Healthwatch Enfield

Healthwatch Enfield At Healthwatch Enfield, it is our job to amplify your voice on the key issues that affect you when you use health and care services in the borough.

Contact us by emailing [email protected] or calling 020 8373 6283

Healthwatch Enfield will shortly begin a project at North Middlesex University Hospital to hear about patients’ experien...
24/08/2026

Healthwatch Enfield will shortly begin a project at North Middlesex University Hospital to hear about patients’ experiences of leaving hospital.

We’ll be speaking with patients and visitors in the Discharge Lounge to understand what the discharge process is like, what works well and where there may be challenges.

We’ll use what we hear to identify areas for improvement and share our findings with local partners to help improve discharge processes and patient experience across Enfield.

Over the past year, Healthwatch Enfield has reached 46,878 people, heard directly from 1,182 residents, published seven ...
20/08/2026

Over the past year, Healthwatch Enfield has reached 46,878 people, heard directly from 1,182 residents, published seven evidence based reports and provided advice and information to hundreds of local people.

Our work has helped shine a light on important issues affecting residents, from barriers to GP registration for people experiencing homelessness to the need for better mental health information and support.

Looking ahead, we’ll continue to strengthen community engagement, tackle health inequalities and make sure residents’ experiences remain at the heart of local health and care decision making.

https://www.healthwatchenfield.co.uk/report/2026-06-30/our-2025-26-annual-report

We’re pleased to launch our new Future of Patient Voice guide, designed to help residents get more involved in shaping l...
19/08/2026

We’re pleased to launch our new Future of Patient Voice guide, designed to help residents get more involved in shaping local health and social care.

The guide brings together different ways to have your voice heard, from Patient Participation Groups and hospital patient forums to volunteering, sharing feedback and using the NHS complaints process.

By making these opportunities easier to understand and access, we hope to support more residents to share their experiences, influence services and contribute to improvements across local health and social care.

Find out more:
https://www.healthwatchenfield.co.uk/news/2026-07-06/future-patient-voice-guide-making-your-voice-count

Sometimes it can be difficult to know where to turn for health and social care advice.Whether you're trying to find an N...
17/08/2026

Sometimes it can be difficult to know where to turn for health and social care advice.

Whether you're trying to find an NHS dentist, need help making a complaint or are looking for information about local care services, we're here to help.

Over the past year, 199 people got in touch with us for advice, support or help finding the right service. Every conversation helps us understand people's experiences and share feedback that can help improve care for everyone.

Over the next year, we’ll continue working with communities across Enfield, especially those who are often least heard, ...
13/08/2026

Over the next year, we’ll continue working with communities across Enfield, especially those who are often least heard, to make sure their voices and experiences help shape local health and care services.

By working alongside our partners and the local Integrated Care System, we’ll help create a culture where listening to patients is at the heart of improving care, ensuring people’s experiences lead to positive change.

Here are our three future priorities...

Everyone in Enfield deserves to have their voice heard.Over the past year, we've worked with communities whose experienc...
11/08/2026

Everyone in Enfield deserves to have their voice heard.

Over the past year, we've worked with communities whose experiences may not always be heard, helping to ensure their voices help shape local health and social care services.

Some of the ways we've done this include...

📣 Speaking to people experiencing homelessness about registering with a GP.
📣 Working with Medicus and local voluntary organisations to deliver NHS App workshops.
📣 Helping to co-design solutions with disabled residents to improve access to secondary care.

By listening to people's experiences, we can help make services more accessible and inclusive for everyone.

We created the Enfield Adult Mental Health and Wellbeing Guide to help residents find clear, accessible information abou...
10/08/2026

We created the Enfield Adult Mental Health and Wellbeing Guide to help residents find clear, accessible information about the support available in their local area.

Developed in response to long NHS waiting times and the need for more accessible non-clinical support, the guide helps people better understand their options and access help when they need it most.

By working with community partners and sharing the resource widely, we have helped strengthen early support pathways, making it easier for residents to find the right support and take steps towards improving their wellbeing.

🔗 https://www.healthwatchenfield.co.uk/news/2025-12-09/find-support-your-mental-health-your-free-adult-mental-health-wellbeing-guide

Here's an example of how we help people in our local area...Kate contacted us after struggling to access treatment for a...
07/08/2026

Here's an example of how we help people in our local area...

Kate contacted us after struggling to access treatment for a half-broken tooth. After being discharged from a previous dental practice, she had been unable to find support and was refused emergency care.

We helped Kate understand her rights and entitlements, identified NHS dental practices currently accepting patients, and provided details of local services she could contact.

We also explained that, as someone receiving Universal Credit, she may be eligible for free or reduced cost NHS dental treatment.

With the right information and support, Kate was able to contact a local practice and successfully book an appointment.

In 2025/26, we reached 46,878 people both online and in person, helping local people share their experiences and access ...
05/08/2026

In 2025/26, we reached 46,878 people both online and in person, helping local people share their experiences and access trusted health and care information.

With a team of 2.7 staff and the support of 22 fantastic volunteers, we're proud of the difference we've made together.

We spoke with 12 people experiencing homelessness to better understand their experiences accessing GP services and regis...
03/08/2026

We spoke with 12 people experiencing homelessness to better understand their experiences accessing GP services and registering with a practice.

Working alongside All People All Places at Pymmes Park Visitor Centre, we heard directly about the challenges many people face when trying to access healthcare.

Common barriers included difficulties with digital registration systems, not having proof of address and uncertainty around their rights. Some participants shared experiences of feeling judged or stigmatised because of their housing situation, which sometimes led to avoiding healthcare altogether.

By listening to people’s experiences, we can better understand the barriers faced and work towards making healthcare more accessible and inclusive for everyone.

📷️ Enfield Council

Address

Room 11, Community House, 311 Fore Street
London
N90PZ

Opening Hours

Monday 8:45am - 4:45pm

Telephone

020 8373 6283

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