10/06/2026
Borrowed from WVNA Tas page.
TLDR:
DVA are reissuing all Gold and White cards from July 2026. No change to entitlements or embossing ie War Widow, TPI etc. Those with cards expiring from May to June will have to w add it until July for replacement card. Old expired cards will still be accepted.
DVA encouraging us all yo more to digital card on our phones.
ESORT (Ex Service Organidation Round Table) Update:
To provide members with an update/outline on upcoming reissue of veteran cards.
The Veteran Card Global Refresh 2026 is part of a scheduled business as usual activity that occurs every six
years. This is aligned with the expected lifespan of the card’s plastic structural base, which wears over time.
This refresh presents an opportunity for a light touch update of the card design (both physical and digital) and
to further promote the access and use of the digital card by clearly highlighting the practical benefits for veterans (e.g. having the card available on a phone; protecting privacy; the digital hologram confirming the card is not a screenshot; and the automatic refresh in the myGov app confirming the card is current when presented for concessions).
The refresh will commence from 13 July 2026.
The card design (physical and digital) for the ‘Veteran Card-All Conditions’ will maintain its gold colour and ‘V’ drop shadow, adding a touch of the Department of Veterans’ Affairs’ (DVA) corporate blue colour.
The Veteran Card-Specific Conditions’ has introduced more of the corporate blue while maintaining the strong
linkages to the previous iterations of the card, including the ‘V’ drop shadow (see Attachment A).
A version of the Veteran Card-All Conditions, specific to Totally & Permanently Incapacitated (TPI) eligible members will remain, as will the stamping of speciality cohorts such as War Widow/er, Dependant, and EDA .
In February 2026, there were a total of 304,134 Veteran Cards in circulation.
Of those, 45,000 MyService users had their card enabled in the myGov app’s digital wallet.
This cohort consists of 33,906 ‘Veteran Card-Specific Conditions’ holders and 11,349 ‘Veteran Card-All Conditions’ holders.
Early, action-focused messaging for clients will encourage card holders to check and update their postal details via My Service to support timely delivery of replacement cards. They will also be encouraged to adopt the digital Veteran Card.
All re-issued cards will have accompanying information to educate card holders that although there is a new
look, access to entitlements remain unchanged.
It is intended that the reliance on DVA to support eligibility
and pre-approval enquiries should be reduced.
Note: some Veteran Card holders who are due to be issued/reissued a new card in May/June 2026, may be
impacted by slight delays to their physical card re-issue, as the physical cards due for issue in these months will be held over until the new card is launched.
These card holders will receive direct messaging advising
them of this.
It is important to note that the notional expiry date on the cards, does not impact entitlement to services and support, but rather is primarily used to support concession providers. These clients will have access to their new issue Veteran Card in both MyService and myGov wallet.
