality issues.

211 is Oregon’s designated statewide information line during disasters and public emergencies, and the front door to information and resources before, during and after public emergencies and disasters.

Our 211info emergency management team works closely with statewide, regional and municipal emergency management partners, as well as local community-based organizations, to help communities prepare and maintain accurate, timely and reliable information and resources.

Learn more about how emergency management and disaster response works at 211info, and how we help people find the right resources to prepare, plan and recover: 211info.org/2026/07/heat-smoke-fire/ -response

08/22/2026

Tips to make transitioning back to school after summer easier!

Connect with 211 to find back-to-school resources, programs, and events. Plus, we can also help you find child care, free activities for kids, parenting support, and help you understand how to navigate Employment Related Day Care (ERDC).

Call 211, text your zip to 898211, email [email protected], or search on our website.

Our child care team is available for calls, text, and email Monday through Friday, 7am-11pm, and weekends 8am-8pm.

We’re here to help!

Transitioning back to school after summer is ahead, and these seven simple tips will help make preparing for back to school easy for kids and parents alike.

08/21/2026

Actualizar 8/25/26: El centro de contacto de 211info ha reanudado su horario de atención habitual: de lunes a viernes, de 8:00 AM a 6:00 PM.

Por favor, reserve el 911 únicamente para emergencias que pongan en peligro la vida y llame al 211 para brindar información y apoyo relacionados con los incendios forestales y la calidad del aire.

Llame al 211 para obtener información sobre:

• Evacuaciones y cuándo es seguro regresar a casa
• Refugios por incendios forestales y centros de aire limpio
• Recursos para animales de granja
• Preparación para emergencias

Llame al 911 si está en peligro inmediato, tiene una emergencia médica o necesita ayuda para evacuar.

El Departamento de Servicios Humanos de Oregon y 211info continúan trabajando juntos para apoyar a las personas afectadas por los incendios forestales.

A partir del 15 de agosto del 2026, 211info estará disponible todos los días, incluyendo los fines de semana, de 8 a. m. a 6 p. m., hora del Pacífico, para brindar información y apoyo relacionados con los incendios forestales y la calidad del aire. Actualizaremos esta publicación cuando cambie este horario.

La línea estatal de ayuda para incendios forestales (1-833-669-0554) seguirá disponible las 24 horas del día, los 7 días de la semana. Puede usar esta línea para recibir ayuda con necesidades actuales y a largo plazo causadas por los incendios forestales y el humo.

Recuerde: llame al 911 solamente si tiene una emergencia. Por ejemplo, si:

-Está en peligro inmediato.
-Tiene una emergencia médica.
-Necesita ayuda urgente para evacuar.

08/21/2026

Reminder: we're open this weekend! The 211info contact center remains open for extended hours (7 days a week from 8 AM to 6 PM) to help Oregonians with wildfire and clean air information and resources.

Call 211: For evacuation updates, wildfire and clean air shelter information, livestock resources, reentry and preparedness.

Call 833-669-0554: For help with ongoing and long-term needs caused by wildfire and smoke impacts.

Call 911: If you are in immediate danger, have a medical emergency, or need emergency help evacuating.

UPDATE: 211info hours returning to normal.

As urgent wildfire-related needs slow down, 211info will return to its regular hours of 8 a.m. to 6 p.m. Pacific Time, Monday through Friday. ODHS and 211info will continue to monitor wildfire needs and extend hours again if needed.

The statewide wildfire assistance hotline (1-833-669-0554) will remain open 24/7. You can use this hotline for help with ongoing and long-term needs caused by wildfires and smoke.

---

The Oregon Department of Human Services and 211info continue to work together to support people affected by wildfires.

Starting on August 15, 2026, 211info will be available every day, including weekends, from 8 a.m. to 6 p.m. Pacific Time to help with wildfire and clean-air related information and support. We will update this post when these hours change.

The statewide wildfire assistance hotline (1-833-669-0554) will remain open 24/7. You can use this hotline for help with ongoing and long-term needs caused by wildfires and smoke.

Remember: Call 911 only if you have an emergency. For example - if:
- You are in immediate danger;
- You have a medical emergency;
- You need urgent help evacuating.

08/21/2026

In 2025, we received 14,828 requests for help with food and meals, which is consistently one of the top three needs people contact us about.

We can connect you with food resources in your area, including pantry and meal locations, assistance programs, and help with accessing SNAP.

Need help with food? Call 211, text your zip to 898211, email us at [email protected], visit 211info.org/food, or choose the food icon in our app. We’re here to help!

08/18/2026

Dunk tanks, bounce houses and hot dogs, anyone? How about Fire Department vs. Sheriff’s horse tug-o-war? Lane Fire Authority and Lane County Sheriff's Office know how to do it!🐴

National Night Out (NNO) is a fun time and a great way to connect with your community and local first responders. 211info joined in at multiple NNO events this year: Becky was in Empire, Gabby and our friends from PDX 311 (hi, Kristin!) were in Portland, Linda was in Tillamook, and Colin was in Veneta.

If you missed out this year, be sure to find an event in 2027! To register for a NNO event in 2027 or find one in your area, visit natw.org.

To find resources in your area, call 211, text your zip to 898211, email [email protected], or visit 211info.org. We’re here to help!