Kenya Union of Gig Workers - KUGWO

09/06/2026

Ever ordered food, taken a rideshare, or watched a video online? Then you’ve relied on a platform worker.

Right now, millions of delivery drivers, rideshare drivers, and online workers keep our world moving but behind the apps, many of them are fighting for basic rights.

They often deal with unpredictable pay, sudden account deactivation with no explanation, and zero safety nets like sick leave.

This isn't just a "gig worker" issue. It’s a human issue.

Governments are meeting right now to vote on a global treaty that would guarantee fair pay, safe conditions, and basic rights for platform workers everywhere.

How you can help:
It takes less than a minute to sign this petition and demand that our governments vote YES for fair working conditions.

The vote is happening now. Add your name before the deadline and let's stand up for the people who keep our lives running!
https://actionnetwork.org/petitions/petition-your-government-to-support-platform-workers-in-the-realisation-of-a-convention-on-decent-work-in-the-platform-economy?source=direct_link&

STAND WITH PLATFORM WORKERS Every day, you rely on platform workers. When you order a ride, someone gets you to your destination safely. When you order food, someone delivers it to your doorstep. When you scroll through social media, someone has spent hours reviewing harmful content to make those pl...

05/06/2026

Starting a course is hope but finishing one is gives you evidence.

In the gig economy, evidence is everything. People want to see what you can do, they want to see evidence that you can commit. Evidence that you can grow and evidence that when something matters, you see it through, even when the rent is due, the client is slow, and the Wi-Fi is testing you.

We understand that life can get busy and noisy. But with the Microsoft AI Fluency Course, we want to make a different case, not just for starting, but for finishing every single one of the seven modules.

Here's why each one matters:

You start with AI Basics, and suddenly, you know where it all started. AI now makes sense and has logic. You understand AI capabilities and limits.

Then you move into Generative AI, and if you're a content creator, a marketer, or a freelancer, this module alone could reframe everything about how you work and what you charge for.

Internet Search and Beyond teaches you prompt engineering, the skill of asking better questions to get better outputs, turning you into a master user.

Responsible AI gives you a framework for navigating AI ethically, critically, and confidently. So now you it's not just knowing how to use the tools, but also understanding algorithmic bias and data privacy to stay protected.

Getting Started with Copilot moves you from theory to building with a real tool.

Boost Your Productivity with Copilot delves into time management, job searching, document analysis, and idea generation. Now you can work smarter. Your ideas are more creative, and your systems are more productive.

And the final module, AI for All, reminds you that this technology isn't just for tech companies. It's for you. It was built for the work you do, the constraints you carry, and the future you're trying to build.

Seven modules. Each one earns you an accredited Microsoft badge. Together, they earn you the AI Fluency credential—a signal to clients, platforms, and employers that you didn't just read about AI. You studied it. You completed it. You own it.

Be a finisher. Complete all 7 modules for yourself, your profile, and your income.

Register and start now 👉

https://forms.gle/KArk5rxbyukZnTZQ7

KUGWO has partnered with Microsoft to offer free AI Fluency training to anyone looking to build digital and AI skills. Whether you are employed, freelancing, in business, or just starting out — this program is for you. The course takes about 4 hours to complete at your own pace and earns you a Mic...

03/06/2026

From 1 to 12 June 2026, governments, workers and employers are gathered in Geneva for the 114th International Labour Conference, negotiating a convention that could change the lives of millions of platform workers worldwide.

Kenya Union of Gig Workers - KUGWO, Tech Workers Movement, Data Labelers Association , HomeNet International , Women Commercial Drivers Association of Kenya and African Content Moderators came together in Nairobi to send one message to Geneva, “People powering the world’s technology deserve rights, protections and dignity”

https://youtu.be/oPEySyLS9Sw?si=h-8eTqFdQ_M2mcCm

Platform workers in the gig economy are agitating for better compen...

02/06/2026

When most people hear "artificial intelligence," they picture a chatbot or ChatGPT. It feels like something futuristic or something for Silicon Valley.

Here's the truth: AI has been shaping your daily reality for decades.

Mainstream professionals, such as doctors, are already using it to enhance diagnostics and human creativity.

Gig workers deal with it every day: Uber or Bolt drivers navigate its pricing algorithms, and digital Data Labelers Association perform the invisible "ghost work" required to train global models. Yet, very few truly understand how these systems operate.

Today, KUGWO is launching AI Fluency Month.

Together with Microsoft's Kenya Skilling Initiative, we are launching Phase 2 of our program: "AI Fluency for Kenya’s gig and platform workers" to equip the people who fuel the digital economy across Kenya with real digital power and understanding.

We are kicking things off with Tier 1: The Microsoft AI Fluency Course.

This isn't a complex, theoretical computer science degree. This is a 7-module course that will take you back to 1950, when the first AI conversation took place. It will teach you what AI is and isn't. You'll learn how generative AI is already helping doctors, teachers, and small business owners work smarter. You'll understand the ethics behind the algorithms controlling your income. And you'll finish with Microsoft Copilot as a practical tool you can use immediately.

What to Expect in Tier 1:

7 Practical Modules: Short, engaging lessons designed to separate AI facts from fiction. Each module earns you an accredited Microsoft badge.

Time Required: Just 4 hours of flexible online and offline learning for the full learning path.

Cost: 100% Free, earning you accredited Microsoft badges for your portfolio. The full path earns you a globally recognised AI Fluency credential.

The Ultimate Advantage: Completing the course lands you directly in the KUGWO Digital Worker Registry, a searchable database that connects certified workers directly with partner employers and platforms.

AI literacy is your new safety net. It helps you work faster, optimise your output, and defend your relevance in a crowded digital space. And it is now free.

Don't miss out on this opportunity! Start here 👉

https://forms.gle/f8V3nsZn9os9tNFM9

KUGWO has partnered with Microsoft to offer free AI Fluency training to anyone looking to build digital and AI skills. Whether you are employed, freelancing, in business, or just starting out — this program is for you. The course takes about 4 hours to complete at your own pace and earns you a Mic...

01/06/2026

As Kenya celebrates Madaraka Day, the day we took charge of our own destiny, platform workers across the world are stepping into their own defining moment in Geneva.

The 114th International Labour Conference opens today and with it, the second and final round of negotiations on a Convention and Recommendation on Decent Work in the Platform Economy begins.

Workers have pushed hard to get here. Riders, drivers, couriers, care workers and gig workers everywhere have been demanding binding global standards that platforms can no longer dodge.

Today the negotiations begin. Watch this space. 🔴

Women Commercial Drivers Association of Kenya Digital Boda Driver And Deliveries Association International Labour Organization

30/05/2026

After months of negotiations, Kenya Union of Gig Workers-KUGWO and Ehailers Transport Operators Umbrella Association have signed a cooperation framework and it’s official!

We’ve come together because as a drivers and delivery personnel, your earnings, your safety, and your rights can no longer be left to the platforms alone.



Ministry of Information, Communications & The Digital Economy KE Ministry of labour and Social Protection Ministry of Roads and Transportation Central Organization of Trade Unions of Trade Solidarity Center Friedrich-Ebert-Stiftung Ituc Africa Csi Afrique International Trade Union Confederation International Transport Workers Federation International Labour Organization WIEGO UNI Globall Union United Food and Commercial Workers (UFCW

25/05/2026

Platform workers in Kenya are not recognised by law. This means no minimum wage protection, no sick pay, no maternity leave and none of the basic benefits that are part of the world of work.

They do not even have the right to know why their account has been switched off. This is because when when they signed up to that platform they signed a contract that placed them entirely outside the Employment Act.

While you are worrying about your next trip or your next order, the platforms know exactly what is being debated in Geneva this June. They have lawyers and lobbyists preparing to make sure the rules that come out of this favour their business.

The question is, as a plaform worker, do you know what is going on at the International Labour Organization conference?

That is what Wednesday 27th May is about.

Kenya Union of Gig Workers - KUGWO and Speak Up Afrika want to sit down with you and have an honest conversation about where things stand and where they are going. What rights do you actually have today? What could change after June? What does Kenya need to do to make sure that change reaches you and not just the platforms?

We will be joined Pat Horn, Collective Bargaining Specialist at WIEGO - Women in Informal Employment: Globalizing and Organizing and Founder of StreetNet International, and Jacqueline Wamai Wambui Wamai, Labour Rights Lawyer and Advocate of the High Court of Kenya and Regional Coordinator for Sub-Saharan Africa at the ILAW Network.

Between them they will cover the global process and the Kenyan reality.

Come with your questions and come with your frustrations because this session is built around them.

Join us live at: https://lnkd.in/dq8Rg58b

20/05/2026

End of April, we wrapped up an incredible two day regional meeting in Nairobi with gig workers' unions and associations across Africa.

Faciliated by the International TransportWorkers Federation, Friedrich-Ebert-Stiftung, Ituc Africa Csi Afrique, ITUC and COTU to build a unified African position on platform economy standards.

We're pushing for a convention and recommendation that centers our voices as platform workers. We discussed organizing strategies, mapped power dynamics in platform business models, and launched the African Platform Workers Support Network.

As gig and platform workers, we deserve collective voice, sectoral protections, and real collective bargaining. This is our fight at the International Labor Conference in Geneva

12/05/2026

About two weeks ago we held our first webinar on AI policy and gig workers. Many of you wanted to be there but then we ran into a tech challenge and most of you could not join in. We apologize for that hiccup.

The conversation went on and we are not going to let you miss it.

We had Sher Verick from the International Labour Organization and Linda Bonyo from Lawyers Hub as our speakers.

The backdrop of this webinar was on the fact that Kenya is in a race to regulate AI while leaving out the over 1.2 million platform workers who have trained AI, moderated content and been managed by algorithms for global and local companies.

Watch and share it with someone else.

https://youtu.be/DH-5ecKvfjg?si=cDx2lIZRV7Y1PopG

Artificial intelligence is reshaping how work is organised, managed and rewarded across the world. Yet the workers most affected by these changes are rarely ...

06/05/2026

What does your morning routine look like?

Dorothy Chepkoech, Kenya Union of Gig Workers - KUGWO's National Treasurer opened her email one morning to find her entire Fiverr account deactivated with a "Flagged for fraudelent activities" notice.

Agnes Mwongera of the Transport Workers Union has driven for Uber and Bolt for eleven years. Each time something goes wrong on the road, she handles it by herself because the apps never follow up.

Belinda Komen from Communication Workers Union works with content moderators who clock in every day without the assurance that their jobs will still be there tomorrow.

Millions of platform worker in Kenya and Africa live this reality.

Platforms seem to give opportunities but an opportunities without a safety net become a trap.

Three women from three unions stepped forward to say what that looks like. Watch their story!👇

Friedrich-Ebert-Stiftung Ituc Africa Csi Afrique

Platform wokers in Kenya: Different platforms, one struggle, one demand!