Manitobans for MPI accountability

08/25/2026

📹 Here is the video update I promised about the MPI Claimant Experience and Navigation Project, the resources I am developing, and how injured Manitobans will be able to share their experiences.

This is my first video, so please bear with me as I learn. 💙

08/24/2026

📹 ACCESSIBILITY NOTE: I will upload a video version later today for anyone who finds reading longer posts difficult or inaccessible.

👋 Hi everyone it’s been a while since I’ve posted. My husband’s health has declined rapidly, resulting in considerable time in and out of the hospital. Between that, work, and managing my own injuries and recovery, I have had to prioritize what I can realistically handle.

However, I have not abandoned this work.

I have sent correspondence concerning systemic MPI issues to the investigator I am working with at the Manitoba Ombudsman’s office, the Auditor General of Manitoba, Premier Wab Kinew, and Justice Minister Matt Wiebe, who is responsible for MPI.

My next step is to begin the MPI Claimant Experience and Navigation Project.

This will not simply collect stories about what went wrong. I also want to understand:

* What happened from the beginning of your claim

* What information MPI provided

* What questions you asked and whether they were answered

* How you documented and prepared your claim

* Whether you requested your file or written decisions

* Whether you applied for Internal Review

* Whether you worked with the Claimant Adviser Office

* Whether you participated in mediation or appealed to AICAC

* What worked, what did not, and whether your appeal succeeded

* Whether you contacted Fair Practices, Manitoba Ombudsman, elected officials, lawyers, regulators, medical professionals, or other organizations

* Whether the process was accessible and whether accommodations were provided

* What you believe needs to change

The goal is to compare MPI’s published processes, forms, services and responsibilities with what claimants actually experience.

From that information, I will create a practical resource that helps people understand what to ask, what to document, how to prepare, where to seek assistance, and how to navigate each stage more effectively. The findings will also help support evidence-based recommendations for systemic reform.

People will be able to participate in writing, through audio or video recordings, by telephone or video chat, or through a guided questionnaire. You may choose to be identified or remain anonymous in anything presented publicly or to decision-makers.

Please do not post confidential medical or claim information publicly. I will provide a private submission process, consent options and clearer questions shortly.

I am also continuing my work concerning MPI’s treatment of First Nations tax-exempt income. That issue has been escalated to Manitoba Ombudsman and the Auditor General, and I will be seeking other First Nations Manitobans who may have been affected historically.

I cannot promise immediate individual assistance to everyone, but I will help where and when I realistically can. I am also living with injuries and disabilities with a family with complex health issues 😩 , but I remain committed to accountability, fair treatment and meaningful systemic change.

More information and the participation process will be coming soon.

04/01/2026

🚨 This is IMPORTANT it’s about REAL change 🚨

If you or someone you love has been impacted by brain injury, or if you work in health, advocacy, or community support this is your chance to be part of shaping something bigger.

These upcoming Manitoba & Canada-wide townhalls are not just about sharing stories they are about influencing the future of brain injury advocacy, including discussions around the proposed National Brain Injury Strategy (Bill C-206).

This is where voices matter. This is where gaps can be called out. This is where real, meaningful change can start.

💡 What should support actually look like?
💡 What’s missing in the system?
💡 What needs to change so people stop falling through the cracks?

These are the conversations happening and they need people who understand, whether through lived experience, caregiving, or professional work.

I haven’t been feeling the best lately and haven’t been as active, but I could not scroll past this without sharing. Opportunities like this matter.

👉 Take a few minutes to read the flyer
👉 Join a session if you can
👉 SHARE this so it reaches the people who need to be part of this

Let’s not stay silent when we have a chance to help shape something better. 💛

03/27/2026

Has anyone else been asked by MPI to keep a daily log or diary of their activities, symptoms, and day-to-day functioning?

I’ve recently heard from someone who was asked to document everything from the moment they woke up what they did, how they felt, what they were able to complete only to later have that information used against them.

This raises serious concerns.

These types of logs are often presented as a way to “understand functioning,” but in reality they can be interpreted through a lens that ignores:
• fluctuating symptoms
• pacing and delayed crashes
• invisible disabilities
• neurodivergent masking and coping

Instead of supporting recovery, they can become tools used to question credibility.

If you’ve had a similar experience being asked to complete a daily log, diary, or even a Level of Function form or any other type of form that was later used against you I would really appreciate you sharing.

Your experiences matter, and they help highlight patterns that need to change. It also helps us support one another while we navigate the complexities of our insurance company. We learn from one another’s experiences.

(This page shares personal lived experience and advocacy. Views are my own and not connected to my employment.)

03/27/2026

MPI Claim File Access Template (FIPPA / PHIA)

If you have an MPI claim, you have the legal right to request your full file including internal notes, communications, and reports.

I’ve created a template to help make that process easier and more effective.

This template is designed to:
✔ Request a complete copy of your claim file
✔ Reduce unnecessary delays or pushback
✔ Ensure your request is taken seriously

⚠️ Important:
- You MUST fill in your personal details and claim number(s)
- Choose either electronic (PDF) OR paper copy
- Delete anything that does not apply to you

This is a tool to help you advocate for yourself.

Please let me know if you require a privacy request letter and i will send it directly to you. Again not tech savvy here so I wasn't sure how to upload or share documents.

If you have questions, feel free to ask.

03/19/2026

👉 📢 HAVE YOUR VOICE HEARD – COMMITTEE PRESENTATIONS (MANITOBA LEGISLATURE)

If you have experienced barriers with MPI, accessibility, or other systems there is a real opportunity to be heard directly by decision-makers.

You can register to present to a Legislative Committee here:
👉 https://www.gov.mb.ca/legislature/committees/committee_registration.html

🔹 Why this matters

These committees include MLAs, ministers, and policymakers.

This is not just feedback this is part of the actual decision-making process.

What you say here can influence legislation, policy, and system changes.

🔹 How to approach your presentation (this is important)

Your story matters but how you present it makes a difference in how it’s received.

Decision-makers are not only listening for individual experiences they are looking for:

✔ Patterns (systemic issues)
✔ Where the system is breaking down
✔ What changes could realistically improve it

🔹 A simple way to structure your presentation:

1. Brief context (your experience)
Share a short overview of your situation just enough to ground your perspective.

2. Identify the issue
What barrier or problem did you face?
(Be clear and specific)

3. Show the pattern
Is this something others are experiencing too?
(This is what makes it systemic)

4. Impact
How did this affect you? (health, finances, recovery, access)

5. Recommendation
What needs to change?
➡️ This is key don’t stop at the problem

🔹 Important mindset shift

We cannot only point out what is broken.

If we want meaningful change, we need to also:
• be part of the process
• bring forward solutions
• and engage as collaborative voices, not just complaints

That doesn’t mean minimizing harm it means making sure it leads to change.

🔹 What gets heard

From experience:

✔ Clear, structured points
✔ System-level concerns (not just individual situations)
✔ Practical recommendations
✔ Respectful, grounded delivery

🔹 Final note

If you’ve ever felt unheard this is one of the spaces where your voice can directly reach decision-makers.

It may feel intimidating, but it is one of the most effective ways to push for change.

If you’re considering presenting and want help structuring your points, feel free to reach out.

Let’s make sure these voices are not only heard but understood.

I will also provide a template later today that can be used to help prepare.

This site contains information on Members of the Legislative Assembly of Manitoba, Votes and Proceedings, Question Period, Order Paper, Bill Status, Legislation, Legislative Committees, Hansard Services and various information for the public.

03/19/2026

UPDATE: BILL 3 (MPI)

Correction to my earlier post I had shared there was an upcoming hearing but when I arrived at the Legislative Building last night to present on Accessibility Bill 5, I learned the Bill 3 hearing was taking place at the same time.

I was able to register last minute and provide a brief presentation.

For context, I had approximately 15-20 minutes to prepare and was not originally scheduled to speak. I was also managing a flare and experiencing concussion-related symptoms. I spoke from experience and from the concerns that have been consistently raised.

Key issues highlighted:
• MPI as a mandatory system → requires a higher standard of fairness, accessibility, and accountability

Accessibility barriers in practice
• Individuals expected to identify and communicate needs while still understanding their injuries
• System not designed for cognitive impairments, brain injuries, or complex conditions

Navigation challenges
• Lack of clear guidance on rights, processes, and expectations
• High burden placed on injured individuals to manage their own claims

Internal review and support gaps
• Complex process
• Limited advocacy or structured support

Medical decision-making concerns
• Reliance on internal consultants who have not assessed the individual
• Reduced weight given to long-term treating providers
• Concerns regarding selective interpretation of medical evidence

Surveillance and credibility
• Experiences of being treated as not credible
• Use of surveillance perceived as adversarial

Impact on individuals
• Financial instability due to benefit changes
• Delays in care and recovery
• Emotional, physical, and financial strain

Systemic and equity considerations
• First Nations tax-exempt income handling and lack of retroactive review mechanisms
• Gaps in culturally appropriate supports

Oversight concerns
• Individuals often required to escalate to external bodies to be heard

Bill 3

Preserving the current system without addressing these issues risks reinforcing existing barriers.

Following the presentation, both Minister Matt Wiebe and Minister Nahanni Fontaine expressed interest in continuing the discussion.

This is not an exhaustive list but a summary of key concerns raised.

Please continue to share your experiences. While I may not be able to respond right away know that I am listening and documenting what is being shared.

As much as I would like to support everyone individually, the immediate focus needs to be on ensuring that key decision-makers are brought to the table to address these systemic barriers and concerns. But I will still try to offer support where and when I can.

03/18/2026

Taking Lived Experience to the Legislative Table

I haven’t always been able to respond right away or support everyone individually, it’s not because I don’t care it’s because I’ve been working behind the scenes to address these issues at a broader level. I’ve also been on the road a lot for work, while also engaging with oversight bodies, government offices, and advocacy spaces to better understand how to navigate systems and push for meaningful change.

I want to be transparent I am still a person living with disabilities and continuing to recover from a brain injury. My capacity can vary and at times I am balancing a lot between work, advocacy, and my own health.
But know that this work matters deeply to me.

Many of you have reached out and shared your experiences. While every situation is different there are clear patterns in the barriers people are facing especially when it comes to navigating processes, understanding requirements, and accessing support.

That’s not something that can be solved one case at a time.

Tonight, I’ll be presenting at a legislative committee on Bill 5: Accessibility for Manitobans Act, bringing forward these broader accessibility concerns and lived realities.

I am still here and available. You can reach me here, on my personal Facebook, or by phone/email (I’m currently working on restoring the MPI accountability email). Let me know how you would like to connect or is it easier for me to leave my number for people to connect? .

Going forward, I’ll be working on setting aside dedicated time each week to focus on supporting people and reviewing concerns in a more structured way.

There are also upcoming public hearings including those related to Manitoba Public Insurance (Bill 3).

If you’ve been impacted:
👉 you can register
👉 you can present
👉 you can submit your experience

This is about making sure these conversations are happening where decisions are made.

We all deserve systems that people can realistically navigate.

We’re getting there one step at a time and I’m not stopping

01/11/2026

I wanted to share a brief update.

I’m currently working on policy reform, focusing on one issue at a time. What’s become very clear is that we need a public forum or meeting to address the major issues so many Manitobans are facing with Manitoba Public Insurance. There are too many shared experiences for this to stay behind closed doors, and people deserve a public space to be heard.

I’m also developing a workshop/presentation and building resources to help people navigate MPI. This work is happening alongside active engagement with regulatory bodies I’m not doing this alone anymore 🤗. I’ll share more about that when I’m in a place to safely and appropriately do so.

Because I’m disabled and living with a brain injury, progress looks like baby steps, pacing, and long timelines but it is real progress. Even when things seem quiet, I’m still working behind the scenes researching, writing, and advocating for change.

Thank you to everyone who has shared their stories and support. Baby steps still move us forward.

11/11/2025

🚨 HISTORIC NEWS — REAL CHANGE AT MPI 🚨

“One Voice sparked Policy Change in just a little over a Month”

I can finally say it out loud: My complaint forced Manitoba Public Insurance (MPI) to change its policy.
Yes one injured claimant, working full-time, recovering from a brain injury, took on a Crown corporation … and won.

After I filed a formal complaint with the Minister of Finance, the Auditor General, and Fair Practices, MPI admitted that they had no proper system to determine whether someone’s income was taxable or non-taxable when completing employer earnings verification forms.

That failure meant First Nations claimants were being illegally taxed on non-taxable income and then blamed for not catching it themselves while recovering from injuries.

💥 That’s discrimination.
💥 That’s systemic harm.
💥 And now, it’s being corrected.

Because I refused to stay quiet.

🌍 This Is Bigger Than One Case

MPI is now amending its policy, but this can’t stop here.
We need a full forensic audit to uncover how many people were affected not only First Nations claimants, but every Manitoban who’s been failed by an unfair system.

This win proves that one person can spark reform.
But imagine the power when many of us raise our voices together.

As a Crown corporation, MPI has a legal and moral duty to act in good faith not to gaslight, not to blame, and not to hide behind broken procedures.

🔥 From Here Forward

I’m not done.
I’m using this momentum to push for real accountability, transparency, and systemic reform inside MPI because fairness shouldn’t depend on who has the energy to fight back.

I started this process alone … and within one month, policy changed.
Now imagine what we can do together.

If this matters to you, share it. Talk about it. Ask questions.
The more people who know, the harder it is for systems to stay silent.

💪 Change is here and this is only the beginning.
MC
Manitobans for MPI Accountability