22/10/2026
Our friends at RNIB Scotland are looking for some help, if any of our service users would like to share their stories then please contact them on the details below:
RNIB Scotland are looking for your good practice stories about support and guidance you have received during your hospital visits. This is to inform Scottish Health Boards about the importance of person and relationship-centred care when blind and partially sighted people use their services.
We are told regularly that blind and partially sighted people face barriers when attending their health appointments due to inaccessible appointment letters, a lack of sighted guiding and/or person-centred approaches by healthcare staff.
To allow us to continue to shape change, we want to hear when things have gone well - whether this be, for example, you received accessible formats of your health information and/or you were greeted at the hospital entrance and guided to your appointment.
So, what would you want to share with healthcare staff, about the excellent care you received during your hospital appointment, to ensure that there is consistency of care across Scottish Health Boards for blind and partially sighted people?
Your stories will be shared anonymously and will greatly help in demonstrating the importance of forward-planning, empathy and compassion delivered by healthcare services and staff.
Please share your stories with Laura Jones, NHS Engagement Manager at [email protected] by Tuesday 3rd November!
Image: Sight Scotland