29/10/2024
When interacting with a psychiatric patient who dodges or resists engagement, prioritize their comfort and safety. Consider:
1. Re-establish trust: Respect boundaries, maintain calm demeanor.
2. Empathize: Validate feelings, show understanding.
3. Non-confrontational approach: Avoid sudden movements.
4. Open-ended questions: Encourage sharing.
5. Active listening: Focus on patient's concerns.
6. Collaborative goal-setting: Involve patient in treatment planning.
7. Flexibility: Adapt communication style.
8. Support network: Engage family, caregivers.
9. Professional consultation: Seek guidance.
10. Patient-centered care: Prioritize dignity.
De-escalation techniques:
1. Stay calm, composed.
2. Maintain safe distance.
3. Avoid physical restraint.
4. Speak softly, clearly.
5. Offer choices.
Document interactions:
1. Record patient's behavior.
2. Note concerns, progress.
3. Inform treatment team.
Safety first:
1. Ensure patient, staff safety.
2. Call security (if necessary).
3. Follow facility protocols.
Remember, building trust takes time. Prioritize patient well-being.
Additional resources:
1. National Alliance on Mental Illness (NAMI)
2. American Psychiatric Association (APA)
3. Crisis Intervention Training
4. Mental Health First Aid
Consult mental health professionals for guidance.
