24/06/2026
Job Opportunity
COMMUNITY CENTRE MANAGER
RESPONSIBLE TO: Board of Trustees
Hours: 24 hours per week, with occasional additional paid hours
Salary: £34,800 FTE (equals £22,570 pro rata) Employees pay 5%
pension contribution and the employer pays 3% into NE
pension scheme
Location: Kilmarnock Road Community Resource Centre,
MAIN PURPOSE OF JOB
The Community Centre Manager is a pivotal role, ensuring the smooth day-to-day running of a busy community centre, providing services for a very diverse community. The postholder leads the management team and has responsibility for the day to day management of staff and volunteers and the day-to-day interface with centre users, service providers and the general public.
The postholder is also responsible for working with the Trustee Board, enabling it to fulfil its governance functions through appropriate advice and information on all relevant matters; and for the delivery of effective financial systems and for income generation within the organisation.
The post holder will work with the Board of Trustees and staff members of the Centre to manage and develop the resources and services to best meet the needs of the local community, working in partnership with other organisations operating in Hartlepool.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Strategic
With Trustees, lead the strategic reviews and the wider thinking and planning of the organisation, and the development of new projects
Network, develop and maintain partnerships to raise awareness and potentially to build joint-projects with other organisations, and with the general public
Represent the organisation as required and promote the interests of Kilmarnock Road Children & Young People Family Resource Centre Ltd, their services and their users.
To build, manage and maintain systems to monitor the impact of the work of the organisation
Finance
To be responsible with, the support of the Board of Trustees, for income generation through the introduction of new services and activities and through fundraising initiatives/applications for new services, existing services and core costs
To undertake financial tasks such as petty cash payments, preparing invoices and banking.
To be responsible for placing orders for goods and services ensuring delivery of work, goods and materials.
To be responsible for all financial transactions and the maintenance of supporting documentation and audit information.
Staffing
To oversee and supervise the work of staff and volunteers, ensuring an adequate resource is available to maintain all activities.
To be responsible for any recruitment, including placing advertisements, arranging interviews etc.
To be responsible for maintaining personnel files.
To be responsible for overseeing staff holiday, sickness records.
Administer Disclosure and Barring Service Checks
Centre Management
To be responsible for dealing sensitively with the range of complex and challenging issues presented by centre users.
To promote the work of the Centre at every opportunity and present a professional image at all times.
To oversee the maintenance of the organisation’s website and other social media sites
To review and update Company Policies and Procedures to reflect changes in legislation.
To assist in premises maintenance, identifying issues and ensuring that necessary repairs are carried out.
To organise and maintain efficient administrative systems.
To participate with other staff in developing systems, databases, policies and procedures to ensure the effective delivery of services.
To be the main keyholder, in case of emergency call-out to reset alarm call.
Any other duties for which the individual has been trained or has experience of and is within the general scope of the role.
Person specification
Experience of leading teams of people in a senior management role, ideally gained in the voluntary, community or social enterprise sector
Excellent interpersonal skills, enabling good relationships to be established and maintained with Trustees, colleagues, partners, and other stakeholders.
Experience of setting and managing budgets, and intervening if spend looks to exceed expected income
Experience of generating income to support projects to benefit the community
An ability to manage competing priorities and a challenging workload, without supervision
An excellent role model, able to engender an environment of mutual trust and respect.
An effective team player, able to foster new partnerships and inspire high levels of commitment and performance from others.
Experience of managing contracted programmes of work, commissioned and funded by external funders and/or public sector organisations
Experience of managing a building which is open to the public
