Tourism Training Australia

25/02/2026

You’ve been doing a great job supporting your team’s growth, but don’t forget about yourself! Growing in your role is vital for both you and your business.

‘Professional Development Planning for Business Growth’ is our micro-credential course that shows you how to set realistic goals and find the resources to reach them. By the end, you’ll have a complete plan for your professional development. Let’s take the next step in becoming an even better manager, shall we?

Jump into the course here: https://f.mtr.cool/qvjutujeyx

18/02/2026

Calculating costs accurately and presenting them in a clear, concise manner can be the difference between winning or losing a potential client. If stakeholders can’t see the value in your offerings, they may take their business elsewhere.

Our micro-credential course ‘Preparing Quotes for Events’, teaches you how to create and present comprehensive cost estimates for events, ensuring that internal staff and clients have a clear understanding of the expenses involved. By mastering these skills, you’ll improve your chances of winning business and building strong client relationships.

Follow this link to complete the course: https://f.mtr.cool/hsjuhcymqn

11/02/2026

Did you know that Victoria has over 14,900 cafes and restaurants? With so much competition, it can be challenging to keep customers coming back. That’s where loyalty programs come in.

Loyalty programs are like a game where customers are rewarded for taking certain actions, such as making a purchase, referring a friend, or leaving a review. However, if the program is too complicated or the reward isn’t worthwhile, customers won’t be interested.

In our micro-credential course ‘Loyalty Programs for Customers: Hospitality’, you’ll learn how to design an engaging and profitable loyalty program. You’ll discover common mistakes to avoid and how to create a program that keeps customers coming back for more.

Jump in and complete the course here: https://f.mtr.cool/wazfvmvfce

04/02/2026

Did you know that Victoria has over 14,900 cafes and restaurants? With so much competition, it can be challenging to keep customers coming back. That’s where loyalty programs come in.

Loyalty programs are like a game where customers are rewarded for taking certain actions, such as making a purchase, referring a friend, or leaving a review. However, if the program is too complicated or the reward isn’t worthwhile, customers won’t be interested.

In our micro-credential course ‘Loyalty Programs for Customers: Events’, you’ll learn how to design an engaging and profitable loyalty program. You’ll discover common mistakes to avoid and how to create a program that keeps customers coming back for more.

Discover the key characteristics and behaviours of your customers and create a profile that will drive business success.

Complete your training here: https://f.mtr.cool/lzevcmwdgh

28/01/2026

Managing a diverse team?

Our micro-credential course ‘Managing Diverse and Multicultural Teams’ is tailored for you. Learn practical ways to celebrate diversity and create an inclusive workspace. Benefit from a variety of perspectives that can enrich your business. Equip yourself with the tools to retain multicultural talent, improve team dynamics, and drive better outcomes.

Let’s get started! https://f.mtr.cool/vzacuaapfq

21/01/2026

Welcome to our micro-credential course ‘Optimising Staffing for Business Growth’.

Where you will learn how to create the perfect team for your business by determining optimal staffing levels, analysing trends, and identifying gaps. Avoid common staffing mistakes and achieve a successful, profitable, and smoothly running business. Let’s get started!

Complete the course here: https://f.mtr.cool/bufaflbcpb

14/01/2026

Navigating staff development can be tricky, like charting a hike without a map. That’s why our micro-credential course ‘Professional Development Effectiveness Evaluation’ is designed to provide you with a comprehensive toolkit for gauging your team’s growth.

You’ll learn how to set distinct objectives, design a growth plan, and employ proven evaluation methods. The end game? It’s not just about knowing if your team is growing but making sure they grow in the right direction.

Jump in and discover how to foster a culture of ongoing development that directly benefits your team—and your bottom line.

Your learning starts here: https://f.mtr.cool/uvyxeplqsz

07/01/2026

In our micro-credential course ‘Organisational Networking and Relationship Building: Events’, we will help sharpen your skills on how to elevate your events through strategic collaborations.

Ever thought about how linking up with the right caterers, entertainers, or even tech companies can turn your event from good to unforgettable? This course will guide you through the process of identifying and partnering with businesses that can help your events shine.

By forming these partnerships, you not only add value to your events but also create opportunities for new client engagements. If your goal is to organise events that are the talk of the town, this module will provide you with the hands-on advice to make that happen.

Continue to complete the course here:

Create an engagement plan to build relationships with other organisations

31/12/2025

Lao Tzu said ‘𝘎𝘪𝘷𝘦 𝘢 𝘮𝘢𝘯 𝘢 𝘧𝘪𝘴𝘩, 𝘢𝘯𝘥 𝘺𝘰𝘶 𝘧𝘦𝘦𝘥 𝘩𝘪𝘮 𝘧𝘰𝘳 𝘢 𝘥𝘢𝘺. 𝘛𝘦𝘢𝘤𝘩 𝘩𝘪𝘮 𝘩𝘰𝘸 𝘵𝘰 𝘧𝘪𝘴𝘩, 𝘢𝘯𝘥 𝘺𝘰𝘶 𝘧𝘦𝘦𝘥 𝘩𝘪𝘮 𝘧𝘰𝘳 𝘢 𝘭𝘪𝘧𝘦𝘵𝘪𝘮𝘦.’

The events industry is constantly evolving, and businesses need to adapt to stay ahead of the curve. While it may be helpful to follow the latest trends, true success comes from understanding the underlying principles and being able to identify and leverage emerging trends yourself.

By completing our micro-credential course ‘Organising Events: Riding the Wave of Emerging Trends’, we will teach you how to fish for yourself by researching and analysing information to stay up to date with emerging trends in event organisation. By doing so, you’ll be able to grow your business and meet the evolving expectations of customers in a sustainable and proactive way.

Enroll and complete the course here: https://f.mtr.cool/ortrregfvo

24/12/2025

Our micro-credential course ‘Organisational Networking and Relationship Building: Tourism’, we will show you how to forge meaningful partnerships in the travel and tourism industry.

Whether you’re in travel planning, hotel management, or tour operations, the right collaborations can enhance your service offerings and attract a wider customer base. This course will guide you through finding partners that add value to your business, from travel agents and local guides to transport services.

If your aim is to take your travel or tourism business to new heights, this module offers you a step-by-step approach to achieve that.

Get started with the course here: https://f.mtr.cool/naiagcvvit

17/12/2025

New hires are the future of your business, so let’s set them up to succeed from day one.

Our micro-credential course ‘Carrying out Staff Inductions’ gives you the know-how to make your induction process a breeze, without all the usual disruptions.

You’ll pick up smart ways to get your new team members feeling ready and raring to go, with tips on technology, training resources, and personalised plans. Interested in making your onboarding process as effective as it can be?

Dive in here - https://f.mtr.cool/romipzuugb

10/12/2025

Our micro-credential course ‘Building Relationships with the Community’ will teach you the skills needed to craft an effective community engagement plan.

The focus is on turning community relationships into measurable business outcomes. Learn methods to elevate your local standing, foster meaningful connections, and establish your business as a community staple.

Our course is your next step toward long-term success and is designed to provide essential guidance for real business growth through community relations.

Want to learn more? Complete our course: https://f.mtr.cool/qlzinkhxqb