Infected Blood Compensation Authority

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Infected Blood Compensation Authority The Infected Blood Compensation Authority (IBCA) has been set up as an independent body to pay compensation due under the Infected Blood Compensation Scheme.

Join us at our next community drop-in event in Cambridge.The session offers a chance to meet IBCA staff face-to-face and...
16/10/2026

Join us at our next community drop-in event in Cambridge.

The session offers a chance to meet IBCA staff face-to-face and ask questions about the claims process, evidence you may need, or to simply meet the team.

🗓️ Thursday 12 November 2026, with arrival times available between 12:30 and 14:30.

📍 City centre location (the full address will be sent to you two weeks before the event to protect your privacy).

Register for this event: https://www.smartsurvey.co.uk/t/Cambridge-drop-in/?utm_campaign=drop-in-events&utm_medium=organic-social&utm_source=facebook

Read our latest community update to find out more about:🟢 How we're progressing through different groups🟢 What the updat...
08/10/2026

Read our latest community update to find out more about:

🟢 How we're progressing through different groups
🟢 What the updated regulations mean for you
🟢 How to sign up for a community drop-in

There’s also answers to some of your questions and information about our business plan.

Find out more here: https://www.gov.uk/government/publications/ibca-community-update-8-october-2026

08/10/2026

Today we've published our latest compensation and registration figures. These are accurate as of 30 September.

These show that since our last publication on 27 August, a further 830 people have been asked to start their claim.This includes:

- 493 people acting on behalf of a deceased infected person
- 127 living infected people who have never been compensated
- 207 affected people

We have now asked every living infected person registered with us to start their claim. If you think you have a living infected registration with us but haven't heard from us, please get in touch to let us know.

We've started over half of all known deceased infected claims. We will ask all deceased infected claims to start by the end of March 2027.

You can view our latest figures here: https://ow.ly/iNWn50ZVKqf

Find all of our contact information here: https://ow.ly/VKGN50ZVKqg

05/10/2026

Our compensation calculator is currently unavailable. We're working to fix this as quickly as possible and will update you as soon as it's back online.

We're sorry for the inconvenience.

UPDATE: Our compensation calculator is back up and running. Thank you for your patience while we resolved this.

From today, the fourth regulations are now built into the claims service. This means:🟢 if you're starting a new claim fr...
01/10/2026

From today, the fourth regulations are now built into the claims service. This means:

🟢 if you're starting a new claim from today, we'll apply the amended rules to your claim automatically when you’re brought into the service
🟢 if you have an active claim in the service, your claim manager will work with you to apply the amended rules to your ongoing claim
🟢 if you have received a compensation payment before 1 October 2026, we'll check your claim against the information we currently hold and let you know next steps as soon as possible

You do not need to do anything right now. We'll contact you directly and let you know the next steps for your claim.

In the meantime, you can find out more information in our news story.

https://ibca.org.uk/news/fourth-regulations-are-built-into-the-service-from-today/?utm_campaign=4-REG&utm_medium=organic-social&utm_source=facebook

We’ve also updated our compensation calculator and website guidance.

If you have questions about how these changes impact your claim, your claim manager can help. You can also contact us using your preferred method: https://ibca.org.uk/contact.

Join us at our next community drop-in event in Brighton.The session offers a chance to meet IBCA staff face-to-face and ...
23/09/2026

Join us at our next community drop-in event in Brighton.

The session offers a chance to meet IBCA staff face-to-face and ask questions about the claims process, evidence you may need, or to simply meet the team.

🗓️ Thursday 15 October 2026, with arrival times available between 12:30 and 14:30.

📍 City centre location (the full address will be sent to you two weeks before the event to protect your privacy).

Sign up to attend: https://www.smartsurvey.co.uk/t/Brighton-drop-in/?utm_campaign=drop-in-events&utm_medium=organic-social&utm_source=facebook

The four Infected Blood Support Schemes (IBSS) in England, Scotland, Wales and Northern Ireland will close in early 2027...
21/09/2026

The four Infected Blood Support Schemes (IBSS) in England, Scotland, Wales and Northern Ireland will close in early 2027. IBCA will then take over making these payments.

If you're currently registered with a support scheme, your scheme will keep managing your payments as normal until the change happens, with no interruption to your support. You don't need to do anything right now, and we will contact you directly with more information about anything you might need to do.

We've launched a webpage where we'll share the latest updates on this, and we'll continue to highlight information about this in our community updates.

Find out more: https://ibca.org.uk/ibss-transition-to-ibca?utm_campaign=IBSS&utm_medium=organic-social&utm_source=facebook

Our phone lines will be closed on the Summer Bank Holiday (Monday 31 August).Our lines are open as usual 9am to 4pm on a...
28/08/2026

Our phone lines will be closed on the Summer Bank Holiday (Monday 31 August).

Our lines are open as usual 9am to 4pm on all other days (excluding weekends).

You can find all of our contact details on our website: ibca.org.uk/contact

We're changing how often we share our compensation and registration figures, following community feedback. We’ve heard f...
27/08/2026

We're changing how often we share our compensation and registration figures, following community feedback.

We’ve heard from community groups and our Community Advisory Panel that sharing figures every two weeks can make it harder to see a clear picture.

So we'll now share our latest figures once a month, instead of every two weeks. We hope this will give you a clearer, steadier view of how compensation claims are progressing.

Our final fortnightly report was published today: https://ibca.org.uk/statistics/registration-and-compensation-progress-update-27-august-2026/?utm_campaign=lastest_figures&utm_medium=organic-social&utm_source=facebook

Our first monthly report will follow on Thursday 8 October.

We'll keep listening and looking at how we share figures and how they're presented, including ways to share more detail in future.

Address

Newcastle Upon Tyne

Opening Hours

Monday 9am - 4pm
Tuesday 9am - 4pm
Wednesday 9am - 4pm
Thursday 9am - 4pm
Friday 9am - 4pm

Telephone

+441417262397

Website

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