12/08/2026
“Your staff made a mistake."
You saw the mistake and immediately thought,
“Aiya, give me lah. I do faster.”
Ten minutes later, problem solved.
Quite efficient kan?
Except now you have another problem.
The next time something goes wrong, guess who they are going to call?
You.
This is probably one of the hardest habits to break when you start building a team.
Most founders are used to doing everything themselves. We know how we like things done, where everything is kept and exactly how the final result should look.
So when someone takes two hours to do something we can finish in thirty minutes, every bone in our body wants to take over.
Not because we don't trust them.
We just want things done.
But constantly rescuing the team also means they never get the opportunity to figure things out themselves.
People need room to make mistakes.
To kena a bit. To try again.
Of course, there are limits lah. Please don't let someone accidentally transfer RM50,000 to the wrong bank account for the sake of “learning”.
But for everything else, perhaps our job changes as the business grows.
In the beginning, being useful means doing everything.
Later, being useful might mean teaching others how to do things without you.
That transition can be quite uncomfortable.
Because letting go means accepting that someone else may not do it exactly like you.
And maybe that's okay.
How good are you at letting go?
