Orbit Housing Association

Orbit Housing Association As one of the UK’s leading not-for-profit housing associations, we offer quality, safe and affordable homes for over 100,000 customers. in the comments.

This page is managed 9am - 5pm, Monday to Friday

For emergencies, please call 0800 678 1221 Orbit is one of the UK’s leading housing groups. We’re a not-for-profit organisation and our aim is to ensure the homes we provide and the places we create are good quality, affordable and safe. On this page, you can find news and updates, including information on the services we provide for our customers.

You can also connect with other Orbit customers, ask questions, or give us feedback. We kindly ask that discussions remain constructive and respectful with no abusive language, aggression, or bullying. Please protect your privacy and don’t share personal details (such as your email, phone number, address, etc.) If we need more info, we’ll ask you to send us a private message instead. If you need to contact us, you can find all the ways to do that here: https://www.orbitcustomerhub.org.uk/contact-us/

Read our social media house rules here: https://orbitgroup.org.uk/privacy-policy/orbit-housing-association-social-media-guidelines/

Check in with someone this National Wellness Month 💙A quick message or call can make a real difference.Checking in with ...
24/08/2026

Check in with someone this National Wellness Month 💙

A quick message or call can make a real difference.

Checking in with friends, neighbours or loved ones lets them know someone cares and can help brighten a difficult day.

This National Wellness Month, take a moment to reach out to someone you haven’t spoken to in a while.

Send a message, make a call, or knock on a door – a simple conversation could mean more than you realise.

Check your name is on the bill ✉️If you receive Pension Credit, you may qualify automatically for £150 Warm Home Discoun...
20/08/2026

Check your name is on the bill ✉️

If you receive Pension Credit, you may qualify automatically for £150 Warm Home Discount.

You could also be eligible if you're on a low income and receive Universal Credit or another means-tested benefit, depending on your circumstances.

❗ One important thing to check: make sure your name is correctly listed on your electricity bill by 23 August.

Most eligible customers don't need to apply, but if you're expecting the discount, checking your details now is worthwhile.

👉 Read our blog to find out more about eligibility and what you need to do: https://ow.ly/9bzs50ZBQoe

👉 Need help understanding your energy bills or the support available? Our free, impartial Energy Advice Service can help: https://ow.ly/z6HR50ZBQoc

Your feedback matters – and it’s making a real difference. 💬In our summer Orbit Life, we share how your comments, sugges...
19/08/2026

Your feedback matters – and it’s making a real difference. 💬

In our summer Orbit Life, we share how your comments, suggestions and experiences are helping us improve the service you receive.

Thank you to everyone who has taken the time to share their views. Together, we’re building better services for everyone. 💙

Read the full story in our latest edition 👉 https://ow.ly/Wl4h50Zv0Si

Enjoy summer without spending a lot ☀️Looking for ways to keep your family entertained on a budget? Here are some simple...
18/08/2026

Enjoy summer without spending a lot ☀️

Looking for ways to keep your family entertained on a budget? Here are some simple ideas to try:

🔵 Visit your local park and enjoy a picnic
🔵 Explore a new walking trail or nature reserve
🔵 Get creative with arts and crafts using things you already have at home
🔵 Start a mini garden with flowers or herbs in pots
🔵 Plan a movie night at home
🔵 Check out a local community event https://ow.ly/zH7J50Zt8WQ

Sometimes the best summer memories come from the simplest moments.

What are your favourite low-cost summer activities? Share your ideas in the comments and inspire others. 💬

Looking after your wellbeing doesn't have to cost a thing 💙August is National Wellness Month, and we’re sharing a few fr...
17/08/2026

Looking after your wellbeing doesn't have to cost a thing 💙

August is National Wellness Month, and we’re sharing a few free ways to boost your mood:

🔵Spend some time outdoors
🔵Go for a walk
🔵Read a book from your local library
🔵Listen to your favourite music
🔵Catch up with a friend over a cuppa
🔵Prioritise a good night's sleep

Remember that taking a little time for yourself is never wasted.

And if you need a little extra support with your wellbeing, find out more about our Better Days programme: https://ow.ly/KktM50Zv11L

17/08/2026

ℹ️myAccount update

myAccount is now available again. We’re sorry that the repairs tool in myAccount is still unavailable. If you need to raise a repair, please call us on 0800 678 1221 and our teams will assist you.

Thank you for your patience and understanding.

15/08/2026

ℹ️ myAccount Update

myAccount is currently unavailable.

If you need to report a repair or contact us, our Customer Care team is here to help on 0800 678 1221.

Thank you for your understanding while we work to restore this. We apologise for any inconvenience caused.

13/08/2026

ℹ️ myAccount update

Our repairs tool in myAccount is temporarily unavailable.

If you need to report a repair to your home, please call our Customer Care team on:
0800 678 1221

We're sorry for any inconvenience this may cause you.

Will you receive our call? Our Annual Voice Survey starts on 17 August and will run until 16 October 2026. Around 1,200 ...
12/08/2026

Will you receive our call? Our Annual Voice Survey starts on 17 August and will run until 16 October 2026. Around 1,200 Orbit customers will be invited to take part 📞

If you're selected, you'll receive a call from our independent research partner, TLF Research, from a number starting with 01484. The survey takes around 15 minutes and your feedback helps us improve the services we provide.

You can read more here: https://ow.ly/W2P650ZyVre

Want to know more about how customer feedback shapes our services? Visit: https://ow.ly/SKZy50ZyVrh

If you’re called, please pick up and tell us what you think. Your opinion matters 💬

Connect with nature in a whole new way with our Sensory Bingo activity! 🌻It’s a fun and calming way to explore the outdo...
11/08/2026

Connect with nature in a whole new way with our Sensory Bingo activity! 🌻

It’s a fun and calming way to explore the outdoors, perfect for all ages. Take a moment to listen, look, feel and notice what’s around you.

Download your Sensory Bingo card here 👉 https://ow.ly/VYQs50Zv19i

Tick off what you spot and share your experience with us! 👇

Address

Coventry

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+448006781221

Website

Alerts

Be the first to know and let us send you an email when Orbit Housing Association posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Organisation

Send a message to Orbit Housing Association:

Shortcuts

Share

Category