19/08/2026
How do healthcare organisations prepare for some of the most difficult situations their staff may face? By learning from one another.
NTUC Health was proud to join healthcare partners from across the sector at a recent sharing session co-organised by Singapore Police Force and Changi General Hospital, where participants exchanged experiences and practical approaches to managing abuse cases involving healthcare workers and patients.
Our Medical Social Work team contributed a case study that highlighted our experiences in supporting staff and navigating complex situations. We are especially proud that our Senior Medical Social Worker, Jacy Then, was recognised with a certificate of appreciation, reflecting the thoughtfulness and professionalism she brought to the discussion. 👏
With around 300 participants from across healthcare institutions, the session was a valuable opportunity to strengthen partnerships, learn from one another, and continue building safer care environments for both staff and patients.