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AngloCare Ribérac

Specialising in English-speaking elder care and respite services for expats in Ribérac and the Dordogne.

Bridging the gap between local resources and international families.

25/06/2026

With Hello Santé – I just made it onto their weekly engagement list by being one of their top engagers 🎉

19/06/2026

One of the biggest mistakes self-employed people make in France is assuming they'll receive nothing if they're too ill to work.

In reality, many freelancers, consultants, auto-entrepreneurs and sole traders can qualify for sickness benefits through the French social security system.

But here's the catch...

The amount you receive is based on your declared income, and for some business owners, the benefit can be significantly lower than expected.

That's why understanding your rights—and having a backup plan—is so important.

In our latest guide, we break down:

🔹 Who qualifies for sick pay
🔹 How much you could receive
🔹 Waiting periods and CPAM rules
🔹 Long-term illness support
🔹 Why income protection matters for business owners

If you're self-employed in France, this is worth a read before you ever need it.

Read the guide here:

https://hellosante.org/2026/06/11/self-employed-sick-pay-france/

Have you checked what support you'd be entitled to if you couldn't work for a month?

19/06/2026

Keeping Questions Written Down Can Help💙

Have you ever arrived at a medical appointment and suddenly forgotten what you wanted to ask?

You're not alone.

When we're feeling unwell, stressed, or dealing with a lot of information, it's easy to forget important questions during a consultation.

That's why many healthcare professionals recommend writing questions down before your appointment.

You might want to note things like:

• Symptoms you've noticed
• Changes in your condition
• Questions about medication
• Concerns about side effects
• Follow-up appointments or tests
• Anything you don't fully understand

💡 A Simple Tip

Keep a note on your phone or a small notebook dedicated to healthcare appointments.

As questions come to mind, write them down rather than trying to remember them later.

This can help you:

• Make the most of your appointment time
• Feel more prepared and confident
• Remember important topics you wanted to discuss
• Leave with clearer information about your care

You don't need a long list.

Even a few notes can make a big difference.

Save this post before your next appointment.

Do you keep a list of questions for your doctor, or do you prefer to ask them as they come to mind?

19/06/2026

Save This: Important Healthcare Websites in France💚

When you're living in France, knowing where to find reliable healthcare information can save you a lot of time and stress.

Here are a few websites worth bookmarking:

Ameli

🔗 https://www.ameli.fr

The official website of the French health insurance system.

Useful for:
• Checking reimbursements
• Downloading an attestation de droits
• Contacting CPAM
• Managing your healthcare account

Doctolib

🔗 https://www.doctolib.fr

One of the most widely used platforms for booking medical appointments in France.

Useful for:
• Finding doctors and specialists
• Booking appointments online
• Teleconsultations

Mon Espace Santé

🔗 https://www.monespacesante.fr

Your secure digital health space.

Useful for:
• Storing health documents
• Accessing medical information
• Keeping important healthcare records in one place

Santé.fr

🔗 https://www.sante.fr

Official public health information portal.

Useful for:
• Finding healthcare services
• Health information
• Locating care near you

Service Public

🔗 https://www.service-public.fr

Official French government information.

Useful for:
• Understanding healthcare rights
• Administrative procedures
• Healthcare-related guidance

A good rule of thumb:

When looking for healthcare information in France, try to start with official sources whenever possible.

Save this post — you never know when you'll need it.

19/06/2026

Save This: Who to Call Outside Normal Hours

Feeling unwell in the evening, on a weekend, or on a public holiday can be stressful — especially if you're not sure where to turn.

Here's a simple guide for France:

- Medical Emergency

Call 15 (SAMU)

For serious or potentially life-threatening situations, call 15.

A medical professional will assess the situation and direct you to the most appropriate care.

- Need Urgent Medical Advice?

If you're unsure whether your situation requires emergency care, call 15.

The SAMU service can assess your symptoms and advise you on what to do next.

Depending on your situation, they may:
• Give medical advice
• Direct you to an appropriate healthcare service
• Arrange urgent medical care if needed

- Out-of-Hours Medical Care

Depending on where you live, out-of-hours medical services may be available during evenings, weekends, and public holidays.

Access arrangements vary by region, and in some cases, calling 15 may be the best way to find the most appropriate service.

- Need Medication?

If your usual pharmacy is closed, there is usually a pharmacie de garde (on-duty pharmacy) available.

You can often find details:
• At your local pharmacy
• Through local notices
• By calling 3237 (service availability and charges may vary)

💡 A Useful Tip

If you're not sure where to turn, 15 is often a good first point of contact for urgent medical situations.

The service can assess your situation and help direct you to the most appropriate care.

Save this post — it's much easier to find before you need it.

Have you ever needed healthcare outside normal hours in France?

19/06/2026

Save This: Your First CPAM Checklist💚

Moving to France and trying to register for healthcare?

One of the first steps for many expats is applying for coverage through CPAM (Caisse Primaire d'Assurance Maladie).

While the exact documents required depend on your circumstances, this checklist can help you prepare.

✅ Documents Commonly Requested

• Passport or other identity document
• Proof of residence in France
• French bank details (RIB) for reimbursements
• Birth certificate
• Documents showing your right to healthcare in France (depending on your situation)

Examples may include:
• Employment-related documents
• An S1 form (for some UK pensioners and certain other situations)
• Residency-related documents
• Other supporting paperwork requested by CPAM

⚠️ Important: Birth Certificate Translations

Many expats are surprised by this one.

If your birth certificate is not in French, CPAM may ask for a French translation.

Depending on your situation and local CPAM requirements, this may need to be completed by a sworn translator (traducteur assermenté).

⚠️ Before You Submit Anything

Make sure you:

• Keep copies of every document
• Save scans or photos of your paperwork
• Keep copies of completed forms
• Save emails and letters from CPAM
• Keep proof of postage if sending documents by mail

⏳ While Waiting

CPAM applications can take time.

It is not unusual for:

• Additional documents to be requested
• Clarifications to be needed
• Processing to take several weeks or, in some cases, longer

A delay does not necessarily mean there is a problem.

✅ Once You're Approved

• Create your Ameli account (when eligible)
• Apply for or activate your Carte Vitale when invited
• Check that your personal details are correct
• Consider declaring a médecin traitant (primary doctor)

💡 Good to Know

Requirements can vary depending on your nationality, residency status, employment situation, and the basis of your healthcare entitlement.

Always follow the instructions provided by your CPAM office for your specific case.

Save this post — it could save you time, stress, and a lot of paperwork later.

What was the most confusing part of your CPAM application?

19/06/2026

In our Healthcare Professionals Interview Series, Hello Santé speaks with Jonathan Stubbs, founder of AngloCare Ribérac, about supporting English-speaking expats […]

05/06/2026

At AngloCare Ribérac, I provide more than practical support — I help people navigate some of life's most challenging circumstances with dignity, understanding, and reassurance.
Many people know they need help but are unsure where to start. Whether you are living with a chronic illness, recovering from surgery or a stroke, experiencing reduced mobility, caring for a loved one with dementia, or simply finding daily life more difficult than it once was, I offer personalised support tailored to your individual needs.
My role often includes companionship, assistance with daily living, transport and accompaniment to appointments, advocacy, care coordination, hospital discharge support, and guidance through the French healthcare and social care systems. I also work closely with family members, helping them understand available options, coordinate care, and stay informed when they cannot always be present themselves.
Good care is about far more than completing tasks. It is about listening carefully, recognising concerns that may never be spoken aloud, understanding what matters most to each person, and helping them maintain independence, confidence, and control over their own lives.
I also recognise that not all care needs are physical. Sometimes people are faced with difficult or life-limiting diagnoses and need someone to help them navigate the emotional and practical realities that follow. Whether support is needed for the short term or over many months, I can provide a calm, reliable presence, helping individuals and families understand their options, contact loved ones, access appropriate services, and put important personal, legal, and practical affairs in order. During uncertain times, having someone to listen, advocate, and guide can make a significant difference.
For many clients, particularly English-speaking residents living in France, navigating healthcare, social services, and administrative systems can feel overwhelming. I help bridge that gap, providing practical guidance, advocacy, and support when it is needed most.
I can also assist with repatriation arrangements, helping individuals and families coordinate a safe return to their home country when ongoing care, family circumstances, or changing health needs make this necessary.
Every person's situation is unique. Whether you need short-term support following illness or surgery, ongoing assistance to remain independent at home, companionship to reduce isolation, or someone to help coordinate complex care needs, I am committed to providing compassionate, professional, person-centred support.
Because nobody should have to face life's challenges alone.

Adresse

Siorac-de-Ribérac
24600

Téléphone

+33748149625

Site Web

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