01/10/2026
From today, 1 October, changes to prisoner release arrangements begin under the new Progression Model.
We know that hearing that someone who has harmed you may be released earlier than expected can feel deeply unsettling and frightening. You do not have to manage that uncertainty alone.
A new, free Victim Support Offender Release Helpline is available for anyone seeking information, reassurance or support in relation to an offender’s release under the Progression Model.
📞 0808 168 9280
Monday to Friday, 9am–5pm, excluding bank holidays
The helpline can provide emotional support and practical advice and help you understand what support may be available. It cannot provide individual release dates or specific case information; eligible victims will receive these through their Victim Liaison Officer or the appropriate official route.
More information is available here:
https://www.gov.uk/government/publications/a-guide-for-victims-about-the-changes-to-prison-release-arrangements/progression-model-changes-to-prison-release-arrangements
If you are in immediate danger, always call 999.