North & West Gloucestershire Citizens Advice

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North & West Gloucestershire Citizens Advice You can contact us on 01452 527202, particularly if you are interested in volunteering or booking an appointment.

We offer free, impartial, independent and confidential advice, information and assistance on a range of issues, including debt, welfare benefits, employment, housing, consumer and relationship issues Our advisers are not only able to provide you with
information and advice, they can also help you with form filling, writing letters, making telephone calls, and negotiating with creditors & other th

ird parties. We offer a mixture of Drop In sessions, Telephone Advice & Appointments at various venues throughout Gloucestershire, a Home Visiting service is also available.

🚌 You can apply for a disabled person’s bus pass or railcard if you have a condition that makes it hard to get around.Pe...
23/06/2026

🚌 You can apply for a disabled person’s bus pass or railcard if you have a condition that makes it hard to get around.

People with learning disabilities can apply too.

Read more about this on our website ⤵️
https://bit.ly/44QiT0q

‘Rent arrears’ are a kind of debt when you owe rent to your landlord and are behind on your payments.❗ You’ll be in arre...
22/06/2026

‘Rent arrears’ are a kind of debt when you owe rent to your landlord and are behind on your payments.

❗ You’ll be in arrears as soon as you’ve missed a payment
❗ You should deal with rent arrears as fast as you can

Our online advice can help you navigate rent arrears.
https://bit.ly/4wQv3SG

You’re entitled to paid holidays if you’re an employee or a worker - including an agency worker.🗓️ You have to take your...
21/06/2026

You’re entitled to paid holidays if you’re an employee or a worker - including an agency worker.

🗓️ You have to take your holiday in a period called a ‘leave year’.

We can help you understand your rights at work ⤵️
https://bit.ly/4apanXf

🏠 Are you sharing a home and renting with other people?The type of tenancy you have can affect your rights and responsib...
20/06/2026

🏠 Are you sharing a home and renting with other people?
The type of tenancy you have can affect your rights and responsibilities.

Here’s what you need to know ⤵️
https://bit.ly/3Us0jVY

If you’ve been scammed it’s important you take steps to:➡️ Protect yourself from further risks➡️ Check if you can get yo...
19/06/2026

If you’ve been scammed it’s important you take steps to:

➡️ Protect yourself from further risks
➡️ Check if you can get your money back
➡️ Report the scam

Our online advice can help ⤵️
https://bit.ly/44MuoFb

Are you struggling to afford your energy bills or top up your prepayment meter?✅ Make sure to check what you might be en...
18/06/2026

Are you struggling to afford your energy bills or top up your prepayment meter?

✅ Make sure to check what you might be entitled to and see if you can get any extra help.

Find out more ⤵️
https://bit.ly/4lEejIa

There are steps you should take before getting work done on your home. Firstly check if you need permission or approval....
16/06/2026

There are steps you should take before getting work done on your home.
Firstly check if you need permission or approval.

You usually need planning permission from your local council if you're:
➡️ Building something new
➡️ Making a major change to an existing building
➡️ Changing the use of a building

Find out more https://bit.ly/44pkatu

Have you been threatened with homelessness? ➡️ It’s usually worth applying to your local council for help. They might be...
15/06/2026

Have you been threatened with homelessness?

➡️ It’s usually worth applying to your local council for help. They might be able to help you stay in your home or find an alternative place to live.

Find out more on our website ⤵️
https://bit.ly/4pKZsNE

If you have a smart meter, your supplier will offer you a smart portable device called ‘in-home display’.⚡ This shows yo...
14/06/2026

If you have a smart meter, your supplier will offer you a smart portable device called ‘in-home display’.

⚡ This shows your energy usage and how much it’s costing you.

We have advice on how to use it ⤵️
https://bit.ly/3R7mVwM

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+441452527202

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