04/06/2026
- What to expect when you call the WLSQ Statewide Helpline 💜
1️⃣ Call the Helpline
You’ll speak with one of our specially trained intake officers, who will listen, provide information and talk through your situation in a safe and confidential way.
2️⃣ Tell us what’s happening
We can assist with legal issues including domestic and family violence, separation or divorce, parenting and child safety, child support, property settlements, financial counselling, immigration law for women on temporary visas, criminal law - advice for victims of crime and regarding simple or summary offences, child protection and protecting counselling notes in sexual assault matters. .
3️⃣ Support and referrals
Our team can connect women with referrals and support services. If eligible, we can also arrange a confidential legal advice appointment with one of our experienced WLSQ lawyers.
4️⃣ What happens next
If you’re offered an appointment, we’ll work with you to find a suitable time, including day or evening appointments, either by phone or in person (subject to availability).
If there are safety concerns, our lawyers may also connect you with our social work team for additional support.
If you are experiencing financial abuse, our lawyers may also connect you with our Financial Abuse Prevention Unit for financial counselling and support.
5️⃣ If we can’t assist directly
We’ll do our best to connect you with another service that can help.
Not sure where to start? There are also plenty of helpful free legal resources, factsheets and information available on our website: https://wlsq.org.au/
Our Helpline is often incredibly busy, so while we may not be able to answer every call straight away, please know our team is working hard to support as many women as possible.
💜 2026 marks 10 years of the WLSQ Statewide Helpline.
📞 Call WLSQ 1800 957 957
Monday–Friday | 9am–4:30pm
Other support services:
🚨In immediate danger? Call 000
📱DVConnect (24/7): 1800 811 811
📱1800RESPECT (24/7): 1800 737 732
📱13YARN (24/7): 13 92 76 (for Aboriginal and Torres Strait Islander peoples)
