The Chartered Quality Institute

The Chartered Quality Institute Welcome to the Chartered Quality Institute (CQI), the professional body in quality management.
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We also run the International Register of Certificated Auditors (IRCA), the leading global searchable register for management system auditors

20/08/2026

From quality control at Birds Eye to AI systems for submarines and a major NHS digital transformation, Andrew Wright, Managing Partner at Dynamic Technologies Ltd, has spent his career in high-stakes environments.

In the latest episode of our Quality Impact podcast, Andrew discusses how trust, collaboration and designing for real user needs helped him deliver projects that made a measurable impact, including an NHS Direct website that saved an estimated £60 million in its first year.

The Power of Getting Quality Right is now available on YouTube, Spotify, Apple Podcast and Amazon Music

🥳 "My name is Naveen K, CQP MCQI, originally from India, and now in Saudi Arabia. My interest in Quality began during my...
19/08/2026

🥳 "My name is Naveen K, CQP MCQI, originally from India, and now in Saudi Arabia. My interest in Quality began during my Bachelor’s degree in Mechanical Engineering.

We had a subject called Total Quality Management. I was deeply impressed by the quality tools and techniques introduced.

What fascinated me most was how the lecturer connected quality principles to real-world industrial applications. This sparked my curiosity and motivated me to explore the field of quality more deeply.

During my internship at Magna International in Chennai, I specifically requested to work in the Quality Department.

I gained hands-on exposure by supporting activities such as daily Poka-Yoke audits, scrap monitoring, and data tracking. This strengthened my interest in quality management.

After graduation, I joined manufacturing as a Graduate Engineer Trainee (GET). Even at that stage, I clearly communicated my interest in quality to the HR team and hiring manager.

Soon after, I moved into a Quality Inspector role, where I was responsible for measuring camshafts prior to production approval and for conducting Poka-Yoke audits, Statistical Process Control (SPC), and daily scrap-rejection analysis.

I transitioned into the automotive sector, joining a greenfield project at Hyundai Mobis, where our major customer was Kia Motors India.

This role gave me extensive exposure to advanced quality practices. I worked on new product development projects, process improvements, change management, ISIR, PPAP, APQP, SPC, MSA, and Engineering Change Orders (ECO).

As a mechanical engineer, I was proud to contribute to such critical quality processes in the automotive industry.

I moved to the home appliances industry, joining IFB Industries in Goa, India, where I worked as a Process Quality Head. My responsibilities included problem-solving, change management, and driving quality improvements across processes.

In 2025, I decided to expand my international exposure and moved to the Middle East. I worked at Alghanim Industries in Kuwait as an SQA & Continuous Improvement professional, focusing on supplier and customer quality and continuous improvement initiatives.

I'm currently a Manufacturing Quality Engineer at Hyundai Motor Company.

Alongside my professional work, I am passionate about sharing knowledge in the field of quality and Continuous Improvement.

On weekends, I create quality management content and share it on LinkedIn. This journey has helped me build a community of 27,000+ followers and 13,000+ subscribers interested in learning about quality tools and practices.

I applied for the CQP MCQI professional membership with the Chartered Quality Institute (CQI) in London, and I’m honoured to have been selected as a member.

Quality has been more than just a career for me; it’s a passion and a continuous learning journey. I’m excited to keep growing, contributing to industry improvements, and sharing knowledge with the global quality community"

Can we really audit leadership? Clause 5 of ISO 9001:2015 sets out criteria for assessing leadership. Quality World maga...
18/08/2026

Can we really audit leadership? Clause 5 of ISO 9001:2015 sets out criteria for assessing leadership. Quality World magazine member-exclusive feature is available to read for free for a limited time only.

Leadership is a key part of ISO 9001 – but how do you audit something as complex and human as leadership?

In the latest Quality World magazine, IRCA Principal Auditor Chris Achillea, CQP FCQI, explores what it means to assess leadership in practice and what evidence to look for.

A thought-provoking look at one of the more challenging aspects of auditing. Search CQI Knowledge Hub

17/08/2026

Learners consistently provide feedback that the realistic scenarios and knowledge checks in our course enhance their understanding of ISO 9001:2026 and:

- Practical application improved confidence in auditing, implementation planning, and interpreting revised requirements

- High ratings, with many learners awarding scores of 9 or 10

- Overall positive sentiment consistently emphasises clear explanations, useful structure, and practical learning value

Take the course and see why Naseer Quadeer said: “I gave it a 9 because the content was well structured, engaging, and easy to follow.

The scenarios were realistic and helped reinforce the key changes introduced in ISO 9001:2026 through practical examples rather than just theory."

Discover recommended next steps in the CQI Knowledge Hub

16/08/2026

🥳 Say hello to our CQI Audit Network. Thank you to William Rankin, Richard Brett, Kinda Al Kassab and Colin Pryor who discuss why they joined and the benefits they've gained from being part of the network.

We have both Geographical and Areas of Interest Networks with volunteers from around the world. Watch now to discover the benefits

🥳 Mubaraq Ashimolowo, CQP MCQI: "Chartered status represents professional accountability and the responsibility to advan...
15/08/2026

🥳 Mubaraq Ashimolowo, CQP MCQI: "Chartered status represents professional accountability and the responsibility to advance the discipline beyond individual organisations.

My journey to becoming a Chartered Quality Professional (CQP MCQI) was shaped by the need to shift quality from a reactive function to a governance system that supports delivery, risk management, and organisational confidence.

In high-risk, regulated construction environments, the difference between compliance and performance is leadership.

Applying the CQI competency framework enabled me to strengthen our integrated management systems and align quality assurance with operational decision-making.

This approach has supported improved submission quality, reduced rework, and strengthened regulatory outcomes across complex project portfolios.

As a Chartered Member (CQP MCQI), I am committed to sharing practical frameworks through mentoring, professional engagement, and contribution to the wider quality community, reinforcing quality as a strategic enabler of safe, resilient, and sustainable infrastructure"

🥳 Congratulations to Ken Burrows and all our members who've achieved Fellow CQP FCQI, our highest CQI membership status
14/08/2026

🥳 Congratulations to Ken Burrows and all our members who've achieved Fellow CQP FCQI, our highest CQI membership status

🥳 "Great to be joining Climate Action for Associations (CAFA), a network helping the membership sector take meaningful c...
13/08/2026

🥳 "Great to be joining Climate Action for Associations (CAFA), a network helping the membership sector take meaningful climate action", Vincent Desmond, our CEO.

"This will provide opportunities to collaborate with others on such an important issue, as well as to participate in learning and working groups focused on climate action, resource efficiency, and resilience.

Membership will:

- support our advocacy commitments on the circular economy

- strengthen our work through our Sustainability Network

- help with the greening of our own corporate footprint

- strengthen our future research into the relationship between quality and sustainability

A global Accelerator for the UN-backed Race to Zero campaign, CAFA takes a whole-sector and joined-up systems approach to reach global net zero targets"

'We have always harvested this way'. How does the movie ‘A Bug’s Life ’ help us understand how to respectfully challenge...
11/08/2026

'We have always harvested this way'. How does the movie ‘A Bug’s Life ’ help us understand how to respectfully challenge working practices to improve quality?

Mitchell Reed CQP MCQI, a Chartered Quality Institute member, explores the value of organisational cultures that encourage people to seek out new ways to enhance performance:

"Quality enables organisations to perform.

The World Quality Week 2026 theme, powering performance, immediately made me think about one thing: people.

Processes, technology and systems all play an important part in organisational success, but performance is achieved by the people who operate them every day."

Discover how to build an improvement culture and the skills and behaviours that influence. Search for the CQI Knowledge Hub

🥳 IRCA FSMS Associate Auditor Manuel Sorkalla: "I didn’t start in quality. I started in a kitchen.I trained as a chef an...
10/08/2026

🥳 IRCA FSMS Associate Auditor Manuel Sorkalla: "I didn’t start in quality. I started in a kitchen.

I trained as a chef and spent years in Switzerland and Spain as a chef, head chef and in restaurant operations.

Quality was never a concept on paper for me. It was whether the food was right and whether it was safe. You learn that fast when it’s your name on the plate.

Back in Germany I built the foundation properly. I qualified as a state-certified food processing technician and earned my Master Professional of Technical Management (CCI).

I added IPMA Level D project management, REFA industrial-engineering training and a trainer qualification, all before I stepped into my first role as a production manager.

From there I led production, maintenance and sanitation in food manufacturing, and qualified as an internal auditor and a pest control officer to IFS standard.

The more I saw, the clearer it got: a standard only matters if it works where the actual work happens. That’s what pulled me toward auditing — not the documentation, but making sure systems hold up on the floor.

In 2026 I qualified as a HACCP officer and, a week later, as an ISO 22000:2018 Lead Auditor, and most recently completed my Food Defense and Food Fraud certification.

I’m now beginning my observer audits for ISO and FSSC 22000 — and, all going well, IFS Food — to start my career as an auditor.

For the past year I’ve been running my own consultancy, helping food businesses build processes that hold up in practice, and speaking on stage about it.

Quality, to me, has never been about ticking boxes. It’s about food that’s safe and processes people can trust and from 2027 I’ll be putting that into writing as a specialist author"

Address

Third Floor, 90 Chancery Lane
Holborn And Covent Garden
WC2A1EU

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 4pm

Telephone

+44020 7245 860

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