15/11/2025
Why This Service Is So Needed
Every week, we hear from parents who are doing everything they can — yet still can’t find the help their family needs.
They’re told there’s a waiting list.
That the service is full.
That their child’s needs don’t quite “fit the criteria.”
For many, the barriers feel endless: long waits, office-hour appointments, travel costs, and children too anxious or overwhelmed to attend in unfamiliar places.
And behind every delay is a child trying to cope alone, and a parent feeling helpless watching them struggle.
That’s why we’ve created Flourishing Minds, part of Phoenix Counselling Services — a trauma-informed online counselling, play therapy, and parent support service that removes those barriers.
💛 Because being online means families can access help at the time they need it most — safely, privately, and from their own home.
💛 It means a parent doesn’t have to choose between missing work and getting support.
💛 It means a child who feels too anxious to leave the house can still begin their healing journey in a familiar, safe space.
We’re raising £6,000 to launch this service so no family is turned away because of cost or circumstance.
Together, we can make sure children don’t have to wait for help — and parents don’t have to face it alone. 💛
👉 https://www.justgiving.com/crowdfunding/donatephoenixcounselling?utm_medium=CR&utm_source=CL