REACH - Restore Emergency at Cheltenham General Hospital

REACH - Restore Emergency at Cheltenham General Hospital Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from REACH - Restore Emergency at Cheltenham General Hospital, Nonprofit Organization, 2 Trafalgar Street, Cheltenham.

The campaign to Restore Emergency At Cheltenham General Hospital (REACH) was established in 2013, under the auspices of Cheltenham Chamber of Commerce, to oppose the downgrading of the Accident & Emergency Department at Cheltenham General Hospital.

Only a few weeks ago, on Tuesday 24 June REACH learned the CT Scanners at CGH had failed, due to the extreme hot weather...
19/07/2026

Only a few weeks ago, on Tuesday 24 June REACH learned the CT Scanners at CGH had failed, due to the extreme hot weather. Stroke patients were having to be diverted to GRH for scanning.
They were pre-assessed in one of the four Resus Rooms before being scanned - putting even more pressure on the existing shortage of Resus Rooms in Gloucestershire.
Some stroke patients were then transferred to the specialist Stroke Ward in CGH. It took five days to get the scanners in CGH running again.
Now, there has been a similar event with the MRI scanners at GRH, with the extreme heat leaving only one MRI scanner working.

🌡️Only one MRI scanner was left working across Gloucestershire's two main hospitals last week as extreme heat and humidity caused some equipment to fail.

Hospital chiefs say emergency departments including at Gloucestershire Royal and Cheltenham General have experienced unprecedented strain "far greater than traditional winter pressures" as a result of the temperatures experienced so far this summer.

Staff have to prioritise emergency patients, which could push some non-urgent cases further down the waiting lists. High temperatures and significant humidity issues since the beginning of May have also knocked out diagnostic gear at times.

Gloucestershire Hospitals NHS Foundation Trust had to call in specialist teams to try to fix the delicate scanners. Officials admit the machines are simply not used to working in these kinds of extreme temperatures.

The trust's chief executive Kevin McNamara said: “Given climate change and everything else we’re going to have to adapt to that. What was interesting is that even hospitals that have a much newer estate than we do were experiencing the same kit issues.

“For us we also have the added complexity. We have a very fragile estate which means air handling units go down, leaking roofs et cetera that we have to manage and that can throw rooms out which then obviously creates a delay."

Bosses say they will now have to plan for summer pressures as early as January as they face a "constant juggling act". Local ambulance services are also reporting similar unprecedented strain on their resources during the hot weather.

It took six years before the Francis Inquiry reached its conclusions on the Mid-Staffordshire Hospital scandal and repor...
19/07/2026

It took six years before the Francis Inquiry reached its conclusions on the Mid-Staffordshire Hospital scandal and reported its findings and recommendations in 2013.
How much have conditions improved since then?
reportednhttps://www.facebook.com/photo/?fbid=1666489458815654&set=a.457214579743154

She kept filling out the forms. Nearly a hundred of them. Each one a warning that patients were dying from neglect. And each one vanished into silence while her own colleagues turned on her for writing them.
Her name is Helene Donnelly.
She was a nurse in the A&E department at Stafford Hospital, part of Britain's National Health Service, the free public system that nearly everyone in the country relies on. A&E is where the sickest, most frightened people arrive. It is meant to be the safety net.
At Stafford, the net had holes you could fall through.
Helene watched patients left lying in dirty sheets for hours. People too weak to reach their own food, their water, their painkillers, simply left there and ignored. The department was dangerously understaffed. Too few nurses. Too many patients. Nowhere near enough time to care for anyone properly.
Picture your own grandmother in one of those beds. Thirsty, in pain, unable to call for help, and no one coming. That was the reality on those wards.
And then there was the rot underneath it.
The NHS had a target. Patients in A&E had to be seen within four hours, and hospitals were judged and punished on that number. So at Stafford, the records were being faked. Waiting times were changed. Patients were written down as treated on time when they were not. The figures were polished while the actual care collapsed. Hit the target. Protect the reputation. Never mind the people lying in the corridors.
Helene refused to take part. And she refused to stay quiet.
She reported it. Incident form after incident form, nearly a hundred in all. The poor care, the dangers, everything she was seeing. She was certain someone would act.
Nobody did. The forms went nowhere. Managers did not want to know. She was fobbed off, again and again.
Then it turned dark. Speaking up made her a target. Some of her own colleagues began to bully, threaten, and intimidate her. The threats grew so bad she genuinely feared for her safety. A nurse, afraid to go to work, not because of her patients, but because of the people who wanted her silenced.
She could have given up. Kept her head down like everyone else. She didn't.
By then the scandal at Stafford was cracking open. Grieving families had forced a full public inquiry, led by Robert Francis QC, to examine how so many patients had been failed. It needed witnesses brave enough to tell the truth about what happened inside that hospital.
Helene stood up. In 2011 she gave evidence, the key nurse whistleblower to testify. She told them everything. The neglect. The faked figures. The bullying. The managers who would not listen. She broke down in tears as the final witness, the weight of years of being ignored finally lifting as someone, at last, wrote it all down.
In 2013 the inquiry published its report. Nearly 1,800 pages. 290 recommendations. It confirmed an unacceptable standard of care that had caused terrible, avoidable suffering. The inquiry was careful not to claim a precise death toll, but the picture was damning. Basic care had broken down, and vulnerable people had paid for it.
The country was shaken. Two of the A&E sisters who had falsified records and bullied staff were struck off, banned from nursing for good.
But the biggest change came from Helene herself. She was given a new role. Ambassador for Cultural Change. Her mission was simple. Make it safe for NHS staff to speak up.
She built something that had never existed before. A direct line from the frontline to the very top, so a nurse who saw something wrong could be heard by the chief executive himself. And that idea spread. Today every NHS trust in England has a Freedom to Speak Up Guardian, more than 900 of them, someone whose whole job is to listen to staff who raise concerns. So no nurse ever again has to go through alone what Helene went through.
At the end of 2013 she was named in the New Year Honours and made an OBE. The hospital had tried to silence her. Now the country was honouring her.
She never stopped. She went on to advise on whistleblower protection at the highest levels, spoke to Parliament about bullying and burnout, and even advised the United Nations on protecting whistleblowers in healthcare. She spent her career making sure others could speak up where she once couldn't.
Think about what she did. She went to work to care for the sick and found them neglected, hungry, thirsty, and dying without dignity. She found the numbers being faked to hide it. She reported it a hundred times and was ignored. She was bullied and threatened by her own colleagues until she feared for her safety. And still she sat in front of a public inquiry and told the truth.
Her courage helped expose one of the worst care scandals in NHS history. Then she built the system that protects the next person brave enough to speak up.
The next time you or someone you love is lying helpless in a hospital bed, it may be a nurse like Helene, and the system she fought to build, that stands between you and being ignored.
Share her name. The people who refuse to look away are the ones who keep the rest of us safe.

~Weird But True

https://www.facebook.com/100064355002787/posts/1491802809641538/
16/07/2026

https://www.facebook.com/100064355002787/posts/1491802809641538/

🌡️Only one MRI scanner was left working across Gloucestershire's two main hospitals last week as extreme heat and humidity caused some equipment to fail.

Hospital chiefs say emergency departments including at Gloucestershire Royal and Cheltenham General have experienced unprecedented strain "far greater than traditional winter pressures" as a result of the temperatures experienced so far this summer.

Staff have to prioritise emergency patients, which could push some non-urgent cases further down the waiting lists. High temperatures and significant humidity issues since the beginning of May have also knocked out diagnostic gear at times.

Gloucestershire Hospitals NHS Foundation Trust had to call in specialist teams to try to fix the delicate scanners. Officials admit the machines are simply not used to working in these kinds of extreme temperatures.

The trust's chief executive Kevin McNamara said: “Given climate change and everything else we’re going to have to adapt to that. What was interesting is that even hospitals that have a much newer estate than we do were experiencing the same kit issues.

“For us we also have the added complexity. We have a very fragile estate which means air handling units go down, leaking roofs et cetera that we have to manage and that can throw rooms out which then obviously creates a delay."

Bosses say they will now have to plan for summer pressures as early as January as they face a "constant juggling act". Local ambulance services are also reporting similar unprecedented strain on their resources during the hot weather.

This hardly needs any comment.  Of £14.9bn spent on PPE during the COVID-19 pandemic, two-thirds of it, "almost £10 bill...
15/07/2026

This hardly needs any comment. Of £14.9bn spent on PPE during the COVID-19 pandemic, two-thirds of it, "almost £10 billion of it was wasted"!

What went wrong with the government's planning and buying of vital items like gloves and gowns that cost taxpayers billions of pounds.

"Corridor care is defined by NHS England as treatment that does not take place in a clinically appropriate and safe sett...
14/07/2026

"Corridor care is defined by NHS England as treatment that does not take place in a clinically appropriate and safe setting."

Actually, this is not strictly correct, because patients on trolleys in corridors often receive very little care, let alone 'treatment'. They are often more or less abandoned without adequate hydration, sustenance, or opportunities to go to the toilet, while they wait for admission to a hospital ward.

The NHS has just published a list of Hospitals and the number of patients who received 'corridor care' last month. 31 patients were reported as receiving 'corridor care' in Gloucestershire Royal and Cheltenham General Hospitals in June, a slight increase from 29 in May.
https://www.facebook.com/photo.php?fbid=1489328226555663&set=a.614984483990046&type=3&mibextid=wwXIfr&rdid=RtmZFZLjWW2E0lix&share_url=https%3A%2F%2Fwww.facebook.com%2Fshare%2F1H9YTXUhs5%2F%3Fmibextid%3DwwXIfr #

🏥The NHS has released June figures for the number of patients receiving corridor care in hospitals, including in Gloucestershire.

The number of patients being cared for in hospital corridors or makeshift treatment areas in England increased last month, as heatwaves place an additional strain on the health service. Officials said the data shows that “summer is now putting the NHS under just as much pressure as winter”.

Corridor care is defined by NHS England as treatment that does not take place in a clinically appropriate and safe setting. The data shows the average number of patients each day to receive corridor care for at least 45 minutes in areas of hospital emergency departments or hospital wards.

This covers patients receiving treatment, waiting for assessment, admission or transfer, but does not include ambulance handover delays. Figures show the combined total patients for corridor care in emergency departments and hospital wards, rounded to the nearest whole number.

The list is in alphabetical order by NHS trust and includes the May figure (in brackets) for month-on-month comparison:

Airedale 10 (13)

Alder Hey Children’s 0 (0)

Ashford & St Peter’s Hospitals 38 (40)

Barking, Havering & Redbridge University Hospitals 115 (84)

Barnsley Hospital 0 (0)

Barts Health 54 (35)

Bedfordshire Hospitals 0 (0)

Birmingham Women’s & Children’s 0 (0)

Blackpool Teaching Hospitals 29 (13)

Bolton 11 (13)

Bradford Teaching Hospitals 9 (9)

Buckinghamshire Healthcare 12 (5)

Calderdale & Huddersfield 2 (2)

Cambridge University Hospitals 29 (29)

Chelsea & Westminster Hospital 0 (0)

Chesterfield Royal Hospital 33 (30)

Countess of Chester Hospital 8 (5)

County Durham & Darlington 22 (25)

Croydon Health Services 32 (34)

Dartford & Gravesham 19 (25)

Doncaster & Bassetlaw Teaching Hospitals 3 (4)

Dorset County Hospital 10 (14)

Dudley Group 6 (9)

East & North Hertfordshire 6 (8)

East Cheshire 8 (6)

East Kent Hospitals University 1 (1)

East Lancashire Hospitals 68 (93)

East Suffolk & North Essex 20 (16)

East Sussex Healthcare 36 (36)

Epsom & St Helier University Hospitals 54 (60)

Frimley Health 20 (23)

Gateshead Health 2 (3)

George Eliot Hospital 9 (4)

➡️Gloucestershire Hospitals 31 (29) ⬅️

Great Western Hospitals 30 (36)

Guy’s & St Thomas’ 1 (0)

Hampshire Hospitals 5 (9)

Harrogate & District 0 (0)

Hillingdon Hospitals 5 (4)

Homerton Healthcare 0 (0)

Hull University Teaching Hospitals 32 (25)

Imperial College Healthcare 32 (35)

Isle of Wight 13 (12)

James Paget University Hospitals 0 (0)

Kettering General Hospital 9 (7)

King’s College Hospital 47 (42)

Kingston Hospital 37 (32)

Lancashire Teaching Hospitals 19 (24)

Leeds Teaching Hospitals 43 (54)

Lewisham & Greenwich 95 (98)

Liverpool University Hospitals 70 (84)

London North West University Healthcare 106 (118)

Maidstone & Tunbridge Wells 25 (21)

Manchester University 2 (3)

Medway 30 (31)

Mersey & West Lancashire Teaching Hospitals 44 (0)

Mid & South Essex 50 (37)

Mid Cheshire Hospitals 32 (28)

Mid Yorkshire Hospitals 77 (78)

Milton Keynes University Hospital 4 (0)

Moorfields Eye Hospital 0 (0)

Newcastle Upon Tyne Hospitals 44 (43)

Norfolk & Norwich University Hospitals 17 (10)

North Bristol 76 (51)

North Cumbria Integrated Care 13 (16)

North Tees and Hartlepool 0 (0)

North West Anglia 36 (35)

Northampton General Hospital 17 (13)

Northern Care Alliance 47 (52)

Northern Lincolnshire & Goole 28 (25)

Northumbria Healthcare 15 (21)

Nottingham University Hospitals 48 (53)

Oxford University Hospitals 15 (15)

Portsmouth Hospitals University 89 (85)

Princess Alexandra Hospital 7 (6)

Queen Elizabeth Hospital King’s Lynn 6 (6)

Queen Victoria Hospital 0 (0)

Rotherham 0 (0)

Royal Berkshire 0 (0)

Royal Cornwall Hospitals 48 (48)

Royal Devon University Healthcare 22 (13)

Royal Free London 108 (99)

Royal National Orthopaedic Hospital 0 (0)

Royal Orthopaedic Hospital 0 (0)

Royal Surrey County Hospital 26 (23)

Royal United Hospitals Bath 19 (22)

Royal Wolverhampton 0 (0)

Salisbury 10 (8)

Sandwell & West Birmingham Hospitals 0 (0)

Sheffield Children’s 0 (0)

Sheffield Teaching Hospitals 16 (16)

Shrewsbury & Telford Hospital 34 (30)

Somerset 19 (18)

South Tees Hospitals 1 (3)

South Tyneside & Sunderland 2 (1)

South Warwickshire 0 (0)

St George’s University Hospitals 21 (22)

Stockport 3 (3)

Surrey & Sussex Healthcare 47 (42)

Tameside & Glossop Integrated Care 6 (5)

Torbay & South Devon 31 (32)

United Lincolnshire Hospitals 19 (21)

University College London Hospitals 0 (0)

University Hospital Southampton 65 (71)

University Hospitals Birmingham 79 (n/a)

University Hospitals Bristol & Weston 45 (35)

University Hospitals Coventry & Warwickshire 0 (0)

University Hospitals Dorset 20 (21)

University Hospitals of Derby & Burton 58 (54)

University Hospitals of Leicester 11 (14)

University Hospitals of Morecambe Bay 45 (41)

University Hospitals of North Midlands 90 (81)

University Hospitals Plymouth 37 (38)

University Hospitals Sussex 133 (104)

Walsall Healthcare 1 (1)

Warrington & Halton Teaching Hospitals 52 (41)

West Hertfordshire Teaching Hospitals 0 (0)

West Suffolk 0 (0)

Whittington Health 23 (17)

Wirral University Teaching Hospital 32 (14)

Worcestershire Acute Hospitals 80 (72)

Wrightington, Wigan & Leigh 10 (12)

Wye Valley 23 (17)

York & Scarborough Teaching Hospitals 10 (0)

(🖊Ian Jones, Press Association)

An interesting article taken from the Daily Telegraph about the pressures GPs are under:"We do 90% of NHS consults for 8...
12/07/2026

An interesting article taken from the Daily Telegraph about the pressures GPs are under:

"We do 90% of NHS consults for 8% of the entire budget.
Increasing workloads, dump of hospital work onto GPs, decreasing funding and increased work imposition by successive governments with the latest contract imposition of unlimited digital consultations tipping many surgeries over the edge.
"That prioritisation of digital consults pushing out the elderly and sickest in priority for digital savvy young and worried well.
Google and AI searches and health anxiety increasing workload.
Collapsing mental health services leaving most mental health to be managed by GPs. All my mental health referrals are refused. I cannot remember the last referral that was accepted.
"Increasing expectations and complexity of patients, long waiting lists and patients returning to their GPs to support them while awaiting hospital care, unsafe rushed hospital discharges because of hospitals desperate to free up beds.
"Post operative patients always used to have hospital follow up appointments after surgery. Now that is left the the GP who is not a surgical doctor and won't know the answers to the post op patients' concerns.
"Outpatient follow up appointments have been changed to patient initiated follow up with patients often unclear that they should contact the hospital outpatient team if they have ongoing clinical concerns, and come back to the GP, with us trying to work out what's going on. Often they have run out of time on that patient initiated follow up and we have to refer back to the hospital, most of our time involved.
"Patients that need to go to A&E refusing to go because they have had such an awful recent hospital experience and we are left wondering what we can do to keep them safe.
"Care packages or respite care home placements that would have been available two years ago have absolutely vanished so hospitals are completely bed blocked mid summer. This leads to unsafe early discharges and GPs dealing with an unwell, usually elderly person, unsafe at home and unwell, with us struggling to get them re admitted.
"Streeting's cuts to hospital funding have removed services like these for emergency care packages to prevent hospital admission as the money simply disappeared. That is why we have utter bed block and collapsing hospital care mid summer. I've never seen it before. This is Streeting's legacy to the NHS.
"I work 45-70 hours per week, 20 in the day job- the GP surgery.
The pay is under half what I would get to work as a GP for the 111 out of hours services or as a GP in A&E. and the work is far more stressful, complex and overwhelming.
"Why would anyone be a GP.
"This is because of successive funding cuts by governments over the last decades leading to falling GP pay and increasing unpaid hours as we can't get the job done.
"Increased workload, increased complexity, more unsafe working because of unsafe hospital discharges, hospital workload dump and the complete lack of access to social care packages and bed currently.
"Senior GPs are leaving in their droves; more junior GPs and the ARRS additional roles staff who are not trained as GPs are left to fill the gaps, sometimes not safely. And the job becomes increasingly impossible to do safely and burnout ensues.
"Streeting imposed successive unsafe contract changes on GPs and refused to meet with them and has not engaged with GP leaders since the first unsafe contract change imposition last year.
"Burnham needs to get a decent health minister in asap, get them sat down with GP leaders asap and get things sorted.
"GPs provide 90% of NHS consultations for 8% of the NHS budget. "We collapse, the NHS collapses.
"Then he needs to reinstate hospital funding for the emergency social care packages, clinical staff cuts, etc that Streeting removed. Take it out of the billions being poured into private hospitals to do the least urgent surgical operations so Streeting could boast waiting target improvements. You cannot prioritise the least urgent hospital care while A&Es collapse, 1200 patients per month die due to A&E delays, corridor care is entrenched and cancer care is collapsing.
Article:
"'Greg says the pressure isn’t just the number of patients, it’s how much work hospitals now expect GPs to pick up. One of his first patients on Tuesday is an 88-year-old woman who has recently been discharged from hospital after a fall that left her with multiple fractures. Her discharge summary also contains worrying blood test results that still need investigating.
“Years ago, they would’ve sorted it in hospital,” says Greg.
“Now it’s, ‘GP, deal with this.’ You’re picking up the pieces, making sure they’re safe at home and chasing all the tests.”
'“We have loads and loads of mental health problems, especially in younger people,” he says. “There are no real support services. Mental health services are so poor that they just come to us.”
'The Royal College of Psychiatrists estimates that around 25pc of GP appointments involve mental health conditions.'
'“My day will often be an eight-to-eight day. I’ll clear the urgent admin, but I’ll still have letters to write and things to finish.”
Even on days off, Brunet often logs back in from home to spend another four hours clearing the backlog.'
"'But they do not explain another puzzle at the heart of general practice: while patients struggle to see a doctor, some qualified GPs are struggling to find work. Becks Fisher, of the Nuffield Trust, says part of the explanation lies in the rapid expansion of non-GP roles through the Additional Roles Reimbursement Scheme (ARRS), introduced in 2019 to bring more staff into general practice.' 'While staff such as physios or pharmacists can take on some simpler appointments, GPs are increasingly left managing the most complex cases.' Stuart Hoddinott, from the Institute for Government, says: “It does take appointments off GPs’ plates, but those are often the lower complexity appointments, and it leaves GPs with the more complex ones.”
"Paramedics, pharmacists, nurse practitioners and physios. They can support services but their training is limited, they are not trained to deal with complexity. Deployed correctly more complex patients are left to fill GP lists and the workload becomes more complex and there is no reprieve. Deployed incorrectly patient safety is compromised.
"'Steve Mowles, a GP partner who manages a busy practice in Lambeth, south London, already has 38 patients to see when we talk on Monday. He adds that a decision by the former health secretary Wes Streeting to lift a cap on the number of electronic consultations has placed additional strain on practices.
“You could potentially have 100 extra electronic consultations coming in on any given day, and you just have to deal with it. At what point does the workload become unsafe?”
"Greg says online systems have also created a generational divide. Older patients can struggle with digital forms, while younger ones, used to instant online access, fill in several at a time, expecting healthcare to work the same way.
"The internet has also changed demand. A quick Google search can turn a headache into a deadly disease within minutes, while patients increasingly arrive armed with information and their own diagnosis.'"

https://www.telegraph.co.uk/business/2026/07/12/gps-go-part-time-as-doctors-lose-faith-in-the-nhs/?fbclid=IwY2xjawTAcjtleHRuA2FlbQIxMQBzcnRjBmFwcF9pZBAyMjIwMzkxNzg4MjAwODkyAAEeIxGdtD8VG35II5u7C9KmPJUfEY8l3IqYRCggDskpunD-yZQZAeiRa9Cgadk_aem_n04SLUU4pVDyJq0OExmWqA

Endless paperwork, complex cases and brutal hours are stretching the profession in every direction

10/07/2026
https://www.facebook.com/photo?fbid=1455296673296404&set=a.304968354995914
09/07/2026

https://www.facebook.com/photo?fbid=1455296673296404&set=a.304968354995914

Today we mark the founding of the NHS, a service built on care, compassion and a commitment to everyone who needs it.

In Gloucestershire, that story has been shaped by so many people over the years. From doctors to porters, nurses to cleaners, switchboard staff to cooks, ambulance crews to therapists, and everyone working across our health community, including the volunteers.

Thank you for the part you have played, and continue to play, in caring for our communities. 💙

Address

2 Trafalgar Street
Cheltenham
GL501UH

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441242544599

Alerts

Be the first to know and let us send you an email when REACH - Restore Emergency at Cheltenham General Hospital posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Organisation

Send a message to REACH - Restore Emergency at Cheltenham General Hospital:

Share