Citizens Advice Jersey

Citizens Advice Jersey We are the Islands leading advice and advocacy service We offer the advice people need for the problems they face.

Our e-mail service is available at [email protected]. Our telephone service on 724942 or freephone 0800 735 0249 from 9am to 5pm every weekday.

Due to staff training, we will be closed to the public today.If you have any enquiries, you can reach us via telephone o...
10/04/2026

Due to staff training, we will be closed to the public today.

If you have any enquiries, you can reach us via telephone or email and we will look to get back to you as soon as we can.

☎️ 01534 724 942
📩[email protected]

Apologies for any inconvenience this may cause.
Thank you for your understanding.

Due to staff training, we will be closed to the public on Friday the 10th of April. If you have any enquiries, you can r...
08/04/2026

Due to staff training, we will be closed to the public on Friday the 10th of April.

If you have any enquiries, you can reach us via telephone or email and we will look to get back to you as soon as we can.

☎️ 01534 724 942
📩[email protected]

Apologies for any inconvenience this may cause.
Thank you for your understanding.

Citizens Advice Jersey has a new Chair of Board - David Wood!With his experience and commitment to supporting our commun...
30/03/2026

Citizens Advice Jersey has a new Chair of Board - David Wood!

With his experience and commitment to supporting our community, we are delighted to announce his appointment and the positive impact he will continue to make, after over 10 years with Citizens Advice Jersey, helping Islanders access the advice and support they need.

To show our support for Neurodiversity Celebration Week, the team came in today all wearing orange!This was to show supp...
20/03/2026

To show our support for Neurodiversity Celebration Week, the team came in today all wearing orange!

This was to show support and participate in "wear orange day" organized by ADHD Jersey, Channel Islands

A quick moment to capture our workplace culture, kindness and small gestures that say a lot about our team.We are extrem...
16/03/2026

A quick moment to capture our workplace culture, kindness and small gestures that say a lot about our team.

We are extremely grateful to work with people who bring their heart to what we do, not just for clients, but each other too.

Last Thursday, the team were given a tour of the States Chamber!During our visit we learnt about the detailed and rich h...
13/03/2026

Last Thursday, the team were given a tour of the States Chamber!

During our visit we learnt about the detailed and rich history of the States Assembly, the role of the Bailiff, and what its like to be a States Member. We had the chance to use the voting buttons and vote on a number of topics.

We would like to extend our thanks to States Assembly - Jersey’s elected parliament alongside Heidi and Jennie for their extensive knowledge and providing such an engaging experience.

At Citizens Advice Jersey, as an independent charity, our priority is making sure we can continually provide vital advic...
06/03/2026

At Citizens Advice Jersey, as an independent charity, our priority is making sure we can continually provide vital advice and support to Islanders when they need it most.

To help us focus our fundraising efforts this year on significant operational costs and direct client services to our Islanders, we are asking individuals and businesses to kindly consider supporting us in a simple yet exceptionally meaningful way — by donating some of the everyday items our Volunteers and Staff use daily in our Charity office.

If you or your organisation would like to help, we would be incredibly grateful for donations from our wish list, including:

• Tea, coffee and sugar (do not under estimate its power!)
• Biscuits (to keep our amazing team going!)
• Paper (lots of paper!)
• Toilet rolls
• Kitchen rolls
• Tissues
• Post-it notes
• Dishwasher tablets
• Disinfectant spray and wipes
• Air freshener

These small, practical items are ones we have identified as being the most utilised and so in order to help us reduce overheads so that more of our funding can go directly towards supporting the people who rely on our service, we are seeking donors.

If you are able to help in any way at all, please feel free to message me directly to arrange a donation.

Thank you for supporting Citizens Advice Jersey and helping us continue to make a difference in our community. 💙

We would like to extend our thanks to Skipton International  for their recent donation. This will go towards our ongoing...
02/03/2026

We would like to extend our thanks to Skipton International for their recent donation. This will go towards our ongoing work for the community and allow us to continue providing our service to all islanders.

💻 Explore our Website: www.citizensadvice.je
📧 Email us at: [email protected]
📞 Call us on: 01534 724942

🌟Connect with us!🌟
• LinkedIn www.linkedin.com/company/101081591
• Facebook www.facebook.com/CitizensAdviceJersey

Kindly note: Whilst we cannot provide advice on our social media channels, you can find information on our website. Alternatively, our dedicated team is ready to assist via email or phone. Please do not hesitate to get in touch with us to speak to an Adviser.

Thank you - Citizens Advice Jersey

📣Important announcement📣We are closed to the public today due to staff training, but we are still contactable via email ...
13/02/2026

📣Important announcement📣

We are closed to the public today due to staff training, but we are still contactable via email and telephone.

☎️ 01534 724 942
📩[email protected]

Apologies for any inconvenience this may cause.
Thank you for your understanding.

📣Important announcement📣We will be closed to the public due to staff training on Friday the 13th, however, we are still ...
11/02/2026

📣Important announcement📣

We will be closed to the public due to staff training on Friday the 13th, however, we are still contactable via email and telephone.

☎️ 01534 724 942
📩[email protected]

Apologies for any inconvenience this may cause.
Thank you for your understanding.

Make Your Financial Expertise Count Where It Matters Most!Are you an accountant or finance professional looking to give ...
23/01/2026

Make Your Financial Expertise Count Where It Matters Most!

Are you an accountant or finance professional looking to give back to your Jersey community? Citizens Advice Jersey is seeking an experienced Treasurer to join our Board of Trustees.

About Us
Every year, we help thousands of Jersey residents navigate challenging situations, from debt and housing issues to employment rights and benefits. Your financial stewardship will directly enable us to continue providing free, confidential, and impartial advice to those who need it most.

The Role
As our Treasurer, you'll provide strategic financial oversight and governance, working alongside fellow trustees to ensure our long-term sustainability. This is a governance role focused on:
Presenting financial reports and insights to the Board (quarterly meetings)
Overseeing budgets, forecasts, and annual accounts
Liaising with our external auditors
Ensuring financial compliance and risk management
Contributing to strategic planning and sustainability

What Makes This Manageable
Day-to-day bookkeeping is handled - our experienced bookkeeper manages all routine transactions
Modern cloud-based accounting system - access financial data anytime
Realistic time commitment - approximately 3-5 hours per month, including quarterly Board meetings

What We're Looking For
Qualified accountant or senior finance professional
Experience in financial management, reporting, and governance
Commitment to our values of independence, integrity, and inclusion
Based in Jersey

Your skills will strengthen a vital Jersey institution, ensuring we can continue supporting vulnerable islanders when they need us most. You'll gain Board-level experience, expand your network, and make a tangible difference in your community.

To apply send your CV and an outline for how you are suited to the role to [email protected]

Address

The Annexe, St Paul's Gate, New Street
St Helier

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

Alerts

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