YachtCrewHelp is a free, confidential, multilingual helpline, available 24 hours a day, 365 days a year, and providing emotional, practical and wellbeing support to yacht crew and their families of any nationality YachtCrewHelp is a free, confidential, multilingual helpline operated by ISWAN for yacht crew and their families. We provide emotional, wellbeing and practical support to yacht crew and their families of any nationality. Every conversation you have with us will be with a real human being. When you contact us, you will always speak to a trained helpline officer, not artificial intelligence (AI) or a chatbot. Notes for users:
Please do not include any personal information if you comment on any of our posts – contact us via private message if you require assistance from the helpline. We welcome open, respectful discussion across our platforms and encourage diverse perspectives that contribute constructively to our work. To protect our community and uphold shared standards, we will moderate or remove comments that are abusive, discriminatory, misleading, spam-like, or deliberately disruptive (including bad-faith or provocative content). Moderation is not about silencing opinions - it’s about maintaining a safe, supportive space for meaningful engagement aligned with our values. If you have a complaint about the service that you have received from our team or if you have been affected by any of the content on our channel, please visit our website for information about our complaints procedure: www.iswan.org.uk/complaints-procedure. Please beware of suspicious accounts which claim to be YachtCrewHelp. We are not a recruitment agency and do not offer employment or recruitment services, and we will never ask you for any money. All our official account details can be found on the ISWAN website: www.iswan.org.uk/yachtcrewhelp.
