Wānaka Community Resilience Group

Wānaka Community Resilience Group The Wānaka Community Resilience Group was instigated by Emergency Management Otago. We encourage anyone interested to attend a meeting or training session.

Follow for important tips on how to prepare for an emergency or become a member to help support our Emergency Community Hub & town Sector volunteers. The Wānaka Community Resilience Group (WCRG) was instigated by Emergency Management Otago (EMO). EMO is a partnership formed between the local authorities in Otago to enable co-ordination of effort and actions in the event of civil emergencies. The Group was formed as an incorporated society in September 2022 and shortly after was granted charitable status and the normal tax exemptions for charities. The Group’s stated purposes are to help create resilience in the local community to prepare for events of emergency (earthquake, flooding, fire etc), to co-ordinate communication with Emergency Management Otago and supply and circulate local information to assist the community and other emergency services for the safety, protection and wellbeing of the local community in the event of a natural disaster or emergency. The Wānaka Community Resilience Group (WCRG) invites you to join its team of volunteers committed to preparing Wānaka for future emergencies. WCRG plays a vital role in supporting Wānaka’s readiness in the face of natural disasters or other major events, working closely with Emergency Management Otago. The group meets regularly to plan and train for emergencies, and volunteers from all walks of life are welcome—no prior experience required. One of WCRG’s core responsibilities is establishing a Community Emergency Hub. This hub becomes a central space during a crisis, providing access to information. WCRG also coordinates a network of volunteers across 9 residential sectors in Wānaka. These volunteers help check on homes, share updates, and provide important information back to the Hub. The more people who are informed and prepared before an event, the stronger the community response will be. We are keen to hear from anyone willing to help. If you are available to help during a current emergency, please contact us or visit the Community Emergency Hub in person. The Hub location will be at the Presbyterian Church on Tenby St or the Upper Clutha Rugby Club. Together, we can build a safer, more resilient Wānaka.

Well that was another decent shake!A further reminder to get your emergency supplies updated and get your household prep...
02/09/2026

Well that was another decent shake!
A further reminder to get your emergency supplies updated and get your household prepared for an emergency before it strikes.
You and your community will thank you for taking the strain off emergency needs🙏

https://www.qldc.govt.nz/community/emergency-management/be-prepared

Did you feel that one? 🤔

Please see Queenstown Lakes District Council's post below and follow it for further updates.Reminder of advice:•⁠  ⁠If c...
27/08/2026

Please see Queenstown Lakes District Council's post below and follow it for further updates.

Reminder of advice:
•⁠ ⁠If communities are experiencing isolated surface flooding and their house or their neighbourhood is at risk, you can contact Fire & Emergency NZ by calling 111 and asking for fire.
•⁠ ⁠⁠If there is a threat to roadways or blocked drains, call 111 and ask for fire, and inform the council if you can - 03 443 0024
•⁠ Use the Snap, Send, Solve app to report a non-emergency or damage.
•⁠ ⁠⁠We encourage locals to check and clear their drains around their houses, street gutters and stormwater drains.
•⁠ ⁠⁠DO NOT enter any floodwater areas.
•⁠ ⁠⁠Lake Wānaka water level isn’t expected to reach alert level 1.
•⁠ ⁠⁠More advice and links about flooding and heavy rain are available on the Get Ready link below.
https://getready.govt.nz/emergency/floods

And as always, check in on your neighbours if you see something that may affect them too.

Who else had the thought on Saturday night: “What if this was Mt Iron? In summer? At 3am?”First up, huge thanks to FENZ....
24/08/2026

Who else had the thought on Saturday night: “What if this was Mt Iron? In summer? At 3am?”

First up, huge thanks to FENZ. The response time was outstanding, and we can’t thank those volunteers enough for the work through the night to protect our community.

The Wānaka Community Resilience Group wasn’t called in for this response, but our Sector 5 members in Albert Town stayed connected throughout the evening, checking in on each other and sharing what they were seeing. One member shared their experience, and it’s worth passing on.

“Our household only found out about the fire because friends called to check if we were okay. We stepped outside to find the sky glowing red and flames reaching up the hillside towards Aubrey Road. Our home sits beside the hill.

We immediately knocked on our neighbour’s door. Like us, they had their curtains closed to keep the warmth in and hadn’t heard the sirens over a Saturday night movie.

They then knocked on their immediate neighbours’ doors, all of whom also had no idea what was happening outside.

That simple "knock-on effect" became one of the fastest ways people found out.

As strong winds pushed the fire along the hillside at a scary pace, neighbours checked on those closest to the fire and helped where they safely could. People brought garden hoses, buckets and spotlights. Attacking smaller hot spots so the firefighters could focus on the larger ones. When firefighters needed to quickly reposition their large hoses, locals nearby jumped in to help move them."

Throughout the evening, WCRG Sector 5 members kept sharing updates and stayed nearby in case help was needed.

So, what did we observe?

• A grab bag suddenly feels very real when you might actually need it. Deciding what to take is much harder under pressure.
• The "knock-on effect" works. Check on your neighbours and encourage them to keep the chain going.
• Parked vehicles can quickly become obstacles for emergency crews trying to access homes and water main connections.
• If it’s safe to do so, offer help, but always follow the direction of emergency services and don’t get in their way.
• Think about what around your home could easily catch fire, including outdoor cushions and other flammable materials.
• Know where your gas shut-off is and how to use it safely if needed.
• Most importantly, communities show up for each other.
Last night was also a reminder that community resilience starts long before an emergency.

The Wānaka Community Resilience Group is a network of local volunteers helping our neighbourhoods prepare for emergencies. We share preparedness information, build connections within our local sectors and offer group training for emergency roles within our community emergency hubs.

We are human resources, and we need more humans to be involved.

You don’t need to be an emergency responder. If you’re willing to learn, stay connected with your neighbours and help strengthen your community, there’s a role for you.

Check our page to find your local sector, send us a message, or email [email protected].

Because Saturday night showed that sometimes the most important first response starts with something as simple as knocking on a neighbour’s door.

Were you in Albert Town on Saturday night? What did you learn or notice? Share your experience below and let’s keep the conversation going.
A huge thank you to Fire and Emergency New Zealand, Police, and everyone who worked through the night to protect our community. ❤️
For more fire preparedness tips visit: https://www.fireandemergency.nz/home-fire-safety/

Wow Albert Town, that was quite the shock tonight. Thank you to everyone who helped get those flames under control.🫶We w...
22/08/2026

Wow Albert Town, that was quite the shock tonight. Thank you to everyone who helped get those flames under control.🫶
We will share more stories about tonight later on, but in the meantime, please make use of these Grab Bag packing lists. I'm sure we all thought at some point tonight, what do I take with me? Print a list, make a plan with your household. It was horrifying to see how quickly that fire moved, and those affected residents didn't have time to take anything.

Our AGM is coming up on Thursday 13 August, and we wanted to invite anyone interested in learning more about our group t...
10/08/2026

Our AGM is coming up on Thursday 13 August, and we wanted to invite anyone interested in learning more about our group to come along.

Last year our AGM was done in twenty minutes. Necessary business, ticked off, everyone home. This year we want it to be something different. Yes, we'll cover the formal parts — we expect that business to be finalised by 7:30pm — but we want to use the rest of the time we have together for something more valuable: getting people in a room, meeting each other, and figuring out how each of us can play a part in our community's resilience and emergency response.

We've recently been through a strategic review, and we're building on that with a simple structure of working groups, getting together every few months to work as a community on what we want to build next. This has all grown out of what WCRG has already achieved, and the AGM is a good chance to talk through what that looks like.

If you're new to WCRG, if you've been to a meeting once and weren't quite sure how to get involved, or even if you've been part of the group for a while but feel like you've lost momentum, this is for you. There's no catching up required and nothing to feel behind on.

There are a few different ways to be part of WCRG, and it helps to know they're all equally valued. Some people want to train for when an event actually happens, learning how the emergency hub works and stepping into a sector role when it's needed. Others feel drawn to helping build and support the group itself, the work that happens well before anything goes wrong. That's the person who makes sure there's a venue to turn up and train in, who puts together the funding request that buys the radios, who goes out and talks to community groups about what we do and how they can be more resilient, who makes sure our equipment is labelled, maintained, and ready to go, or who simply sends a welcome email to a new volunteer so they know where to start. Both matter just as much as each other, and most people end up doing a bit of both.

And for some people, being part of WCRG looks quieter than any of that. It might simply mean learning how to be resilient in your own home, knowing this group exists, and knowing it will be ready to respond when the time comes. Spreading the word to others counts too. Not everyone has the time or ability to be actively involved, and that is completely okay. If that is where you sit, please do not read this email and think it is not meant for you. It is.

Whatever time you have to give, even if it is only every now and then, it counts. Many hands make light work, and a community that does not rely on just a few people is one that lasts. That is what we are building, and we would love for you to be part of it, however that looks for you.

So please come along. Bring a friend or neighbour if they have ever shown interest. We'd love to meet you, and for you to get to meet some of the other volunteers too.

Date: Thursday 13 August, 7:00–9:00pm
Location: The Faulks Room, Lake Wānaka Centre

If you have any other questions before then, send us a facebook message or email. We would love to hear from you.

Nga mihi,
WCRG Committee

30/07/2026

Do you know how to turn off your home water and gas mains?🤔
An earthquake can turn everyday services into serious dangers.
Knowing how to turn off your gas and water will help you act fast after an earthquake.
Don't wait for the WOAH! Quake safe your place today:
https://www.naturalhazards.govt.nz/be-prepared/quake-safe-your-place/

16/07/2026

A timely reminder after last night's shake up! 🫨

It's also a good time to note what if a larger event happens in the middle of the school holidays? Town is full of visitors who stay in accommodation with no kitchen facilities and no emergency supplies. Your best advantage is to make sure your household is prepared with food and water to get by until help arrives. But we cannot rely on help arriving quickly.

Check out the great resource page link below from Otago Civil Defence and Emergency Management:
* Have an emergency plan in place for your household
* Check out examples of what to have in your emergency supplies. Food is comfort in stressful times!
* Sign up to Otago Gets Ready
* Know your neighbours and who is vulnerable

Keep following our page to receive updates and tips on how to prepare your home in Wānaka.
A huge thank you to all of our volunteer members who have dedicated their time to create a more resilient community.

https://www.otagocdem.govt.nz/get-your-home-ready

Last weekend we hosted our first emergency exercise, setting up a Community Emergency Hub in Wānaka.A huge thank you to ...
29/06/2026

Last weekend we hosted our first emergency exercise, setting up a Community Emergency Hub in Wānaka.

A huge thank you to all of the volunteers who turned up and helped us navigate what a live scenario could look like in the event of a major earthquake in Wānaka.

Our biggest learning? We need more people.

All roles within the Hub quickly learned that we needed more people resources to efficiently run a Hub for the community in times of need.

This won't be the last drill we run. Please send us an email at [email protected] to request to join the next exercise. We will also share on our page once a date has been set.

Thank you to everyone turning up on a very cold morning! It was our most productive learning exercise yet!

The free grab bag contest is back! A great initiative to complete the survey to help Otago Civil Defence and Emergency M...
16/06/2026

The free grab bag contest is back! A great initiative to complete the survey to help Otago Civil Defence and Emergency Management better understand community preparedness. Enter before 29 June to be in the draw to win!

Win a 4 person grab bag! Complete the 2026 Community Resilience Survey before 29 June and go in the draw! https://feedback.askyourteam.com/RzVtiLH

Do you have a supply of drinking water for your household if your taps were to suddenly stop or become unusable? Yes, we...
25/05/2026

Do you have a supply of drinking water for your household if your taps were to suddenly stop or become unusable? Yes, we have large lakes and rivers, but these could very easily become contaminated with silt, runoff or other debris in a natural disaster. Start small: pick up a large water container or bottle at your local grocery store each visit to build your resilience.

What would you do if you had no water for three days or more? How would you wash, cook, clean? What would you drink?

In an emergency water supplies could be affected. If you can, keep at least a three day supply of water. You'll need at least 3 litres of drinking water per person, per day. That's 9 litres per person for the three days.

You should store more if you can, children, nursing mothers and people who are ill will need more, and remember to include drinking water for your pets.

For more information about storing water for an emergency visit getready.govt.nz/storing-water

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Wanaka
9305

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