Healthwatch Darlington

Healthwatch Darlington Healthwatch helps you and your family get the best out of health and social care services in Darlington.

03/06/2026

Good news for those visiting loved ones in local hospitals! Visiting hours have been changed to make it easier to spend time with loved ones who are in hospital.

Darlington Memorial is one of the hospitals that will now allow visitors daily between 10:30 and 19:30. Previously times varied from ward to ward.

Children are also welcome where appropriate". Previously younger visitors were limited.

There is a maximum of two visitors, who would have to follow infection prevention measures such as not sitting on patient beds or using patient toilets.

Visitors may occasionally be asked to "step out briefly to enable patient care, privacy or rest".

Please note that Citizens Advice Darlington has relocated temporarily due to a small fire in their office. The Communi...
03/06/2026

Please note that Citizens Advice Darlington has relocated temporarily due to a small fire in their office.

The Community Support Team (that run the Crisis Support and Community Care schemes ) has moved to First Stop Darlington.

The Citizens Advice team can still be contacted on the same telephone numbers and emails or in person at the First Stop offices.

The normal drop in service for advice is still operating from their offices on Church Row, Monday-Friday 10am-12pm.

You can find First Stop at 32 Houndgate, Darlington, DL1 5RH.
Opening times are Monday-Friday 10-1pm & 2-4pm.

For crisis support, please phone: 0800 058 4055 or email: [email protected]

For community care scheme, please phone: 01325 734990 or you can email: [email protected]

Durham University are looking for adult sufferers of Traumatic Brain Injury who were injured/and or treated in the North...
28/05/2026

Durham University are looking for adult sufferers of Traumatic Brain Injury who were injured/and or treated in the North East and North Cumbria to complete an online questionnaire which can be completed in around 20 minutes. Family members/friends can aid with entering answers.

They are looking at the information that survivors receive after their Traumatic Brain Injury (TBI), and we would greatly appreciate you offering your opinions based on your lived experience.

Take the survey and share your views: https://ow.ly/5SQw50Z4Cu1 or scan the QR code on screen

If you require any further information you can contact:

- Richard McMann ([email protected])
- Alison Lane ([email protected]) or;
- Leanne Trick ([email protected])

28/05/2026

Do you use NHS patient transport services?
The North East and North Cumbria Integrated Care Board (ICB) is working with the North East Ambulance Service (NEAS and partners to review NHS patient transport services in the North East.
Patient transport helps people get to and from hospital if they cannot travel safely on their own because of their health or mobility needs.
Feedback indicates the service does not always work well, with people saying:
• waits can be long
• the rules are not always clear
• services can be different depending on where you live
The ICB are looking at ways to improve the service and proposing some changes to the rules of who can use the service in line with NHS England guidelines. This could include:
• Clear and consistent rules across the North East
• Looking at each person's needs, not just how far they travel
• Asking a few simple questions to understand needs
• A standard mileage rate of 25p per mile for people who quality for the NHS Healthcare Travel Cost Scheme (HTCS) to claim back their travel expenses. It is now between 14p to 25p depending on where you live.
They are also looking at
• Better support for people who travel often (for example, dialysis patients)
• Reducing journeys that are booked but not used
For more information visit:
North East and North Cumbria NHS patient transport services
Healthwatch is helping to make sure users of the service can have their say. If you do use the Patient Transport Service now or have done in the last three years, you can:
• Complete the ICB’s survey online here https://ex.civicamysay.co.uk/BD9WjeSmCx
• If you are sent the survey through the post you should complete and return it
• Contact us if you want to discuss your use of the service and how changes might work for you.
Please complete the survey by 3 July 2026

NHS leaders in County Durham are looking at the services that are available for people when they have an urgent or emerg...
28/05/2026

NHS leaders in County Durham are looking at the services that are available for people when they have an urgent or emergency health need. They're asking for your help to directly inform any future decisions, by reflecting on the real‑world experiences you have had.

More information, and share your views >>> https://www.smartsurvey.co.uk/t/CDurgentcare/

With Spring soon turning to Summer and the weather getting warmer, one way you can improve your mental health is by gett...
27/05/2026

With Spring soon turning to Summer and the weather getting warmer, one way you can improve your mental health is by getting outside and into nature. That's where Darlington Open Spaces Volunteer Environment Scheme (DOVES) can help! Green spaces provide havens for wildlife and peaceful retreats for residents, and better still, most of Darlington’s green spaces sit right within residential areas, offering easy access to fresh air and natural beauty and in turn.

Where's your nearest green space? Have a look at these posters to find out where your nearest green space may be, so you can volunteer to keep your town looking beautiful.

Get involved: https://ow.ly/30jn50YYTc4

Have you ever thought about volunteering but didn’t know where to start? Join Tees Valley YMCA at 1 June from 4pm-5pm at...
27/05/2026

Have you ever thought about volunteering but didn’t know where to start? Join Tees Valley YMCA at 1 June from 4pm-5pm at their Haven Volunteer Event on Chesnut Street during and discover how you can help support young people and be part of something truly special!

✨ Meet staff, volunteers, and young people
✨ Learn about volunteering opportunities
✨ Connect with your local community

Whether you can give a little time or a lot, your support can make a real difference to young people in Darlington.

For more information: [email protected] or call 01325 462 425

An event in support of Darlington's Muslim community takes place on sunday 31 May in the Market Square and covered marke...
26/05/2026

An event in support of Darlington's Muslim community takes place on sunday 31 May in the Market Square and covered market in Darlington...

Eid al-Adha, or the "Festival of Sacrifice," is an Islamic holiday honouring Prophet Ibrahim’s obedience to God, which falls on the 10th day of Dhu al-Hijjah.

On the day you'll find food stalls, music and arts and crafts for all the family - so come along and enjoy the fesitivities! - https://www.darlington.gov.uk/town-centre/events/whats-on/Eid-al-Adha

For further information please contact Sajna Ali on 07367494797 or email [email protected]

Address

Tandem Hub Business Training Centre (Formerly Morrisons Trust), Morton Park, Yarm Road
Darlington
DL11PJ

Opening Hours

Monday 9am - 4pm
Tuesday 9am - 4pm
Wednesday 9am - 4pm
Thursday 9am - 4pm
Friday 9am - 3:30pm

Telephone

+441325380145

Website

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