Customer Experience Professionals Ghana

Customer Experience Professionals Ghana The only Customer Experience Professional Association in Ghana

⏳ Time is running outEvery grain of sand tells a story of dedication and excellence in Customer Experience. On 29 June, ...
15/06/2026

⏳ Time is running out

Every grain of sand tells a story of dedication and excellence in Customer Experience.

On 29 June, CXP Ghana will publish the list of Members in Good Standing in national newspapers, celebrating professionals who lead with credibility and impact.

Only 14 days left to secure your place. Renew your membership today or join the Association to gain recognition, leadership opportunities, and a stronger voice in Ghana’s CX community.

👉 Visit cxpghana.com/membership to renew or register.

✨ Throwback to the champions of CX Excellence!The Ghana CXX Awards have always been about recognising individuals who ra...
11/06/2026

✨ Throwback to the champions of CX Excellence!

The Ghana CXX Awards have always been about recognising individuals who raise the bar for customer experience across Ghana. From visionary leaders to rising stars, past winners remind us that excellence is possible in every sector.

As nominations for the 2026 Ghana CXX Awards are now open, let’s celebrate their legacy and inspire the next generation of CX trailblazers.

CX Lifetime Achievement Award
Rt. Rev. Mrs. Patricia Sappor, Immediate Past President, Chartered Institute of Bankers, Ghana

CX Rising Star of the Year
Makafui Afi Asante Amponsah, Absa Bank Ghana

Contact Center Leader of the Year
Karen Malm, Ecobank Ghana

CX Practitioner of the Year (Banking)
Comfort Armoo, Fidelity Bank Ghana

CX Practitioner of the Year (Hospitality)
Darius Mikaelson Koranteng Oteng-Kumi, Kozo Hospitality

CX Practitioner of the Year (Insurance)
Kelvin Atiapah, Coronation Insurance

CX Practitioner of the Year (Public Sector)
Patience Amoabeng, DVLA

CX Practitioner of the Year (Telecom)
Magnita Oparebea Kokofu, Telecel Ghana

📅 Nominations close: 31 August 2026

🌐 Submit your nomination at www.cxpghana.com/awards

09/06/2026

🏆 The 2026 Ghana Customer Experience Excellence (CXX) Awards are officially OPEN!

In partnership with KPMG Ghana, CXP Ghana is proud to celebrate the individuals and organisations driving customer experience excellence across Ghana.

✨ Award Categories:

🏆 CX Lifetime Achievement Award – Honouring a distinguished professional with 15+ years of outstanding contribution to advancing CX in Ghana.
🏆 CX Rising Star of the Year – Recognising a young professional (under 3 years in CX) making significant strides in innovation and service delivery.
🏆 CX Practitioner of the Year – Celebrating a mid-to-senior CX professional who has demonstrated leadership, innovation, and measurable results.
🏆 Contact Center Leader of the Year – Honouring a mid-to-senior Contact Center professional delivering exceptional customer experience leadership and impact.

📅 Nominations Open: 8 June 2026
📅 Nominations Close: 31 August 2026

Submit your nominations today at www.cxpghana.com

Let’s spotlight the leaders shaping the future of customer experience in Ghana.

📖 Every name tells a story.On 29th June, CXP Ghana will publish the list of Members in Good Standing in national newspap...
08/06/2026

📖 Every name tells a story.

On 29th June, CXP Ghana will publish the list of Members in Good Standing in national newspapers; a proud moment that shines a spotlight on professionals who lead with credibility and excellence in Customer Experience.

⏳ 21 days left to secure your place. Being in Good Standing means more than recognition; it positions you for leadership, advisory roles, and influence across Ghana’s business and service landscape.

Renew your membership today, or join the Association to be part of this national milestone. Your commitment to CX deserves to be seen, celebrated, and remembered.

👉 Visit cxpghana.com to renew or register.

The CX Pro Masterclass is where professionals become leaders; 4 Saturdays of immersive learning, expert insights, and re...
05/06/2026

The CX Pro Masterclass is where professionals become leaders; 4 Saturdays of immersive learning, expert insights, and real‑world strategies that turn knowledge into mastery.

✨ What’s included:
Breakfast & lunch buffet 🍽️
Resource materials 📘
Certification 🎓
Flexible payment plans available 💳

Starts August 1st

👉 Register now at CXPGHANA.COM/training

🌟 Welcome to June! A fresh month, a fresh chance to shine in CX.⏳ Countdown to June 29; just 28 days left until we publ...
01/06/2026

🌟 Welcome to June!
A fresh month, a fresh chance to shine in CX.

⏳ Countdown to June 29; just 28 days left until we publish the official list of Members in Good Standing in national newspapers.

Renew your membership today to secure your place in this landmark recognition. Not yet a member? Join now and be part of Ghana’s CX leadership story.

👉 Visit cxpghana.com/membership to renew or register.

🚀 Ready to move from good to great in Customer Experience (CX)?The CX Pro Masterclass is not just training; it’s a trans...
29/05/2026

🚀 Ready to move from good to great in Customer Experience (CX)?

The CX Pro Masterclass is not just training; it’s a transformation.

Over 4 Saturdays starting August 1st, you’ll gain advanced strategies, hands‑on insights from expert resource persons, and the confidence to lead CX at the highest level.✨

What you’ll enjoy:
Breakfast & lunch buffet each day
Resource materials to guide your growth
Certification to showcase your achievement

👉 Secure your seat now at cxpghana.com

🌙✨ Eid Al-Adha Mubarak ✨🌙 As we mark this season of sacrifice and gratitude, may we be inspired to bring the same spiri...
27/05/2026

🌙✨ Eid Al-Adha Mubarak ✨🌙

As we mark this season of sacrifice and gratitude, may we be inspired to bring the same spirit of care and generosity into our customer experiences. True connection begins when we give back with sincerity and love.

From all of us at CXP Ghana, we wish you joy, peace, and meaningful celebrations with your loved ones.

It’s easier to love a brand when the brand loves you back.” - Seth Godin 💡 This wisdom reminds us that customer experien...
25/05/2026

It’s easier to love a brand when the brand loves you back.” - Seth Godin 💡

This wisdom reminds us that customer experience is built on care and reciprocity. When we design interactions that show genuine love for our customers, we don’t just earn loyalty; we inspire it.

Let’s challenge ourselves to create experiences that give back, because true CX begins with love 💙💙💙💙

It’s easier to love a brand when the brand loves you back.” - Seth Godin 💡 This wisdom reminds us that customer experie...
25/05/2026

It’s easier to love a brand when the brand loves you back.” - Seth Godin 💡

This wisdom reminds us that customer experience is built on care and reciprocity. When we design interactions that show genuine love for our customers, we don’t just earn loyalty; we inspire it.

Let’s challenge ourselves to create experiences that give back, because true CX begins with love 💙💙💙💙

Address

P. O. Box GP 2676
Accra

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 20:00

Telephone

+233552760129

Website

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