Customer Service Week - BW

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Customer Service Week - BW Customer Service Week recognises the important role of customer service as well as the people who serve and support customers daily.

Customer Service Week is celebrated internationally on the first full week of October.

TELEPHONE ETTIQUETE/ MYSTERY CALLING AWARD: We extend our heartfelt congratulations to Bokamoso Olebetse of Aircon maste...
15/10/2025

TELEPHONE ETTIQUETE/ MYSTERY CALLING AWARD: We extend our heartfelt congratulations to Bokamoso Olebetse of Aircon masters T/A SmartSys, for demonstrating exceptional and consistently outstanding telephone etiquette skills during the Mystery Shopping Campaign. Our sincere thanks to Direct BPO Botswana for expertly conducting the Mystery Calling exercise and Business Botswana for overseeing the Mystery Shopping campaign.

A massive thank you to Dr. Molosiwa for the powerful presentation on breaking mental health stigma at work. An emotional...
09/10/2025

A massive thank you to Dr. Molosiwa for the powerful presentation on breaking mental health stigma at work. An emotional, thought-provoking session that left us all inspired and wanting more.

Customer Service Week - BW

08/10/2025

"Mission Possible"

Happy Customer Service Week from Direct BPO — where every challenge is an opportunity to deliver excellence! 💙❤️

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